The room was spacious and it had a nicely appointed kitchenette so saved money on going out all the time. The trains run by twice a day and when I was there it was 8:00 a.m. And 11:00 p.m. So it wasn't that bad. Other than that, parking was right out front of my unit. And I faced the back side so I could see the lake in the mountains. It had a nice private balcony as well so I could sit outside. All in all nothing to complain about. I also liked the fact that it was associated with that other hotel down the road that you could go to as well which had a swimming pool a couple of restaurants

I thought it was a little bit expensive for what it was but I had to stay somewhere and it was the least expensive place in town.

We didn't know breakfast was available! But we were happy with the room even tho we didn't need the wheelchair availability. It felt clean. It felt like it was operated by true Canadians, which we can't say for the other hotel stays weve had. Sorry. But truth is truth, even tho we aren't suppose to speak it. I would recommend this hotel. Thank you.

The doors in the hall banged loudly all evening! Thats the only negative thing I'd say.

Front desk staff very cheerful. Clean rooms. Close to park which is a great walk.

There is an elevator but other than the first floor you have to go up or down a few steps to get to the room. Parking spaces are a bit narrow and if you come in late may be hard to get. Could use a bit more light in the room as it is not light enough to read.

Amazing staff that was very polite kind and helpful. Very well preserved and updated historical hotel. Loved that they had the opportunity to utilize the sister property with pool and other amenities. We did not use these however on this visit.

I realize it may seem trivial, but pillows were not great. I realize that I may be a bit of a pillow snob, but to be able to have a variety of both firm and very soft and more flat pillows (ie down) would have made for a much better sleeping experience. That truly was my only drawback.

It was easy to find. All the rooms have a view of the lake. It is located right beside a mall.

Our original room was oddly located and very small. However, the front desk person did an upgrade with no problem. The second room was more comfortable but we could only take the trolley part way down the hallway because of some stairs to get to the room. This is just a weird peculiarity of this hotel.

We love the rooms and the service. My fiancé and I love how there was a little kitchen so we didn't have to eat out as much. It was lovely having a year round deck to sit on. It wasn't very cold out so we were able to used the deck.

The parking can be tough when the hotel as fully or near fully booked. Made parking tricky at times.

Everything was very clean, the staff super friendly and it had a deep soaker tub, which we loved.

The bathroom is very small and as such could use a door that out-swings, instead of in-swings to create more space. The bed is nearing the end of its life and was a bit droopy. Still comfortable but could be better. The pool at the other hotel is too cold to swim in but the hot tub was the perfect temperature.

We enjoyed the ability to use the amenities at the other Prestige "Resort" including the swimming pool and the hot tub and restaurant. As well, our room had a view of the lake, which we weren't expecting. We also enjoyed the fridge and the microwave in the room.

The windows are really small so our view of the lake was restricted but the room was lovely, nevertheless.

It was nice not having to worry about room service arriving every day, except the day we chose for it to happen. The food vouchers for the sister hotel at Lakeside were a wonderful encouragement to eat there, which otherwise would not have happened

The television was nice and large but very poor for guests to see programme information on. No info button on remote to identify details. The parking could do with better organisation and removal of a permanent 'green bin' making access to the very limited parking space even more difficult

Large room with a sofa to sit on, which is not always the case. Also a small sitting out area for each room downstairs (but directly onto the car park) and a balcony upstairs. Plenty of parking spaces and an overflow one on the otherside of the railway line. The sister hotel about 10 minutes walk away has a good restaurant for evening meals and breakfasts. Liked the optional $10 voucher to use in the sister hotel's restaurant as a thanks for 'Green' usage: i.e. not having room service when we stayed.

Nothing. Other reviews mention the nearness to the railway, which it is. However we stayed for two nights in the room nearest to the crossing and only two trains each day went by and blew their horns - one about 22.30 the other around 08.00 - so no problem.