The hotel has been renovated since my last stay, and it looks great. The staff is very pleasant, professional, and helpful. The beds were comfy. The breakfast was great. It's near restaurants, stores and a movie theatre. Great spot.

The coffee was not great. It was cold at the end of the day (not sure if it's supposed to be out all day), and the light roast was a very bland coffee. There was no dark roast option. Honestly, there is a Tim's across the street, and this one area of improvement would not deter me from staying here again. Great hotel overall.

Friendly staff, quiet place, pool was a plus, decent breakfast

1. We didn’t make aware of extra pet fee when booking online or checking in and we found out on our second day of stay 2. Even though it says “pet friendly hotel”, the cleaning crew were nervous about our dogs in the room locked in their cages. Our dogs are very polite and quiet. Still the cleaning crew didn’t spend time in our room to make sure it was clean on daily basis. The front desk mentioned that the rooms will be cleaned every other day which was a question mark since every hotel you stay in, clean everyday. Then when it was finally the day to clean our room, the crew only replaced the dirty towels with clean ones and mopped the bathroom floor. They didn’t touch anything else which was disappointing.

Location was good for our needs. Able to get parking right outside front entry. The room was very spacious and really appreciated the electric recepticals beside the bed. The vanity space was the best I've ever seen and the inclusion of a night light was a nice touch. Being on a side street, there was no road noise, and the blackout blinds worked great.

The heater fan continually came on thru out the night even with our adjustments.

We liked the location, lots of restaurants around timmies right beside Dennys down the street we booked a 1 bedroom suite lots of space nice little kitchen area, small fridge

Nothing to complain about other than breakfast ended at 9 and a good selection we didn't make it both mornings just because we wanted to take our time, we are on holidays 10 would have been better 😀

Whirlpool, breakfast, and clean room. Exercise room and Ice machine, too. Most of all, very friendly staffs impress me here too. Coffee is always available at the breakfast area.

Minor things such as only one chair. In addition, it was difficult to have meal with my family in the room because of no table. It was hard to adjust shower cold and hot water. You probably know you can double your occupancy by adjusting your price (25% down). This is the only major issue with your inn.

room spacious, beds comfy breakfast good, loved the pool (especially the kids)

The staff at the front desk was overwhelmed and needed help and support. Would appreciate having (a reasonable amount of post breakfast or breakfast related) snacks available all day (muffins) for young kids given how expensive is the hotel

Clean, spacious, good amenities. Great breakfast. Staff were friendly. Pool and patio area are nice. Location on edge of town but convenient to get anywhere in Guelph. Consistent with other Hampton Inn locations I’ve stayed at.

Rated value low only because it was outrageously expensive. I’ve stayed in downtown Toronto for less. I suspect this was because it was a long weekend and university move-in weekend, so demand was high - and indeed we had no other options locally.

Bfast was good, pool was fun with the kids, place was bright and clean, rooms were great! Well done! Staff was friendly !

7am Sunday morning , we had an early game and by 7:05am everything still wasn't completed and ready for eating...coffee was cold, waffles batter not ready, and juice machine still off.

The hotel has a GREAT location with a cinema, Tim Horton's, Wendy's and Taco Bell on a walking distance. The room was super clean and beds were comfy.

There were people screaming and talking very loudly at 12 am which ruined my sleep but I guess that wasn't really the hotel's fault.

great size for family and our dog. clean.

no cutlery or dishes in the kitchen. nice to have a microwave but nothing to place food on to go in the microwave. we stayed 2 nights so the room did not get cleaned ....just would have liked fresh towels at least.