Breakfast was absolutely phenomenal, one of the best breakfasts we´ve ever had and we go through a lot of hotels. Staff was very approachable and friendly. The location was pretty good as well- had a 24hrs pharmacy and two late-night restaurants nearby. But, the hotel also has many food options if needed. Amenities are great, especially the games & entertainment room for kids.

Parking was a nightmare, especially because there is no elevator access from the upper floors (super hard to get into the hotel with your luggages and staff didn´t alert us beforehand, otherwise we would have unloaded in front of the hotel). The lot is also extremely tight and there´s only one ramp going up and down so you have to pay extra attention. Also, the luggage carts were kind of hidden, wouldn´t have seen them unless I had asked as the workers also didn´t tell us about them.

The hotel is in a great location, close to a supermarket and right across the street from the bus station, where buses to the waterfalls and the airport go. We had a very pleasant stay. The room was comfortable and very clean, and Denise cleaned it every day and changed the towels. The breakfast was excellent with a lot of variety. Our baby especially liked the rooftop pool, playroom and the decoration. The staff is friendly, although many do not speak English. A big thank you to Stephanie who helped us with organizing taxis and was generally always available to explain everything in English.

Difficult communication in the restaurant because no one speaks English, but we didn't stay hungry :)

Location is safe. Close to restaurants. The staff allowed us check-in early because my room is available at that time. The front desk lady (who can speak English) was super nice! Thank you so much! The room for our first 2 days is in the 4th floor, big and comfortable!

The room for our 3rd day ( I had 2 separate bookings because wanted to live 1 more day) is in the first floor, very small, and uncomfortable, although with the same price! I feel something wrong in the decision of the hotel in our case because when I came to the office that morning to request living the same room, the staff checked the hotel computer system and agreed, but right after we came back our room, another staff called us to request us to come to the office again. When we got there, the main staff requested us ( with the translator staff) to change room with a not really nice attitude. It made me feel this decision came from her bad mood . I totally did not feel happy!

Good value for money. The hotel had a travel service that helped book the tours of Iguazo Falls. This was very helpful. In fact the prices are much cheaper than tours on Trip adviser/Avaiator. Good breakfast and air conditioning in the room.

I was surprise that the level of English or Spanish spoken by the majority of the staff and the travel agency. This made life harder, but only a minor inconvenience as several members at the desk spoke a good second language. The rooms are small, much smaller than standard. However, the price is good for the quality of the hotel, the cleanliness and the facilities. The noise level is higher than normal hotels (probably due to the room size, however not a major problem)

Everything was there if you needed it. It was nice to come and relax in the rooftop pool after exploring the surrounding area. There were a lot of options for breakfast and having a gym on site was great too, as well as the games room for the kids!

Nothing

The room was comfortable and clean. Very close to the bus terminal.

Nobody spoke English. The hotel has a travel agency inside and we had to use google translate for nearly 20 minutes. It was frustrating. One could argue that we should have Portugese but they should know that many English speaking people travel here. I had to get up early to go to Iguazu falls. When I got back to hotel sweating and tired, I asked could I book a room for a couple of hours to shower and relax before my late flight. It was mentioned that we could do this. They gave me a price of 20 euro for a room which was more expensive than my whole night there Scandalous and this really angered me. All they care about is making money. There was no empathy from.the lady at the desk.

The breakfast is amazing and the staff is really polite.

The frist night was not good, as the air conditiong was making terrible noise. But after asking to change my room, guys didn't hesitate to do it, so problem solved. The room's soundproofing is not so good, so be prepared to hear people talking in the corridors, during the night.

Lots of swimming pools, nice rooms, huge breakfast buffet, helpful staff, good public bus connections to all local sights

Water in the pools was too hot to cool down. Nice restaurants were a bit of a walk away. Public bus to Iguazú falls takes about 1h

Very good value for money, breakfast included was very good and plentiful. It was nice to be able to charge a lot of small items to the room within the hotel

The general area the hotel is in is a bit ‘random’. Not many good restaurants / bars nearby. In fairness that’s not the hotels fault, the whole town seems a little unprepared to cater for tourists, surprising given there’s little else going on locally than tourism

The room was clean, the bed was comfortable, the air conditioner worked fine and was not noisy, the breakfast had many different options and was very good, the gym had many different machines and tools.

The pool is quite small and the water was too warm for hot weather outside.