Breakfast was good

Couldn’t get everyone booked in to the restaurant at the same time. But probably left it too late and there was a lot of us

This is a well located traditionally styled hotel in a very attractive setting. Staff are friendly and helpful, and the rooms are spacious and comfortable, though they are NOT air conditioned, if that matters to you. It was not a problem at the time of year that I visited, but it could be in a warm summer. Bathrooms are spacious and clean. The hotel has a lively bar that serves a good range of products. I did not eat at the hotel, so cannot comment on the food offer. There is plenty of parking.

The decor is a bit old-fashioned. No air conditioning as mentioned above and windows that only have limited ventilation.

The hotel was absolutely fabulous, we loved our stay there for 3 nights our room was beautiful and the beds where soo comfortable too, Adele on reception couldn't do enough for us since we checked in, she was truly amazing, also the food was out of this world it's all locally sourced and the ladies Susan and Eve in the restaurant where just a delight too, they looked after us both very well indeed!!, we loved the pool and the sauna and steam room and had a very well deserved chill out there after a full on couple of days whilst up visiting, we left feeling very refreshed indeed, I honestly highly recommend it too all and it's right beside Calderglen Country Park if you like a nice walk or entertainment for your children, it gets a 10/10 from us and we look forward to returning next month again, thank you all and see you all soon.

Clean, comfortable - was a base for a local night out so just used as a bedroom

My own room door wasn’t secure - staff had to lock with a key while I was out at function then use the key to unlock and let me in - whilst in the room the door was secured from the inside

This hotel is set in a beautiful location. The room had everything I needed and the use of the pool and gym facilities was included. I paid extra for breakfast at the time of booking (much cheaper than doing it at the hotel) and it was excellent.

The staff in the dining room were not as attentive as might be expected. Someone ought to have been checking the visitors in and letting them know what was included before taking them to a seat. I couldn't sleep through the night because although the bed was comfortable my bedroom was located underneath some very, very noisy pipes and rumbling hot water. Since a good night's sleep is the least one might expect from a hotel, I find I cannot recommend this one in an unqualified way. Check that your room is not near the hot water system!

the whole experience at the hotel from the friendly lady at check-in to other members of staff everyone had a smile lovely and quiet the hotel is surrounded with nature.Aspecial thank you to susan the lady in the resturaunt for her friendly manner every morning and a special thanks to Patricia (the cook) for the fantastic breakfast every morning all in all a fantastic place to stay i will definatly be going back

nothing

Staff very pleasant On my own but I had supper in lounge. Very tasty. A well humoured group were just leaving after a meal A lady at another table had the best laugh ever. She fairly cheered me up. Really enjoyed my 1st swim in a long time. Might be sn idea to wipe the green mould on the glass door Could be doing with the ceiling being painted

Felt property a bit tired in places Despite me saying on booking form that I was going to hospital. No one asked how I was. Twice locked out of room. Had to use mobile to call front desk. I had bkd 2 nights& then 1 night. Unfortunately I wasn't told about bedroom lock. Staff did respond quickly

Breakfast was very good. We stayed 4 nights, the first two breakfasts (Sunday & Monday) were self service buffet style and my only complaint was that the only eggs available were scrambled (no alternatives were offered). However the Breakfasts on Tuesday & Wednesday were served and we had a choice of eggs. We only ate twice in the evenings at the hotel. The first was a bar meal (the Beefburger) which was tasty. We also had one Dinner: the sirloin steak which was also good but a little expensive, I felt. The room was good, we had been upgraded to a family room with two King Size beds and included a play pen!

The limited Dinner Menu, too many of the dishes included garlic or peppers which my wife and I prefer not to eat. The driveway to the hotel definitely needs resurfacing in one or two places and two of the speed humps were particularly vicious! Some of the Bathroom fittings were coming off the wall, all they needed was to have the wall plugs replaced and the fittings screwed back to the wall.

Staff were courteous and informative. Rooms and bathroom were spacious. Beds and pillows extremely comfortable. Elemis products were a nice touch. And very quiet, no doors slamming, no loud pings from the elevator which seems to be normal in most hotel. Another bonus point is the still and sparkling water fountain dotted around the hotel, such a good idea - should have it in every hotel. Pool was lovely size and perfect temperature, with steam room and sauna. Buffet breakfast was nice, not a huge selection but adequate.

Steam room was way too hot, my ears and nostrils felt like it was burning. Which was a pity, as I was looking forward to it. The water in the swimming pool was murky.

The value for money at this hotel is fantastic, it's location to Glasgow is brilliant. Also the breakfast was very nice.

We arrived late (9.30pm) and there was no one at reception, despite asking the bar staff it took a while for someone to arrive. It was the same at check out the next day, I had to wait 10 minutes for someone to appear at reception after hunting down one of the breakfast staff to try and help me find someone.