We were really satisfied with our accommodation, we had rooms in the side low blue building. The rooms were cleaned every day, food was different each time and very tasty. Ice cream and snack during day - top! Our children enjoyed the aquapark, a lot of slides. Hotel Kuban has a big effort to maintain cleanliness.

I do not understand why such a big hotel cannot provide more seating for the everyning entertainment. It was also annoying when ať 22.59 they simple took away the table we were sitting at... From the hotel staff only waitresses were nice...

End of season, and Sunny Beach was about to close down. I really appreciated the tranquility. I guess the surroundings of the hotel can be a party-mayhem in high-season, and that's not my cup of tea any longer. Had a lovely, relaxing week both at the excellent pool-area at the hotel and at the beach close by. All inclusive worked perfectly for me.

Nothing to comment on in this section.

Food was good as well as location

Lifts are a bit of a pain

Aquapark was fantastic. Very close to te beach and all the attractions. Big lobby. We had a lovley stay definitely value for money. Staff was very helpfull I would stay here again

I didn't like that sometimes elevators didn't work or we had to wait for it in the big queue only 3 elevators for 20 floors. It's definitely not a hotel for people that want to rest it was very loud even on 19th floor music from nearby pubs was full blast until 6 o'clock in the morning. I was very disappointed with lack of bottles of water in the room even that on Booking.com on my reservation was that its included

1. The aqua park - 4 pools with different water depths starting 0.6m to 1.55m 2. Food was very good and quite diverse 3. Daily cleaning of the room

1. Aqua park with opening hours only between 09:00 and 18:00 2. A lot of noise coming from the clubs and from the street, but you still can sleep

That room on the 19th floor with sea view was wonderful..it was a first time being so high in a hotel room..the personel was also very nice..thanks for that wonderful stay !

Perfect service, nice people especially animation team and bartender's . Clean rooms, dry and clean towels every day

Theres nothing i didnt like everything is perfect

Very good location, friendly staff, good food, waterpark superb, kids club needs update, but animators were very nice and fun!

Apartment building was on other side of main building (pool in between) and main doors were always locked from 18:00, so we had to go around every night for dinner, it is not minus as it is for safety, it was just inconvenient with child. :)

location, food

noisy music in the aquapark

Food was good Drinks were good Location was excellent

Some staff miserable Lifts poor