Very welcoming, respectful, helpful and kind staff. We really appreciate the coutesy and service of every staff members we've dealt with. Clean room with environment friendly products and initiatives. Contemporary design. Comfortable robes. Spacious room. Great food and cocktails.

Lack of amenities as it only has the gym, no entertainment or other facilities like a pool, hamam, etc. Would have prefered at least a queen size vs a double size bed. Sheets on the bed were quite noisy as we move at night. We had to ask several times to supply an additional set of in room amenities for the 3rd person occupying the room before we got them on day 2. The card was not activated properly as we couldn't access the gym level or the parking gate throughout our stay. The pastry at the buffet breakfast were neither tasty nor fresh although everything else was great. We'd also prefer an espresso cup for the espresso and machiato instead of normal cups.

We liked the breakfast but if you're staying for over a week then expect to see and eat the same food everyday which kind of bored you eventually. Needs some variety of food.

Wish they would really refresh linen/beddings..or the couple robes. For someone with Asthma I inspect bedsheets and pillow thoroughly, you could tell they just sort, dust up and fold the same after room service everyday until you're ready to check out.

Everything is so new and beautiful and reception smells amazing! The staff are very professional and lovely and it was so quiet. The interior design elements are beautiful and ambient. It was a bit difficult finding our room but once we did it was excellent.

The music in the reception area was too loud every time we were in there so it wasn’t a one off. The last time we had to ask for it to be turned down so we could make a phone call. We’re both musicians so if it’s too much for us it’s too much for everyone.

A brand new hotel,.only a few weeks old. It's a great location, surrounded by food shops, cafes and shopping. Transport into Adelaide is convenient, and for road it's the perfect gateway. The room had a great view, good layout, spacious and comfortable. The bath tub was huge, enough for 2 people. Staff were friendly and parking was a breeze.

The drinks bar fridge was empty and no snacks, which was probably a good thing.

Staff were very friendly and polite and explained everything well. The room was excellent with a great bed and fantastic pillows. Rated the bathroom highly as well. Wasn't really there long enough to rate the location properly or test out the amenities. Would have to come back another time to check out the area and transport options,etc.

Nothing at all.

Breakfast was very good great range of food, pleasant dining room. Our evening meal was excellent.

Only one thing which I found irritating was the fact that the lighting at the mirror behind the front door was non existent so not easy to check your look and hair before going out!

Had a great stay at the Crown Plaza. Expected a tad more from the breakfast but it was good nonetheless. Staff were helpful and accommodating. Rooms were spacious, clean, modern and comfortable.

Phone in the room wasn’t working.

New , v clean, feels luxe, nice design, big rooms. Was a very small amount of traffic noise - but not an issue. No parking for vehicles over 2.1 height- have to rely on street parking ( limited until 6pm)

We were upgraded as ‘guests of the day’. Really nice surprise.

Did not like the location of the reception desk. Was a little bit of a rabbit warren trying to find it. Signage not good.

The location and ambiance

One mature brunette woman that seems like she was in a management position or higher?? Being extremely rude by not say hallo when I greeted her good morning.