The view of the inlet was wonderful and the customer service was unparallel. The gentleman at the front desk was very accommodating and helpful. I arrived about 2 hours past my estimated arrival time due to Ferry delays. It was also 3 hours past the facility check in policy. Yet the gentleman still waited for me and was in the office about 2 minutes after my arrival despite his sleeping quarters being in another building. I also enjoy the conversation with the gentleman upon checking out as he presented as a well travelled individual and versed in conversational Spanish.

I could not point out any thing that I did not like.

We had a fantastic stay by the coast – the location is perfect for both relaxation and outdoor activities. The rooms are spacious and well-designed, with plenty of room to unwind (and roll out a yoga mat!). We loved the hot tub, went kayaking, and enjoyed a barbecue with a sea view. There’s a good restaurant nearby with delicious food, and Madeira is such a charming little town – definitely worth exploring. Would absolutely recommend for anyone looking for a peaceful coastal escape with a touch of adventure

Peaceful. Beautiful view, with a nice deck overlooking the harbour. Comfortable room with a functioning kitchenette. We stayed for 5 days and made most of our meals in the room. 2 minute drive to shopping, coffee shop, restaurants. Short walk up a (steep) hill to a pub and restaurant. Lots to do in the area, from Egmont to Gibsons.

We stayed in the older section of the resort and the room was a little dated. The ceiling was thin and at times the noise from people walking back and forth was a little irritating (but mostly it was fine). The futon in the living room that functions as a couch was a little too firm.

This beautiful resort is overlooking a small harbour, calm with stunning views! A friendly staff welcomed us, offering options about facilities and activities on both water and land in the area. Our spacious suite was fully equipped with kitchen facilities, and there’s a well stocked grocery store close by. There is also a restaurant up the road if you’re looking to eat out. This place was relaxing and absolutely fabulous! Highly recommend, I would definitely stay again.

Nothing!

The amazing location together with the friendly staff and the various extra amenities make this place a perfect spot for a family getaway. We stayed in the executive chalet and the unit was perfect for our needs. The many amenities including the steam shower and jacuzzi made our staying special and relaxing. It’s the second year we are back and everything met the expectations. We rented a boat to explore the area by the water and that was so easy and well organized that we ended up doing it again the second day. There were also some nice new adds to the playground that made my kids so happy. We will be back for sure in the future!

Everything! Hired their boat for a couple of hours which was worth every cent. Dustin helped enormously … where to fish, how to use the boat etc. We were lucky enough to see a whale which circled around us for a while. The room (208) had an amazing view of the harbour. The prettiest I have ever seen. Lounge, bedroom and bathroom all large. Bedding and bed is the best too! Dustin keeps the grounds looking beautiful. Plenty of local eateries to choose from. Lovely pub within walking distance. There was even a living flame log effect fire in the lounge area. Both lounge and bedroom overlooked the harbour. We also had a large balcony with table and 4 chairs. Coffee machine, microwave, dishwasher and cooker. This was the highlight ‘hotel’ of our 3 week trip! Thank you to both Dustin and Zeb for looking after us.

Nothing. Couldn’t fault it.

The location was fantastic, offering a wonderful view from the room. The bed was exceptionally comfortable, and the spacious bathroom added to the comfort. Zeb was incredibly friendly and helpful, providing valuable advice on hiking and running trails, as well as suggesting hidden gem destinations to explore. We also took advantage of the discounted kayaking offer for guests, which added to our enjoyment. Overall, it was an excellent experience, and we look forward to returning this summer, and hopefully every year thereafter

noise from upstairs

After making our reservation, I received a quick and kind response when I reached out with a special request. The place has a great view, a fantastic location, and is clean and well-equipped with amenities like a fireplace, BBQ, and hot tub. Our kids and a friend especially enjoyed the stay, made even better by Zebby’s thoughtful service. He gave us a thorough introduction to the facilities and provided a warm welcome. We look forward to visiting again!

Location is amazing, just in front of the bay, with beautiful views and stunning sunsets. The room was very clean. The staff was friendly and attentive to our needs. They accommodated for an extra bed when we arrived and provided insightful information about the surroundings.

We didn’t have any issues but if we wanted to make a full use of the kitchen, some tools/cutlery would have been missed. However, given the support we received from the desk, I would not anticipate any issues if we had to reach out to them to solve the problem.

My ground-level room had a nice view of the harbour and the boats. The spacious apartment was comfortable, well-equipped, and clean. Ground-level is two floors down from the lobby because the entire facility is built into the hillside. It's not a problem as there is an elevator for ferrying luggage up and down, however, if you want to explore the facility at sea-level, there are numerous stairs to navigate. Good for your leg muscles!

The beds are tall! I'm short. It was interesting to get in and out. Comfortable though.