Quiet Clean Property with Friendly Service

Booked multiple rooms (5) on Booking .com and was quoted a rate of $159.00 / night / room. Upon checkout the rates charged ranged from 189.00 - 209.00 per room. when asked about the discrepancy the property staff indicated they had no record of the rates quoted and it was incumbent on the customer to provide the documentation to support the rate quoted. This approach is inappropriate. The property should have access to all information quoted to client at time of booking. Due to this lapse in service / information availability i am unlikely to book at Best Western for future accommodation requirements.

The room was large and clean. I really liked that there was an available electric vehicle J1772 charger right in front. The breakfast was a typical continental and good enough to get a start on the day. The dining area was large and fairly clean considering the large amount of guests.

A dinner restaurant on premise is lacking because there weren't any open restaurants nearby and we had to drive into Prince George to get dinner. The room is spartan and could use a bit more furniture such as a more chairs or benches for luggage.

Very clean hotel, and the room was clean and comfortable. We had a corner, balcony unit facing the back and it was quiet. The breakfast room was spacious and bright.

The breakfast itself was a little disappointing. Although there was a good variety of items to choose from, the bananas were so green it was almost impossible to peel and had no taste. The oatmeal had been sitting far too long. But it was nice having this hot breakfast option available.

It was great having the selection for breakfasts it was great every day. the amenities in the rooms were great bed comfortable, shower was perfect for my limitations(painful climbing in and out of tubs) location was convenient enough for what we needed. The pool was great for entertaining our grandchildren.

The only thing that could have been better is a good restaurant inside the hotel. We went to a few in the area but the food was not great and actually caused one person to be ill for an hour

Great breakfast. Appreciate that there were gf and soy free options and that the attendant was attentive to the possibilities of cross contamination.

Re the room, there was no freezer compartment. This meant we could not freeze out ice packs for our outtings with the baby. Necessary to keep baby formula milk refrigerated.

Exceptional, very well placed table setting, exceptional choice of food, prompt refills of main choice items, fine choice of coffee. What more can I say. I will return.

Well, I had a hard time finding parking late at night. But then, you had a full house, could I have expected more. Your late night staff were prompt on the spot to take care of us. Maybe a supper service would be good for late arrivals, I know the wife and I would have used it.

The hotel is in a fairly quiet area with rooms that are very comfortable and clean. Breakfast was the average fair for included breakfasts at hotels without restaurants. Nothing great but adequate to start the day. I would like to see more fruit and healthier options.

As mentioned, healthier breakfast choices would be nice, but there really wasn't anything I didn't like.

Very clean room and facilities. Friendly staff. Great location (good neighbourhood. Near stores and restaurants). Lots of free parking. Very good breakfast selection. You can even get a breakfast to-go bag if you don't have time to sit down and eat. Free bottled water. Nescafe coffee machine in lobby. Pool with water slide.

Pool could be a tad warmer.

Beautiful building! I liked the ramp and the elevator. Spacious, clean room with a comfy lounge chair.

A little nerve-racking to see all the signs about theft. I expect the standard, "not responsible for items left in vehicle," but these signs were all over! The hotel is in a nice part of town, so that wasn't the issue. Nothing bad happened, but it was just an odd feeling.

Breakfast was amazing! The staff were all very pleasant, welcoming and helpful throughout the stay. The hotel was very busy and everything was done in a timely fashion. The flavored coffee & hot cocoa machine was a hit with everyone. The first pet friendly hotel I have stayed at that doesn't smell or have any pet hair - the cleaning is exceptional.