- Everyone at the staff was super friendly all the time. Extra nice girl from the activities team (didn't quite catch her name as non-bulgarian speaker myself, perhaps Moni?) even took time and made the effort to get to know our family ♥ - Good food and drinks, available all through the day :) - Nice and fun activities throughout the day up into the evening - Room was kept nice and clean throughout - Good location, convenient access to the beach a few hundred meters away, but still quiet location with no nightclubs etc. so the nights were quiet So no real complaints, just a couple improvement suggestions: - A common tipping box shared between all the staff would be nice - would've tipped more, but now it was difficult to leave a tip because had only 50 euro bills as cash and it was too difficult to choose anyone! - At lunch all the other food was available from the buffet immediately, but the extra delicious kebab portions were made by just one man, and there was sometimes even 30 minute queue to get one! Would be faster if only the meat (and perhaps the bread) was served by the man, and the guests would make the rest of the serving themselves (sauces, vegetables, french fries). - Darts matches were super fun, but sometimes the never finished (even after 1.5 hours!) because the game we played was the official 501 and there were lots of players :) Could be made shorter and more fun if some other darts party game was played. For example, a variant of "killer darts": 1. First, everyone throws a number for themselves using one darts 2. Then everyone takes turns trying to hit their number : the winner is who hits their number 7 times first. Doubles count as 2 hits and triples as 3. Hitting someone else's number would add to the other player's count. Fun and fast :) Could be played more than one round if too fast.

No real complaints, just those couple improvement suggestions (see above)

Junior Suite had alot of space, decor was nice and very comfortable bed. Balcony was decent size. Clean linen, bedroom and bathroom. Food was tasty Animation team gave great energy and the place had atmosphere. Although it is lively, it wasn’t rowdy. I slept well as quiet late evening and good soundproofing. Reception team and bar staff (inside lobby) were very friendly and quick to tend to needs.

Male bar staff telling me Beer was awful when I tried to order it as my first drink. Persistent in making me a cocktail instead. Tbf beer is bad but at least let me make the choice and be more prof and not express your opinion to a customer. Pool bar closes at six despite stage for shows being next to it so you have to queue for a drink in main lobby. That just seems odd to attract people to watch. You need your own pool towels!

Decent meal, you always can find something you like to eat or experiment :) Staff is very friendly and helpful. Pool and brunch restaurant were awesome, they have a lot of entertainment activities for when you're on the pool, after 20pm they have a special program of entertainment which is not the same every day. Room had enough space for 2 people, balcony view was towards the pool.

The staff is doing an amazing job, we also really liked the animation team, congrats for you folks!. The food was pretty good, tasty. The sea was close, and clean. The room was clean every day, we got clean towels with shampoo and shower gel. The whole hotel was clean and comfy. The drinks were good, we liked the cherry juice a lot. Thank you for everything, we'll definitely go there someday.

However we reserved with free parking, had to pay 10 euros per day at the hotel.

The staff was very kind and helpful. Everything was clean and in order. The food was delicious

Not all the staff could speak English

It was comfortable with many chairs and sofas .

wasn’t

Everything was great, service, kindness, clenlines. Antonio the entertainer is a great dude 😂

Everything was great especially food was on high level for 4 stars hotel

Actually i dont have bad opinion

The team was great, alot of games. The pool is open until night.

No disposable tools.

The hotel staff was very friendly, we were the last quests in this seoson.