The staff is very good and helpful. Clean rooms, good air condition and WiFi. The location is great, walking distance to beach, close to airport, supermarket and easy transport around the island with free bus or motorbike. The gym was no the best but enough to get some type of workout in. Breakfast was good but some things ran out if you arrive later (08:30-09). Pool on the roof with a beautiful view of the ocean and sunset, no shade though so we didn’t hang out there for long. Overall good experience and I would recommend!

Gym could use better equipment. No shade by the pool. Our door didn’t close properly so we always had to make sure it closed and locked. Otherwise nothing to complain about!

The best hotel in the world! This is our second visit to this amazing place. The receptionists are always so helpful and greet us with a smile, many thanks to them for their kindness! The rooms are always spotless and the cleaners are so considerate, offering water and fresh towels even if we opt out of full cleaning. Staying here is an absolute pleasure, and we can't wait to come back again. Huge thanks to the staff for making our stay so wonderful

Good location, close to the beach (about 5-7mins walk) and close to bars/restaurants and King Kong Market (very affordable souvenirs and others gifts plus food and drinks). I loved the pool on the roof. It's not massive and only 4 lounge chairs but it was great for when I was too lazy to go to the beach. Good breakfast options and the room was big (was upgraded for free) and clean.

They charged an extra 4% when paid with credit card and booking.com didn't give me the option to pay in advance. Apart from that, I liked my stay here.

Absolutely amazing week there. Since day one everything was perfect, their staff picked us up from the airport. Solid breakfast, great rooms with lovely views and comfortable beds, and everything was clean and managed daily by the maids. Great location, 2min walk to the beach, but at the same time in a calm alley which is also a 2min walk from the 'main street' where you have everything - restaurants, bars, cafes, groceries, pharmacy, etc. We also rented motorbikes from them for a good price and they were great. One of the best stays I've been in Vietnam.

*nice view from my balcony *I loved my room, it looked so lovely, clean, modern *good breakfast, many Vietnamese meals, drinks, water and fresh fruit (I was eating only fresh fruit) *rooftop swimming pool. You can watch sunset from there. *free water refill at the restaurant *fast wifi *rather clean *easy to walk to the Long beach *staff members helped me with everything I needed *I also used their airport pickup service

*swimming pool was not very clean and there's no umbrellas next to it, so no shade when it's hot. *extremely loud guests, they were having parties until late at night and then shouting at the hall and by the lift since 6am. It's more of a family/couple hotel than young party people, yet all the big groups of people were so loud it was a nightmare for me. It was difficult for me to sleep and/or work. *after 8am there were not many things left at buffet breakfast so I had to go earlier to get some fruit

The breakfast was amazing! When I told the staff I'm vegetarian, they prepared a freshly cooked vegan pho for me as well as the vegan version of some traditional Vietnamese dish. Breakfast offers a wonderful variety of Vietnamese breakfast and fresh fruits eg papaya, passion fruit, watermelon, jackfruit, orange slices etc Great location too. Close to shops and the beach is 5 mins away. Close to sunset beach too. The room is spacious with a balcony. Friendly and helpful staff. They also offer a chauffeur service for a flat fee of 600,000 VD a day. Great value if you wanna visit various places in a day at your own pace.

You get charged 4% for using a credit card. Transactions are all in cash.....there is an ATM close by though.

This is our second time staying here. The two ladies and the gentleman at the reception are amazing! They are always ready to help with any question at any time of the day or night. We will definitely recommend this hotel to all our friends!

Nothing

spacious room and balcony. everything was spotless clean. the pickup service was comfortable. it was only a short walk to the long beach.

the breakfast - everything seemed too salty or over seasoned.

The cleaniness of the rooms and how spacious it was

The fact that there was only one key card, so whenever we went back into the room, it was hot and the food in the fridge was warm

Room and the balcony were great! Beds were spacious and comfortable. Pool was clean, nice add and had a good view to the sea. Location was superb, close to beach and main street.

Breakfast was ok, quite basic asian breakfast and ended early (9:30 am). Pool had only 4 chairs and no shade at all. Another bedside lamp didn't work.