The outdoor pool, breakfast & dinner, the wide and safe parking place for our new car, which was very important for me. Shops, supermarkets, restaurants and money change facilities around and inside at the hotel. The cleaning staff and kitchen staff were very friendly and polite. The wifi was fast enough. They cleaned the room and changed the towels everyday. The photos presented on booking.com- are exactly the same and reliable.

Regularly some young guests made noise, ran and knocked their room doors loudly inside the hotel corridor from evening continuously at the middle of the night and untill the morning. I had to shout and ask them to stop it. The hotel's young, male night receptionist with spectackles ignored to help us and said that we have to tolarate it, because it's normal at the sunny beach. I did not have any objection if the guests make noise at the pool area or outside on the sreet. But come on not on the hotel corridor, disturbing the other guests!!!

Pool was nice and the atmosphere was good. Food was pretty good not a huge choice but what I had i liked. Close location to main strip and free parking :-)

Did not have a balcony as we were directly above the main entrance.

The food at the hotel's restaurant was to my liking, offering a good variety of tasty dishes. The pool was also a highlight, clean and well-maintained, perfect for relaxation. The pool bar deserves a special mention; the cocktails were excellent and incredibly affordable – a real treat! For families with children, the hotel provides a well-equipped playground and, surprisingly, even a PlayStation in the lobby, along with other electronic games which were a big plus for entertaining the kids.

Unfortunately, I was assigned a room on the first floor, right next to the lobby entrance. This location was quite unpleasant because I could hear absolutely everything happening in the hallway. Furthermore, the room was situated directly across from the housekeepers' room, and starting at 7 AM, the noise was considerable: trolleys being pulled, noisy buckets, loud conversations, and the sound of mops being washed. This significantly impacted the quality of sleep and relaxation. In conclusion, Hotel Ivana Palace has a lot to offer in terms of facilities and services, especially for families. However, more attention to room allocation and morning noise management would greatly enhance the overall guest experience.

The hotel itself was pretty good, spacious rooms and nice pool. They offered to switch rooms after a terrible first night. The noise coming from guests at the bar was unbearable and had to beg reception to kindly ask them to keep it down (2 a.m).The room offered was indeed in more quiet area of the hotel.

Overall poor attitude from the staff. I was told by someone working in the hotel restaurant that we can’t order dinner at 21:30 because it’s late and they have families to go to. Reception and bar staff were a bit nicer however overall attitude was kind of bothered whenever i needed something. Sunbeds and tables by the pool were very dirty and i assume never cleaned. I ve never experienced such behavior and was very disappointed.

Very clean hotel with a poolside bar, perfect for enjoying a drink or simply relaxing on a sunbed with a good book. Peaceful atmosphere, ideal for families.

Smoking is permitted on the balcony, but unfortunately the guests next to us smoked constantly, and the smell drifted onto our balcony and into our room. It would also be helpful if a bit more shampoo and body soap could be provided, as the current supply was not quite enough for three guests.

We had to find a place, where to stay late in the evening. The receptionist was helpful and quickly took care of all formalities. Room was spacious. Hotel has a nice pool area. We liked the breakfast.

The bathroom was a little lacking in cleanliness.

- bar staff :) - large pool - large private parking space - decent breakfast - very good cocktails (try strawberry daiquiri) - good location (short walk to the beach) - hotel is clean - large room (suita) with balcony

- you will need to buy own toilet paper - breakfast can improve (almost every morning you ran out of knives) - shower is leaking

The location is great, very close the to beach, one corner away from a local bus stop with buses going to Nesebar or Sunny Beach city centre, but still quiet enough, so cannot hear the traffic that much. The staff is super helpful, they prepared some breakfast package in the morning of our very early departure when had to skip the regular breakfast. That was kind gesture. We had a pleasant stay here, I can only recommend it.

The room was not clean when we checked in, but when we asked the cleaning lady, she immediately apologised and cleaned it right away. Overall had no bad experience at all.

Breakfast and dinner were much better than in previous years. The rooms are large and the staff is friendly. We will visit again next year for sure

Rooms could be cleaned with a bit more attention.

Great location, close to the beach,shops and restaurants. Spacious room with god size of balcony. Pool have a good size with inflatebles of various shapes and sizes. Guests can use any for free. Nice pool and reception/hall bar. Good value for money.

This is not 4 stars holet, more like 3 stars. The bathroom need a renovation. Beds bit soft for my taste. Food was good but they should have more variatios.