Great hotel! Reasonable price, rooms are clear and spacious enough, location is perfect with walking distance to city center and lake waterfront, food store just at the corner, winter garden was awesome and we spent there every night! Breakfast was ok, and they asked each guest about a time when to serve breakfast next morning! But who really made our stay there - front desk manager Johana! We were first time ever at south hemisphere, had zero Spanish - first few days were hard, but her support helped us a lot! She's the best hotel manager I met traveling the world. Definitely recommend this hotel to all Patagonia travelers.

Good location. 10 minutes walking to the main street.

They put me on room number 1, that was in front of the desk reception. So there was noise during the night and in the morning. Also, there was no energy connection in the room to charge phone. Only 1 behind the bed, what was very difficult to reach.

Everything was so clean, the room was super comfy and the heater was a huge plus since we visited almost in winter, also the staff was super friendly!

Everything was exceptional

Staff extremely nice , friendly and helpful. Bathroom completely new. Very cosy bed. Very good location. Best value in El Calafate.

Excellent location, close to city center. Cabins were comfortable and well equiped. We had breakfast everyday in our own cabin. The staff was friendly, helpful and warm. We loved it.

The fridge was very noisy.

Exceptionally helpful front desk! Thank you a lot!!! Rooms are clean, great location

Hotel requires renovation Our room faced the main road, so it was a bit noisy

Great location close to main street shops and restaurants. Comfortable accommodation for our family

brilliant customer service, the receptionists speak English and super helpful!

the walls are a little thin

Excellent breakfast, excellent location.

No complaints

Cousy friendly very helpful

Luck of plugs in the bedroom