Friendly and helpful welcome by the lady on reception. Was shown 2 rooms one at the very front of the motel and another further. Both Deluxe Queen rooms. We choose the front room as it was in a nice sunny position and had use of the verendah. Room was large, clean and comfortable with all the usual amenities. Was the room was closet to the main road there was very little traffic noise at night. [ as the lady from reception advised]. Great location, short walk to town centre. Nice location overlooking the park great for an afternoon walk.

Nothing really other than the air con was struggling to keep the room warm on the coldest of nights [got down to -4 when we were there].

Manager was exceptional in trying to help out with a mixup with notification not coming through clearly from Booking.com that the booking was confirmed. In trying to confirm the booking I inadvertently booked again and was unaware until we arrived and made aware of the double booking. As it could not be cancelled she upgraded us to the most expensive room to help out.

Booking.com's confusing confirmation system. We booked 4 venues through their system on this trip but this one booking had a glitch with failing to confirm the payment went through for the initial booking resulting in a double booking.

Staff were genuinely thoughtful and customer service was of a high standard. The room was lovely and clean, freshly painted, decorated with tasteful simplicity which I like very much in a motel room. Everything that I could need was there- shampoo, tissues, hair dryer, iron, microwave, milk, hanging space, great reading bedside lamps, warm cozy room with heating and electric blankets. The bed was comfortable. We thought we paid a fair price and were extremely happy with our little room. I loved walking only a few steps from my car to my door for unpacking and packing! The tv was quite small but perfectly positioned to watch from in bed. I loved the white cotton quilt bedspread. Nice touch.

I didn't like the synthetic mink blanket. They don't breathe and I got a little overheated. No problem. I removed it. Most motels and airbnbs have them as they wash like a dream.

The location is excellent very close to the shops and restaurants within a very easy walking distance. We had a 'Garden View', see photo, which was looking at the grassed and tree lined creek park. A great paved area to walk along either side of the creek. Also close to the tourist information centre, who suggested a great Sunday loop drive around the area. We ended up driving through to Tenterfield. The room was quiet and comfortable.

Nothing negative to say

I was very impressed with Sky who checked us in. She was exceptionally friendly and helpful with advice on Italian restaurants nearby and giving us extra milk when requested. The room was lovely with a pretty view out towards the river.

There seemed to be a problem with their wifi. Sometimes it worked and sometimes it didn't as well as being very slow. It certainly wouldn't put us off staying here again though.

The motel was very comfortable, exceptionally clean and Kate (owner) couldn't have been any more helpful. We arrived early but couldn't fit our car under the entry awning. Kate advised us of an alternate entrance. Kate gave us access to our room early as my husband was unwell. She then asked us if we needed anything as she was going into town. The motel was also in a great location with close proximity to town.

Nothing not to like - just don't judge a book by its cover. The building may not look like much but it was well worth our stay here.

It was everything you expect from a country motel, spacious, clean, and comfortable. The heating worked really well as did the shower. What really impressed me was the friendly professionalism of the manager who checked me in and out - showed me the room and where to park, as it was not quite outside the room, and showed me how everything worked in the room. Far better service than I get in a 5 star city name hotel.

Nothing could be improved

The room we were in had a beautiful view out a large window over the park leading down to a pretty creek. Although the hotel has obviously been there a long time it has nice furniture and is clean. It is right on the edge of the town centre so very easy to walk back through the shopping area or to the really nice beer garden close by.

I was very happy with our stay. Great value for money in a very clean older motel room with great views over the park and creek. Very happy to stay here again.

We were upgraded to the master bedroom had plenty of room overall including the bathroom and had a patio looking out over the creek and parkland.. It has a fridge, microwave crockery and cutlery provided for 2. It is close to town so you can walk to shops and some of the local attractions such as the regional art gallery which is very good!

Nothing

The motel was really good in terms of its location. I had a great view of the creek from my room. I had a comfortable and peaceful stay, and I appreciated the facilities that were available in the room (crockeries, cutleries, microwave, fridge and toaster) - was super useful as most of the restaurants were closed on Christmas eve!

Nothing really.