The staff were very friendly and so helpful. The bar staff were amazing and so very cheery . The many rooms to sit, eat or chill were great! The food was bloody good in the bar, we loved the pizzas, they were so delish! The location was great and our room was clean and comfortable. The bed was soft but really comfy.

Our bathroom light worked on a sensor and turned off quickly and was a pain when you were showering, sitting on the loo, or doing your makeup. Someone had used the iron prior to us and may have burnt something on it, which then transferred to my shirt. In all, not huge problems, just annoying.

Good location, staff helpful . We were in one of the annex suites which was spacious. Bathroom was large with a stand alone bath 🛁 and shower. Bar on site where you can get fresh baked pizza ( very nice) staff there were engaging and chatty. Situated 5-10 minutes walk into town. Bus stop nearby. Overall if we were coming back we’d book again.

Shower was a large headed over bath type, problem was its just not powerful enough . If you wanted a bath it needs to start filling about 15 minutes before use. Strangely there wasn’t a biscuit to be found with the tea coffee !!

My son and daughter-in-law had there wedding there on Friday 21/03/2025 I cannot praise every member of staff highly enough, they went out of their way to accommodate our every need.aA special thanks to Donna who gave 100&10% she couldn’t do enough to make their day perfect [and it certainly was]our original venue was damaged 7 weeks before the wedding due to storm damage,and Donna came to our rescue. She is and her staff are stars

Nothing everything was great

Decent room, comfy bed, very clean and nice staff.

Fire alarm went off at 11 pm. It's just a nuisance and I know that's just a coincidence, nothing the hotel can do about, but something the hotel should do about is the timer for the bathroom light. The light in the room's bathroom could be switched on only by triggering a motion detector and it stayed on only for like 5 seconds. So whatever you're planning to do in the bathroom just remember to keep moving, if you don't want to end up in a small room with no light on.

The dinner was very, very good and the staff were very attentive. The room was very spacious and quite and we could park right by the room.

We were surprised to be given a paper list to select our options for breakfast. I was just like being in a boarding house in the 50s/60s. Also there were no options to select vegetarian food , or indeed any dietary requirements. Also it would have been useful if the receptionist had advised us that out annexed accommodation was accessible by car. This would have saved a log walk dragging our suitcases.

Stay was excellent. Breakfast, Room size. Location, Milano's bar and beer garden. Weather was fantastic. Very nice walks along the Avon very close to the hotel.

Only issues were that the mattress was old, sagged, squeaked. There was no where to put anything in the bathroom- there had been a shelve but all that remained were the brackets. Jacuzzi did not work. I stayed in the Priory- there is a layout of all the rooms in a picture frame but no one mentions it. I saw several people do I what I did and search the name on every door until the found there's.

very nice, hotel staff was very attentive to any needs we required, free parking although occasionally it was busy. Rooms were very good size clean and comfortable, free delivery of meals to your room if required.

wedding party on one of the nights and music was a bit loud late at night, not too concerning as I knew this is a wedding venue but for others may be an issue.

I was staying in Avonbridge to attend friends wedding. Hotel is located within a walking distance from the bus/train station and town centre, which for me was an ideal location. Very friendly and helpful staff, added bonus I was able to get a wake up call from the reception at the day and time requested. Delicious food in a restaurant, reasonably priced. Very good breakfast with plenty options to choose from. Room was clean and tidy.

Lack of lift was a little bit of an issue for me, but nothing too major. On one of the days a housekeeping tried to open my room before I had a chance to respond to the knock. This was reported to the receptionist and delt with efficiently.

Booked on booking.com,as a user can help price,great hotel,great breakfast hot or cold,even prunes in cold fresh cream one morning,superb,followed by buffet breakfast,fresh tea or coffee,toast full scottish ingredients 5*****STAR, 5STAR BREAKFAST and Italian meals in the evening,something for every taste

Weekends are very busy sometimes,it looks like it is the in place to go ,great lively weekends ,nothing really to dislike but,the staff look after you in their own bar at the back of the hotel and provide quick bar meals to those who like bar food,something for all ages

Very clean facilities

Wi-Fi not great in room