Gorgeous gardens, buildings and surroundings. 5mins walk from the center, super convenient parking lots. Good buffet. Spacious rooms and bathrooms. Oh the spa...! The spa is great! So many different baths, bubbly ponds, jacuzzi... The 2 apartments had 2 high quality, smart mitshubushi AC units each with sensors. We didn't come with small kids but they would have had a blast. There's a big garden where kids were playing after diner.

The big swimming pool was clean on the surface but had dirt piling up on the bottom. Some staff members were having personal beef they didn't hide from the guests. One day during dinner beer wasn't cold. In one room the wc deposit wasn't flushing well and they came to check it but didn't care much, so it remained broken, and in the second room, the AC indoor leaked down the wall and the floor. They also didn't seem to care much.

The staff were AMAZING! Our room was modern and comfortable. The spa was super clean and well kept. The traditional food on offer was super tasty! We had the spa to ourselves.

The complex wasn’t quite the mountainous location we expected with a street next to our room that was at times noisy with dogs barking and power tools. We had some noisy guests staying above us. On our first spa visit the staff member was nowhere to be seen for over an hour. The outside mineral pools were a bit colder than we expected but sone whisky helped enjoy them on the last night.

Really beautiful and peaceful place with great facilities, even though sadly the outdoor pool was not open yet. Super friendly and helpful staff. Even if you are only spending a single night, I recommend everyone to get the classic massage - absolutely worth it!

The dinner and breakfast buffet offer many options for all sorts of diets, but I feel like they were aiming for quantity over quality. Still, it was included in the price for the night so it was okay.

rich and very enough breakfast , spa was perfect, we had extremely professional rehab massage from Mr- Julian - we suggest the guy on 100 %, we were in this hotel for the very first time , but we will come back for sure:) all the team of the hotel is very nice, friendly and cooperative - it is hard to be seen in this time.

very poor wine selection - maybe enough for people who dont like wine, but for wine lovers is not ok.

This hotel is great, spa was good and the staff really polite. It is really clean and well maintained. The fact that there are 2 SPA centers and children are not allowed in one of those is an excellent idea. ( I have 2 children). The size of the apartment was actually bigger than expected.

Actually it was all OK but it takes a lo g time to reach Devin which has nothing to do with the hotel itself

Great location and facilities, food was very good and the staff was friendly. The pools were clean. There were a lot of kids and there were toys and a playground for them. We had great massages.

Lots of stairs. Wish there were more ramps for strollers. There was a slide, a swing and a small house for little kids. Would be nice to add one more thing on the kids playground. The pull out bed for one of the kids wasn't comfortable but the crib was great.

The facilities are excellent, our room was big, and the SPA and swimming pools were perfect

The food was less than average and inconsistent. The bread had mold, and some of the fruits were unfresh. The overall feeling was that the kitchen was reusing the food from one meal to another, and the food was not fresh. This is petty since the hotel has great potential.

The staff was very friendly and helpful. The room was clean and warm. The spa was good, we especially enjoyed the thermal pond outside, although it could be hotter ideally (the water temperature is about 34 C degrees).

The garden, the pools, the rooms (except the problem with the doors), and furniture. It was clean and comfortable.

The room doors in apartment 202 are not closing properly- hopefully can be fixed, as it was not very comfortable not being able to close them, or if we succeed to close them, then it was really difficult to open them.

The resort is beautifully built, relatively isolated, surrounded by nature. The indoor pool is nice and the outdoor one is excellent, with pleasant hot water (best when it is cold or even rainy). Our room was spacious and well equipped. The breakfast and dinner buffets were relatively rich and tasty.

The fitness room had few instruments, some of them didn't function properly.