First, a very warm and professional welcome. Next, the absolute cleanliness of the place. Everything is so clean and spotless. Also, the attention of the owner to details. For instance, something at the Rum Runners that I have never seen in any other hotel, and for the record, I spent my whole life travelling and staying in first class hotels for my business, but I had never seen a seal to the envelope containing an extra pillow and blanket in the closet. Such a seal guarantees that, should you need to use that extra blanket, it has been cleaned and not used by a previous guest. When you see that level of details, it tells how much the owner has attention to details for making your stay a rich and enjoyable client experience. Our many thanks to the charming lady at the front desk, to the Rum Runners owner who came to welcome us and always inquiring for making sure all was fine, and to the technical person who takes care of everything else e.g. Wi-Fi and other technical aspects. We will return to the Rum Runners for sure.

Nothing.

Had the room with the Harbour view and it was outstanding. The staff wasn't necessarily always available immediately after hours, but the wait after calling them from the front desk was minimal. The location pretty much right on the waterfront can't be beat.

The balcony that has been converted to a solarium cannot be ventilated easily on warm days with full sun, and so gets way too hot (easily over 30 C) The circuit breaker also tripped each morning when the coffee pot was turned on because it was on the same circuit as the modular air conditioner in the room. (which was needed because of the relatively warm weather, especially by Nova Scotia standards)

Very convenient location within walking distance of anything you might want to do in Lunenburg town. Room had a fridge and small table and chairs which was convenient. There was communal access to a pleasant deck overlooking the harbour, which was nice to sit in and watch the busy activities below. Very pleasant, friendly staff. Super King sized bed that was very comfortable.

The bath didn't drain properly when having a shower (over the bath) but this was fixed when we mentioned it. The toilet cistern was noisy when it was refilling.

Lunenburg is a fun town and area on the "South Shore" but really is the east Atlantic shore. The Inn is really well located in Lunenburg and we walked everywhere. The Innkeeper is so nice and very helpful. The facilities look like they are being upgraded, which is really needed. We had a room with an enclosed balcony which was really nice, especially in June when storms are still moving through. The refrigerator (with freezer compartment) and hot water pot was really nice. We would definitely stay here again.

The Inn is a little worn and in need of updating.

Room was very large, same for the bathroom. Partial view of the harbor, nice deck for viewing (if it wasn't raining we would of sat out there). Hosts are very nice and accommodating. We had no issues at all and loved the stay there for 2 nights. Definitely worth staying there again and recommending my clients as I am a travel agent.

Only heard a little bit of the door upstairs and walking in the hallway when they checked in. But didn't bother us the rest of the time. Really no issues, we loved this place!

Having the Rum Runner situated pretty much in the middle of town makes the availability of all amenities perfect. The view of the harbor and boats from our veranda was amazing. Our room was awesome and very comfortable. We will be back in the near future!

Unfortunately, Lunenburg is a small historic with very little parking for larger vehicles. Street parking on narrow and sometimes steep lane ways is the norm here. Other than that, you're going to love this place.

Warm and personal welcome, very clean with great thought given to little details / facilities - heated mirror in bathroom, full-length mirror in main room, night-light in bathroom, good size bath towels. Central location in heart of Lunenburg with great views of quayside area. Great recommendations of places to eat.

The only thing we didn't like was having the hair-dryer in the bathroom; but this is a very small thing as we really enjoyed our stay.

What a beautiful location, over looking the boardwalk, bluenose and Ocean. Loved my morning coffee on the balcony and watching Luneburg wake up and people coming in to see the ocean. The owner was always smiling and happy, even with our late arrival. Love, Love that they are a quite location as we are early to bed and early to rise.

There really isn't anything we didn't like. Although there is no parking it is easy to find on the street. No worries there.

Location/staff friendliness/ cleanliness Nice mini fridge with creamers for coffee.

We did not have an issue during our one night but I could see noise being an issue from other guests. We were close to the lobby. Footsteps up the stairs. We noticed we could hear our own tv from the hallway (and turned it down more). They are very clear they do take quietness seriously and I believe they would address any issues they could.

The location right by Lunenburg’s waterfront couldn’t be better, our room was spacious, bright and very comfortable. When we arrived after a long day driving, we were warmly greeted by Tim with a big smile. He also gave us some great restaurant suggestions which were spot on. A great stay overall and we would go back in a heartbeat.

No elevator to 2nd floor, but it is an old, historic building so the lack thereof would be expected.