We booked during off season so the hotel was relatively quiet. Upon arrival, we were surprised to have an upgrade as Mrs Maya was generous enough to give us a beautiful 1 bedroom apartment with the most amazing view!! Fantastic Finnish Sauna with real stone, very plush and quality feel of the property. Our apartment/suite had everything that we needed and more so short or long stays will be super comfy. The staff was very hospitable, kind and thoughtful. Absolutely want to visit the property again soon, could go on and on about the place.

Maybe could add some vegetarian options for breakfast :)

We arrived right before the reception would close and we had a great welcome and a nice surprise that we got an upgrade to the suite!!! The suite was so spacious with 2 bathrooms and a bathtub on the terrace outside with a gorgeous view of the mountains. The breakfast buffet is so delicious! Prosecco is included and you can order eggs and pancakes fresh. You can also make your own fresh juice. We also like the sauna area where you can add a scent to infuse the water and make the sauna steamy. Amazing restaurants in Kaprun in walking distance like Hillberger‘s Beisl. Skibus a short walk away. All in all, an excellent relaxing experience, this was our second time and we will be back!

Everything was great!

Very nice location in a quiet neighborhood! Breakfast was really nice, the staff was super helpful and the room excellent. We were lucky to get an upgrade of our room, and it was wonderful. If we ever go back to Kaprun we will most certainly check if Avenida has space for us!

On the last night we had some noisy upstairs neighbors. Not really the staff's fault or anything, but it was a bit annoying as they woke us up early in the morning (around 6AM).

Excellent helpful staff checked us in and showed us to our room. Free car park with plenty of space for us. Room was very clean and comfortable. Zell am See Summer card was one reason we booked this property and we made full use of the offers. Free soft drinks provided in the room.

Our room was on the ground floor so the balcony and room didn’t offer as much privacy as we would have liked. A thin privacy screen for the curtain rail would be a great addition to the room.

The staff were friendly. The breakfast was excellent. Loved the location. The kitchenware was clean. I didn't need to buy more kitchenware. I liked the private Sauna and private outdoor Jacuzzi. Clean towels and bathrooms. The beds were clean and comfortable.

Poor cleaning under the beds. When I checked-in, I found used underwear under a bed. The kitchen is not part of their daily housekeeping. No Air conditioning but they gave us small fans to cool the rooms which was noisy but reduced the heat.

This is the 2nd time I stayed in this hotel and I can only confirm this establishment can be set as a top example for the hospitality sector. Customer experience approach of all team is exceptional - they will do all they can to make your stay outstanding. It goes without saying the facility is top notch - rooms are modern, hotel is well situated in a quiet area, sauna is a plus and breakfast is varied and tasty :). For me its the personal approach of the team which makes the difference - from an excellent hotel to a superb place to stay, which stays in your memory … Reinhard, Martine, Maja, Dori, Gyorgy, Mirela and all the team - thank you, I will be back ;)

There is nothing I didn’t like ;) But as there is always a space for improvement and upgrade ;) - I would suggest installation of a cooling tank in the outside area of sauna - this would be great especially in the winter.

We stayed at the hotel for 3 nights. The hotel is really nice. We stayed at the standard double room. It was tiny but so clean, comfy, and cozy. The place is quite and truly amazing. I also liked that they had Rituals products in the bathroom. The staff are friendly and professional. We had a great time here and we’re definitely going to visit Austria again and stay in any of the alpin family hotels again. I would like to add that we had a flat tire problem at Kaprun center. We weren’t able to get any help because everything was closed. We reached 24hotel by Avenida and asked the reception for help. They helped us immediately with no hesitation and the problem was solved!

Everything was very nice. The stuff very helpful, they gave us summer cards for free (we didnt even expect that) - and trust me-this summer card is kind of golden in that area, so we really appreciate that. The breakfast was great, they prepare fresh eggs as you wish. #spoko

Its not exactly about the property, but what significantly influenced our stay was the huge amount of Arabic people around.. I have nothing against them, but they were everywhere. It was almost rare to see an European. They are quite noisy and following their culture.

Our stay at AvenidA Panorama Suites has been wonderful. The room is very beautiful and cozy. The breakfast is very good and the sauna clean and relaxing. Everyone is very kind and always ready to help. We loved it here. A big plus for us was the free shuttle to the ski lift.

The staff is honestly exceptional, and our stay was amazing! and a bonus was the summer cards were provided for the family so we were able to access most family-friendly activities, by walking distance or 5-10 minutes by car and enjoyed a very memorable time!

The suite was smaller than expected so that is something to keep in mind if travelling with a large family.