The location is not close to the center BUT the Velotel offers taxi vouchers to the center for a fixed price - 12 EUR. It is a convenient option to have and they call the taxi for you. Another wonderful thing that really made our time spent so efficient was the receptionist - Preben T. His recommendations and sense of humor were spot on. Everything he pointed on the Brugge map they give at the hotel just made our day, we did not miss anything important to taste or visit for the day and a half we were staying. We would come revisit again because of the warm welcome and help he gave us. Thank you once again!

Just the location being a little remote from the center for walking, some 40 minutes. However, the surrounding area is very green and relaxing. So you trade the tourist madness with this peaceful place. Also, it would be nice to have a USB charging station/plug/outlet.

Great breakfast, good shower and nice bed. The bar serves tapas and plenty of Belgian beers. The hotel is in a very quiet suburb of Bruges, a good 30 minutes walk from the tourist centre, but there is a handy bus to get you closer if you don't fancy the walk. The fine weather meant we got to use the outside area at the bar/restaurant this visit which was very pleasant. As well as the old town and its host of bars, restaurants and museums, there are some nice walks from the hotel along canals and the old railway line cycle path close to the hotel.

Our car broke down, and we ended up staying an extra night in a cheaper room at the back of the hotel. Not such a nice outlook, and the room facilities, fixtures and fittings just that little bit less generous. Still had the same great breakfast though, and the staff were very supportive for my car issues.

Really enjoyed our stay in this bike themed hotel. In addition to the facilities I knew about, it was also lovely to find a room with games, such as chess and fuzball. There was also a vending machine in reception and complementary iced tea at the end of the afternoons, which was a nice touch. Great breakfast with good choices (and at €17 when paying directly at the hotel - though going up to €18 in the new year). Found this to be good value for Bruges. Bus was very easy to use and was actually free for 2 of the days we were there (for Bruges shopping days - 22 days during Nov / Dec). Otherwise it was €2.50 per person. (Reception can also give you a voucher for a taxi into the centre for €12). Bus goes every 20 mins. (Sometimes comes 2 mins early). Hired city bikes at €8 each for a half day (9 a.m. - 3 p.m) and cycled out to Blankenberge. Was also pleased to find it was very easy to go for a jog / run from the hotel, with a park and green areas right outside. Although you need a reservation for lunch or dinner at the hotel, you can have tapas in the bar without reservations, which is a good alternative. Parked on the street for duration of stay without any issues, though there is a free outdoor car park (with several EV chargers) as well as the covered indoor parking. Would definitely stay again if I come back to Bruges. (Just wouldn't go for the superior room next time, as although the glass walled bathrooms look nice, once the curtain is pulled, your roommate is effectively stuck in the main room area, unless you don't mind the lack of privacy! Not everyone's cup of tea!) Staff also very friendly and helpful and rooms were very clean. Would recommend!

Staff was exceptional! Very friendly, polite, helpful. Nothing seemed too much for them and they made our stay enjoyable and memorable. The hotel itself is very quirky, very clean and we loved all the facilities. We've enjoyed walking around the area in the evenings. Good location from town and the hotel sorted out taxi both ways for us. We're definitely gonna be back there again. Can't recommend enough!

The only thing that we would have changed is the air con that you can't set up to the temperature you want. We were a bit hot in our rooms.

Great location with easy access to Bruges centre and a free busy service on the weekend! Great friendly staff who are very happy to help and give advice on the surroundings along with recommendations. Rooms are modern and have everything you need. Hotel has great facilities even a foosball table which provided some nice entertainment.

Random loud vibrating/drilling sound intermittently coming from the bathroom that we couldn’t identify why. Shower drips if not turned off at the right angle. Had to wipe the toilet seat on arrival as it wasn’t fully clean and had to request more pillows as the ones given were lumpy and uncomfortable. Having said the above, staff provided more pillows upon request and we did not say any of the other issues to the staff as we sorted the toilet seat ourselves and got on with the noise. I believe the staff would have rectified everything I have mentioned above if we said :)

The pricing was quite sensible. Premises were modern albeit functional. While I might find quite a few things to complain about (in terms of volumes) but in terms of them detracting from the pleasant experience - there were hardly any. Would strongly recommend folks to try the hotel.

The safe didnt work in the room inspite of us and the hotel trying. A reservation system operated for the sauna which meant we couldnt use it (slots were only available in the afternoon when we werent there at the hotel or in the evening when we were quite tired). The bathroom door had glass. I wish we were told about this during reservation - my kid had to leave the room when my wife was using the bathroom. The soap was in plastic tubes - I wish dispenser was used - too much of plastic waste.

We arrived for a 3 night stay and paid 5 euros per night to put our car in the covered garage which is situated next to the hotel. The hotel has a vibrant feel to it and check in was easy and staff were very helpful in giving us information. We travelled into Bruges by bus on both days as the bus stops directly outside the hotel and drops off in the market place in the centre of Bruges. It was so easy and convenient. Bikes are available to hire but we didnt use them. The bedroom was very comfortable with a huge opening window overlooking the countryside. Breakfast was very good. Lots of choice and we ate in the restaurant on 2 evenings as it proved to be very good value compared to prices of restaurants in Bruges. The food in the restaurant is of a very high quality and I would recommend it. Home made breads and beautifully presented food. The menu is a set price for either 1 2 or 3 courses. Very good value.

We traveled with our two year old and had just been in the car for hours. So it was a very welcome surprise to see the lovely garden area with playground, trampoline and bouncy castle as we arrived!!! The staff were so friendly, welcoming, accommodating and helpful. We also found that a cot had been setup with extra mattress and bedding - we didn’t request it, but it was so helpful, saving us a lot of hassle! Just what tired travellers needed! We will be coming back here for sure!

Our room could have been a little cleaner - odd spec of dust here and there, but nothing major.

The location is really great especially if you're driving. Just 8 minutes from the city centre. Restaurant and cafe were really nice, and I really liked the breakfast service Finally, staff were excellent

Rooms could have been a bit cleaner (walls were a bit dirty and we noticed some shoe marks). No issue with the hygiene of course, it just that it doesn't get the full marks. Finally, room service was late to clean our room. On our third day we didn't get our room cleaned because we returned back at 3pm and the cleaners had not yet cleaned our room.

Perfect hotel as first time visitors to Brugge. Lovely room, incredibly clean and very spacious. Staff were so lovely and very helpful. I contacted in advance about a request which was actioned very quickly and I found the portal you can log into prior to your stay really useful. A lot of information was provided at check-in about the hotel, local area and transport advice. As we have never stayed in Belgium before we especially appreciated the bus advice and the taxi voucher made it really easy for us to get back as I was worried about trying to get a taxi (we are from the UK). Will definitely be staying again. Had there have been room at the same hotel we would have extended our stay no question!

The only slight downside was having only one pillow each - but one spare was available in the wardrobe.