We have stayed at this property several times, the staff have always been excellent. The rooms are clean and the temperature control is good. Very nice to have to breakfast available.

Somewhat disappointed that the elevator was out of service and there didn't seem to be a time line for getting it repaired. We were there for two days in the middle of the week, so getting a repairperson there shouldn't have been much of an issue. Also, while the room was clean, a few parts are getting tired looking, eg bathroom sink starting to look rusty around the drain. Also disappointed that there was no raisin bran for breakfast.

Mattress was very comfy, lots of TV channels, very good wifi, large room, full pantry fitout including cooking hob!! Everthing was working well and in good condition, very clean. Decent breakfast with waffles, toast, cereal, juice etc. Parking is sufficient and close to main entrance, nice restaurant next door, also Safeways and some other shops, rest of retail and restaurants within walking distance. Definitely value for money. Staff are friendly and helpful

Minor point: the shower gel was thick as toothpaste. Had to use the bar of soap instead

Great location. Included breakfast was quite good.

On checkin there was no one at the front desk for ten minutes. Left the room for breakfast the next morning about 8:40 am and returned to our room to find a worker in the bathroom fixing “something”. We had not checked out and all our belongings were in the room. We asked him to leave and he suddenly couldn’t speak English. If that’s the case how does he answer if he knocks?

A spacious room, very clean and well appointed. Car parking easy. We extended our stay by an additional night. Staff were very friendly, helpful, professional and courteous. The breakfast included with stay was ample and fresh. Couldn’t have asked for more!! Superb restaurant next door, great meals are very competitive prices! Overall, great value for money! 😊

Great staff. Location was walking distance to what you needed in Castlegar. Pool and the slide was a big hit with the kids!

Rooms were a little dated but nothing bad

The pool , hot tub and waterslides were so fun for the kids. I enjoyed the breakfast as well. The beds and pillows on the beds were very comfortable.

Breakfast was basic, nice using real plates and cutlery!

Only one washcloth in the room and only partial roll of toilet paper. Both issues were rectified by the front desk clerk right away. Window in room had been left open so room was very hot. Air conditioner quite loud. Room key envelope from previous guest was on nightstand as was indications of a beverage placed there.

The shower head! The King pillows! Rhe Bed was comfortable! The Heater worked as it should! TV channel selection was great! The property let us check in a bit early! The front staff great! Great stay!! Thank you!

If we had to be picky, the view from the window was not excellent. Gluten options at breakfast are a bit slim but did not leave hungry.

Close proximity to our sports venue and restaurants. Comfortable bed, quiet room in the second floor backing onto a parking lot and away from elevator.

TV was very glitchy, sink and tub drains were super slow and you stood in water showering. Coffee maker didn’t work after following instructions numerous times. Duvets should be in covers. covered with a sheet only and very discoloured at the top.

Lisa, the front desk manager, went out of her way to make our stay enjoyable. We were able to leave our car for the week as we cycled the local trails and shower when we returned. Lisa’s hospitality was the best we received our whole trip. Thank you!!!