Great location, near all the shops, restaurants etc but not right by anywhere noisy. Really beautiful room, very spacious and a lovely view over the pool and trees at the back of the hotel. We loved coming out the front door and seeing the mountains so close by. Service was great, the pool and hot tub were a lovely place to relax and nice and warm. Parking was easy and staff were very helpful. The laundry room was really useful. We didn’t know the area before we arrived but we felt like the hotel was in the best location for us and we would love to visit again, it was a great experience.

Nothing, everything was awesome

The room was beautiful, clean, modern, and thoughtfully designed. The mini kitchen was a great bonus and made our stay much more convenient, especially for preparing quick meals or snacks. Everything felt well-maintained and comfortable.

The parking area is extremely tight, with very limited space overall. After finally finding a spot, I had to climb out through the back seat because the doors couldn’t open wide enough and we even saw another driver doing the same thing. During our stay, one of the elevators was out of service, which led to long wait times getting in and out of the building. Also, the sofa bed was not very comfortable for the kids

Very clean. Check in and check out were quick even though it was fully booked. Only one elevator working but even that wasn't a long wait. Kitchenette had everything we needed and toiletries were good quality. Definitely appreciated that we were mere steps from the popular side of the village yet the hotel street was nice and quiet. Plenty of restaurants nearby, and underground parking was a plus! Didn't use the pool or hot tub, so can't comment, but from what I could see they were quite small.

Nothing really. I bed linens were the type that makes an excessive amount of noise when someone moves, so I didn't sleep well. Softer linens would be a great idea!

We stayed here over Christmas and it was a magical experience. We expected very high prices over the holiday period but this place was very reasonably priced with our booking genius discount. Our room was spacious with a couch and a fireplace, giving it a very homey vibe. We were able to use the spa and sauna, which really took the edge off the cold weather. There were even snow-shoeing equipments available for guests so we were able to make the most of our stay there.

Not much we didn't like about the hotel. The spa and sauna could get pretty crowded in the afternoon so recommend utilising them early in the day to avoid the crowd.

Really good value, comfortable beds, the shuttle service was excellent. We never waited more than 10 minutes for the shuttle to the resort. The ski shop at the entrance did a fantastic job tuning my skis.

This is more informational than something we didn't like. We booked two rooms for a family of four. I think that one room would have been really uncomfortable for our family to share, so we were very glad that we had two. No breakfast at the hotel, but there are multiple cafes within a short walking distance.

This boutique hotel was in a perfect location, right in the middle of the whistler village and in walking distance to many restaurants and cafes! The staff there was super helpful and were very accommodating especially when we were delayed and had checked in later in the evening! The rooms were spacious and clean, the bed was super comfortable and the heater in the room was soooo good! We had a kitchenette in our room which came in handy! Would totally recommend and we can't wait to return!

Just to keep in mind that if you are driving the spaces in the carpark are very small so it's a tight fit.

The hotel is in a great location in the centre of town and easy to find and we found the reception staff to be friendly, helpful and efficient. Our room was absolutely fabulous! It was very spacious and extremely comfortable and we really liked the balcony and the fireplace!. The shower was excellent and we loved the quality linen and towels. Overall a fantastic place to stay!

Although we knew that we would have to pay for parking, it is disappointing that the tariff does not include this cost.

The location was great the room was clean and nice and the price was very reasonable Our room cleaner Iryna was so sweet! She was the best!

The parking stalls are too tight, too many cars were over the lines and we had to move our truck the first morning of our 2 night stay. Would have been better if they mentioned the stalls were going to be blocked off when we first booked in. Instead we thought we found a great spot, the next morning we got a call at our room that we had to move our truck because of construction. The staff was friendly, but would have been better to know the night before when we first parked

Perfect location, quiet spot in the village, great and comfy room and great service from the reception to the cleaning team everyone was extra helpful and lovely. The inroom fireplace (electric) gave it a chalet vibe, we used it the entire time. Perfect size mini kitchen and amenities. The spa and sauna were really great and appreciated the provided robes.

Frankly everything was perfect. Bathroom edges could maybe use a freshening up or a steam cleaning but I have seem the same in all hotels even the fairmounts.

Great location, good kitchen, comfy beds, clean, staff are great, very comfortable hotel. Every day room cleaning. Convenient ski storage, and the best part is a ski shuttle. (Only comment is that ski shuttle stops the services on April 1, except for weekends. Nit too big of a deal, as bus is close by. I just wish that was noted upfront.)