room is clean and spacious. Parking right in front of the room. Friendly staff

It was confusing when I checked out in the morning. We planned to leave at 930am, but the hotel opened 10 am. The door was closed and couldn't return the door key. We were not sure if it can be left in the room or what. We ended up waiting until it open so we can return the door key.

Great facilities and restaurant. Very friendly staff. Very helpfull. Rooms were clean, and the bed was comfortable. Liked that Kino and poker machines were available to entertain guests. Loved the free coffee. I have stayed with this group of hotels, and I must say, I will make this my first choice in accomodation when I visit Melbourne. Thank you team.

There was nothing i didn't like Apart from not able to have breakfast, but, really didn't stop me from booking. Plus side, I won $2000 on the pokies, this made my trip very enjoyable.

Great comfortable bed, large room with easy access. Shower works well and the provided toiletries and coffee tea is adequate. TV works.

No drinks vouchers provided, no 10% off meals as advertised. Stayed for two nights as a couple and got two breakfasts - not four. Rather confusing. They couldn't convert two individual bookings to the same room, rather cancelled the second one and charged more. Not enough wifi, TV wouldn't play Netflix due to slow/patchy connection. Ended up using our own data to play shows.

Location was convenient. Also pub meal was really good. Loved the shower. Place was clean.

I found the bed to soft but that personal preference. I didn’t get check out instructions and couldn’t find any in the room or on the website. I was leaving early before any staff were there and couldn’t find a key return or anything so just left the key in the room and closed the door hoping for the best.

Room was nice, clean, comfortable and had everything that we needed, apart from a toaster! Bed was soft but still had a good sleep. Meal and drinks at the attached facility was very nice and filling! They have a white rabbit running around the carpark 😅

The staff need some training. Forgetting items like keycard, so you can't get in the door, isn't idea when you are on the second floor. On checkout it says you need to return the keycard - on the website where it explains everything you need to do, but reception isn't open??

A great location for our requirements, staff very friendly and food was awesome.

Only thing to complain about was the carpet needs cleaning, our feet and socks got black walking on it, which showed when we got in the shower.

Easy check in process. Parking was convenient and easy. Room was spacious for 2 people. Beds were comfortable enough (DB and SB). Room was acceptably clean

Few random, questionable marks on the wall. Walls were a little thin so you could hear other guests (but didn't impact my stay)

Great value for money. Facilities were very well kept and clean. Room was perfect size for 2 guests.

The bed frame frequently came off the wall and was held up by the 2 nightstands beside the bed. As the bed was on wheels this was an issue getting in/out.

From the moment we walked into the room and felt the warmth of the air con that was already on for us, we felt very special. We certainly had a good night's sleep in the comfy bed after an 8 hour drive. The bathroom was set up well, the shower was extra big. I would have liked to have seen a hair-dryer in the bathroom though and a box of tissues. Overall the room was well equipped for our overnight stay. Thank you

Can't complain, it was a great modern room

I had a late check in and the staff were so accommodating, lovely and understanding. There was water in the room which was so helpful as I arrived around 2AM. Bed was SO comfortable! First time in Melbourne and had to stay at a place located outside of the city for early collection the next day. 10 out of 10 recommend this place. Staff excels in a warm welcome and hospitality 👏🏻