It is in a winderful location. I stayed in an executive suit with balcony. Room was spacious, bed was extremely comfortable, view was great.

The executive corner room was really spacious, with nice views. Good size swimming pool, good breakfast. We stayed for a week and some days were quiet and we could really enjoy everything that the hotel had to offer, the staff was really nice and attentive during the not very busy times. It was easy to walk to the parlament and Rideau canal to watch people skating. Parking has a lot of EV chargers

The parking -exit to queen st has a very abrupt ramp with a jump that will very easy damage a low suspension car, consider using the Lyon exit

I have to give 10 stars to one of your employees. His name is Eugene, and his assistance when we arrived was excellent, over and beyond and throughout our stay. When we arrived, I drove up the wrong way to the entrance. Taxises were coming in, and I had nowhere to go very frustrated. An employee, Eugene, came out to assist and got us turned around directions to hotel parking. When we got down to the parking garage, I was surprised to see Eugene was there with a cart for our luggage! He loaded our luggage, oh I need to mention that my friend had a broken foot in an air cast. Loaded our luggage, wheelchair, and crutches. When we got to our room, Eugene was already there and had our luggage, wheelchair and everything else in our room. It is hard to find that kind of dedication from an employee. My husband and I recently stayed at the Château Laurier, and the service there was not even close to the service we received at your hotel. Thanks again, Eugene. Your hotel has impressive game and arcade rooms, swimming pool, and workout facilities.

There were no ping pong balls in the game room or pucks for the air hockey table.

I stayed in a room for 2 nights, on a business trip. The check-in was very easy (even though I was a bit late). I was informed about all facilities available within the Marriott Ottawa. The room was easy to find (there were 5-6 lifts on ground floor). On arrival, I found the room clean and tidy. The bathroom was clean as well. Linen and toiletries were provided and good standard. The TV was working (though I didn't get to use it). There is a small fridge in the room as well. All electricals were in working order. I also had the breakfast for two mornings- There was a buffet available though I could have requested any type of omelette. The selection of condiments and cereals etc was fantastic. The staff were very friendly and welcoming. I did not use the (open) Wifi, the swimming pool and the gym though they were available for use if I wanted to. Finally, I ran into 2 problems while at the hotel (one due to noise on the floor from another room and other due to breakfast payment)- they were both resolved quickly and professionally. All in all, a great stay for me. Many thanks.

None really

Location was really good, you can easily walk to see parliament hill, the national war memorial and the buildings around them. Staff was welcoming, helpful and polite.

For the price I expected more, parking price was decent, but the room just feels outdated, old tv, small keurig coffe machine, the water container needing to be refilled every 1 coffee. So overall it didn't hit the level of comfort I expected, when you spend 200+ a night for a room without breakfast included.

The response to my child’s birthday was delightful and well received. Very appreciated. This may seem odd, but the bedside lamps. Their reading lights turned night lights, making the lamp base glow, were surprisingly clever.

Just some small things. A little more water pressure would be nice, and a nightlight of some kind in the bathroom would be helpful. (Though I recognize that if it’s removable, it could easily be stolen.)

Super friendly staff especially Naveen at reception. We were able to check in early which was great. Large comfy beds and location wise right in the middle of everything. We were able to park our oversized car on the outside area - but we got lucky there was a spot left as it’s first come first serve. Our dog could stay with us without a problem. :)

The parking situation for oversized cars but I guess right in the heart of downtown it’s still great to get a spot at a decent price right in front of the hotel

Friendly staff, nice & big room, good location. Love the ice water in the lobby too (it was hot outside!).

I was a bit unlucky. My room was right by the elevator and there were a few teenagers on my floor and they banged on my door at 11pm and scared me a lot. I called the receptionist and they did come to check which comforted me.

Well maintained hotel in the downtown core, expensive. Exactly as expected.

Strange thing happened at breakfast - two of us used buffet breakfast (at $40/person), but when I wanted to take extra croissant with me for later, I was told it was not allowed. Never has experienced anything like that before in any hotel.

The relaxation space with small square table and chair is a plus to the guests. Sitting there comfortably during the evening time. The location is quite accessible to the main attractions. We walk to almost all the attractions on my list.

I would appreciate if the freezer could be a little more bigger, However it is acceptable. If you received the mail notification regarding to the parking options. Just ignore it ( Do not change the pass) if you would not drive during the stay. ($20 for the whole day, $4?/hour), the pas will probably be $27+tax, however you may get in/off without limitation.