The HUME HOTEL was outstanding in every way. From the moment we arrived, it was clear that this is a lovingly restored property — pristine, immaculately clean, generously well-appointed, and luxuriously top notch. The historical photos and murals throughout the hotel add a thoughtful touch, making each hallway feel like a walk through time — an absolute treat for history lovers. The staff was exceptional: professional, friendly, welcoming, and genuinely happy to assist. The atmosphere was full of life, with multiple restaurants, lively bars, spa accommodations, music, and an energetic, gracious team that made the whole experience unforgettable. It was not just a stay — it was an experience. An 11 out of 10. We’ll absolutely return. And if you’re considering splurging, the Hume Suite is worth every penny.

Absolutely nothing!

Stayed there many times over the years. Never disappointed until now.

Breakfast was always included with the accommodation but apparently if you book through booking.com that policy has changed. If you want your breakfast included you have to book directly with the hotel. Not impressed. We will reconsider our options regarding other accommodations or a different booking agency. The Hume used to be our go to place in Nelson. We always eat at their facilities and use their massage service. They have lost a customer for the sake of a complimentary breakfast which was not even their regularly priced meal as it was a restricted menu. We usually go along to get along but this policy seems a bit shortsighted on the hotel's part. Cheers

Location is ideal. Staff are friendly and helpful. Breakfasts were very good and restaurant staff were superb The room (double queen) was clean, beds comfy, bathroom & shower wonderful.

Only downside—exceptionally noisy. We were warned at check-in that we would be able to hear music and activity from the bar 2 floors below us. We were—despite silicon earplugs, we could hear loud, pounding bass from about 7pm-1pm or so. Not ideal when you ask for quiet and want to go shred the next day!

Location was great, staff very helpful and friendly. The rooms were very clean and the beds also very comfortable. We were in a room above the pub so were warned it may be a bit noisy, but we didn't have any issues at all. Love the old original, heritage decor. We really enjoyed our stay and would definitely stay there again.

Parking can be a bit tricky. You have to find street parking, or try your luck in their very small parking lot. There is a city parkade available but we did luck out with street parking. Just be mindful of parking meter times. The only thing I would have loved would have been a gym/fitness room.

Everything - a proper hotel

Had Minnie's room and rather noisy at night unfortunately due to outside traffic. Only quieter with window completely closed and air conditioning on which is not ideal for fresh air.- as an aside, the type of system you have for cooling does not input fresh air into a room, not your fault.

What I really liked about the Hume Hotel & Spa was its personal service. I understand that it has been owned by the same family for more than 40 years, and, yes, you can see it, rather, feel it. Some of the staff have been working there for more than 20 years. Now, is there a better indicator that a happy place for staff isn't also a happy place for guests?

Hard to say, really. We only stayed one night, but I could have easily spent another couple of nights.

They have everything you need in it. It’s super clean, spacious rooms, confortable beds, super central location. Friendly staff. They have a beer garden with amazing food along with their indoor restaurant. It’s very charming :)

You could heard the pub from the 3rd floor at night, but it was manageable :)

We were upgraded from a standard room to a 2 bedroom suite. Great view of the mountains and the river.

We didn’t realize that if you don’t book directly with the hotel, you Don’t get the delicious breakfast. We paid $38 dollars for breakfast. We always choose the Hume because the breakfast is great. We were disappointed to have to go off site and hunt for affordable food.

Staff are amazing and very friendly and engaging. Jody in particular was amazing and made me feel comfortable. Food was delicious. The breakfast salad was a new experience but one I really enjoyed. Room 331 was amazing and the views exceptional.

Just the price 😊. Prices are competitive and reasonable for the quality. I'm just very used to staying in cheap accommodation including hostels.

Great breakfast and lunch. Room was very well appointed. Can’t beat the location for walk ability.

Not being able to at least temporarily park to unload our things. Had to park in parade right next door and haul our things in. We were on a week long road trip so had a lot of stuff. We managed though. Could be an issue for those with mobility issues.