Breakfast was very good. Wide range of foods on offer. Location is a little off the beaten track, which made it a definite plus, as there were fewer tourists. Easy access to the city centre by foot or city bus.

The lounge/breakfast room appeared to be closed off to guests after breakfast, so there was no where to sit in the evening other than our room, which only had one chair. We were told quite brusquely by staff sitting at the back room table in the evening that we weren't welcome there. This was unfortunate, and left a negative memory of the hotel, which could have been avoided. Front desk and breakfast staff were very pleasant.

Small, friendly, clean hotel in a beautiful part of Bruges next to a canal. Very helpful and welcoming staff. Lovely breakfast and a very pretty courtyard. Only 15 minutes exceptionally picturesque walk into the centre.

We were there during a heatwave, and thankfully, they had air conditioning. However, the air con was a little too noisy to have on at night time, and for some reason, the corridor radiator was constantly on high and couldn't be turned off.

The hotel has a great location within easy walking distance of the centre of Bruges and overlooking a quiet canal.The bus from the train station stops very near by.The staff were all very friendly and helpful.The room was clean and bright with a comfortable bed,excellent shower and air conditioner The breakfast was outstanding with hot and cold options as well as a variety of breads and croissants which you could eat in the dining room or in the very pleasant courtyard.I would definitely stay here again.

Nothing

The property was so beautiful and well organized! My husband and I loved our stay there. The room was very lovely with lots of space and a big bed (which we were desperate for as we had been sharing double beds during our stays in previous hotels). The bathroom nicely clean which is a must for my OCD and the shower was to die for! It was so relaxing and the water pressure just perfect. We had lots of options during breakfast and they made sure to cater for lactose intolerance. So much good food and I loved their cheese (even though I never caught the name sadly). We loved that we were super close from the city centre so we could walk there any time but just outside enough that we weren’t disturbed by noise during the night.

The only thing I missed was having more individual cut fruits available instead of a big bowl of fruit salad. But that’s honestly nothing!

The location and comfort of the hotel was excellent...a short walk into the main square of about 15 mins meant you were close but not in the busy part of the square...breakfast was excellent and with a good choice of food...the staff were very pleasant and professional as well as very friendly...they took time to explain where everything was in proximity to the hotel...we stayed at end of November and our rooms were lovely and warm with hot water at all times and a lovely warm bathroom and floor..hotel was vintage building but comfortable and modern with everything you need..

No complaint at all but perhaps tea and coffee facilities in the room would be a suggestion...after a wonderful day in the city a nice hot drink in our room would have been nice but this is not a criticism at all...

This hotel was well maintained. It had a lovely garden area where you were free to sit. The front desk staff was very helpful and pleasant - in particular, Amber. The breakfast was good, and staff people there were cordial. The hotel was not in the main area of Brugge, but it was a 15-minute walk away. It was in a lovely area along one of the canals. We had a very nice twin room with large windows with a beautiful view of one of the many canals. Unlike the other hotels we stayed in during this trip through five cities/towns, there was a bathtub. There was a supermarket nearby and a very good restaurant named Bistro Du Phare.

It would have been nice to have a tea kettle and coffee maker in the room since there were no nearby cafes, and the hotel's coffee maker was only on during breakfast. There was no ice available. Unlike the other hotels we stayed in during this trip, there was no refrigerator in the room. The front desk was closed in the evening, so if you had a query, it had to be made by 6 pm. Otherwise, it's a lovely hotel, and we enjoyed our stay.

The canal is right outside the hotel, and the location is within 10 mins walk from the main attractions. There's a bus stop right outside that takes you to and from the Brugge Station. The hotel staff are very friendly and made us feel very welcome. Lovely breakfast in the morning and plentiful. Everything is fresh and very yummy, esp the fresh bread and croissants.

The only downside was our shower. We stayed in room 40 and the shower wasn't powerful enough. Also the shower head is positioned in a weird place where the water just ended up going everywhere. We also noticed there was no hooks in the bathroom, so we couldn't hang our towels anywhere to dry. We ended up having to use clothes hangers instead. I'm sure if the room was planned to be renovated as we noticed room 34, which was also ours was a lot more modern to ours. The shower was powerful and there were hooks in that bathroom!

We absolutely loved staying in this hotel. The room was spacious, the breakfast room and courtyard were lovely and the staff could not have been more helpful. We liked that the hotel is away from the hustle and noise of the busy city centre on a quiet canal but it is easy to walk into the main areas (or catch a bus if you are feeling exhausted after a day of sightseeing) We would highly recommend this small hotel and would certainly stay here again. Thank you for a wonderful holiday

Lovely guesthouse in the historic city 10 minute walk to centre, Christmas markets etc. Very convenient. Simple but comfortable rooms--warm, good showers, enough space for suitcases, stored our luggage on our last day. Best part was Ben at the front desk who was amazing. Super friendly, proactive and helpful. He got us restaurant reservations, made recommendations for sites and activities, and was just all around nice and helpful--sadly a bit of a rarity in Brugge customer service. Ben deserves a raise and a promotion.

No complaints, would stay here again.

Breakfast was good with plenty of choice. The location including the canal view was very picturesque! Sam the receptionist was very friendly and helpful 10 out of 10 😀 He took time to give us directions to the Christmas markets (15 minute walk away) and advice on nearby restaurants and locations. The hotel was very clean, welcoming and a classic Bruges building with a modern conservatory at the rear looking into a stunning courtyard.

No tea / coffee making facility in room. We were already aware of this from previous reviews so not a problem to us but think it would help!