The room was great: comfortable beds, spotless bathroom (but see below), good TV. Everything worked. The staff were all great. Good food and drink in the restaurant. I had booked a second night stay a few days later and the stay was even better. My daughter enjoyed her swims in the pool even though it was a pool for fun rather than serious swimming! She is always glad to have a chance to swim.

The shower mixer handle would come off if you pulled it. You don't need to pull it! Just saying! I know, I should have told Reception, but I forgot. I'm telling you now. I am assuming you do read these. Lucky I caught it before it landed on my toes! Note to company lawyers: Now that knowledge of this fault is in the public domain you will have no defence in law if the next person to use that room does suffer that injury and sue you! Sorry, I can't remember the room number but it was 3-something.

The beds & pillows are very cozy. The bath towels are a lovely size, big enough to wrap around you entirely. The wood floors are a nice feature & in good shape. A mini fridge & microwave are appreciated. Ice & vending machines on each floor. Chicago Joe's restaurant on site. The staff were very accommodating to our Westjet fiasco's of cancels & delays. A late checkout was granted & extended the next morning. The general manager was wonderful. 24/7 shuttle to the airport.

Coffee pods & the machine could use an update. The glass shower although a great shower head with good water pressure..appeared to have black mold spots in the corners & up the sides of the shower. Definitely needs some fine tune cleaning attention.

I only needed a room from 10 pm to 4 am because of a late arrival and early flight. Jan 1, and the Victoria Inn was the only place I found that offered a special reduced rate on that particular day. The hotel is very near the airport, the room was clean, and everything was fine. I went to the lobby before 4 am and a driver was right there to take me to the airport. They call it shuttle on demand.

The room is a bit dated. But so many are these days. Everything was fine the 5 hours I was there :-)

There are many reasons to choose this property. Starting with the airport shuttle by Victoria Hotel staff, at every point staff is friendly, helpful, efficient and they are actually smiling when they see you in the hallways, front desk or the restaurant. The breakfast and supper food is very good and reasonably priced. The rooms are excellent, clean and quiet and rates are a good value.

Nothing.

The location is good for shopping and close to the Misecordia hospital. My spouse had surgery early, the cab was waiting outside. The restaurant CJs was great, the food , staff, and service was excellent. The front staff were friendly and accommodated us with an extended stay as we had to return to Dr at 4pm Thus helped alot. It was a great stay.

The bed. The mattress was good soft. But the box spring was sqeaky noisy everyt time I turned sides.

I really like this property because of the location. It has an on site restaurant with affordable prices and great food. The gift shop has everything imaginable. The pool, water slide and hot tub area is clean and attractive.

For the first time my vehicle was broken into. And the pool was shutdown due to unforeseen circumstances. Parents should pay more attention to their children.

Staff is friendly and welcoming.hotel is closest to the airport.

Exit/ Entrance by the room 152 should only be for emergency use after 11PM. The noise by the door is not pleasant. Pool area should have mandatory swimsuit for customers who wanna use swimming pool and hottub. Some people are going in dressed which is kinda disgusting.

Comfortable bed, clean, nice staff. I only had a few hours there due to a late arriving flight and early morning to leave.

A persistent beeping sound like a vehicle was reversing all night. I had earplugs in so it didn't bother my sleep. Very comfortable bed. Over tiredness kept me awake - bed was very comfortable.

The children were thrilled with the pool. Very handy location to the airport. Handy to have a restaurant in house. The staff were all extremely helpful and friendly - definitely a strong point for this hotel. Even the hotel manager drove us to the airport as the shuttle was already in use!

Room was on the small size - but maybe we had too many bags! There was construction outside our window but this did not get in our way at all. Room appeared to be new or recently renovated

So near YWG airport. Short free shuttle- walking distance to amenities, responsive staff (offered to cancel booking very early when they updated the pool was under maintenance that period) spacious accoms

Wish I had a kettle in the room- not coffee maker