First, I got an upgrade to an executive suite and that was a very welcome gesture. As soon as I checked into the executive room, I immediately knew I wanted to extend my stay at the hotel, which I did for an additional 3 nights. And I still stayed in the executive suite for those additional nights. The hotel is located in the heart of downtown Ottawa making it easy to walk around and navigate the historical and memorial sites with much ease. Indeed, there is value for money. Staff are extremely friendly and supportive. My TV was fixed in a split second after I reported. Free laundry facilities are an additional gesture that make life extremely easy for travelers. Washing detergent is also provided. Breakfast has a thousand options and appropriate for all ages and meets dietary needs for everyone. Kudos to that. Thank you to The Business Inn.

I liked everything and I’ll come back with my family.

We love this place especially because of the staff. They are so nice and accommodating. My husband is a pianist and has concerts once a month regularly. 3 in one weekend. So we stay there regularly. The location, the breakfast. All amazing , but mostly the staff.

This time the bed was not comfortable and the room was tight. I am handicap so with the wheelchair, or a walker this room on the friend floor was not good. The best was on the third floor, next to the elevator, (across the breakfast room). Parking 27 was amazing. Also I didn’t like the vacuum cleaner hanging in the middle of the room.

We booked a queen studio and it was so perfect will all the basic amenities included. The best part was balcony which really give me very lively feel. And also a great location for tourists. Too many food place are just on 2-3 min walk and also parliament hill is even on walking distance. Parking facilities was also provided for $20 per night . And also great breakfast service was included. All in all it's a great place to stay in Ottawa for a leisure trip.

There's nothing for shopping around it and also if you are a nature beloved person this will not help at all.

The queen suite was spacious and comfortable. I was amazed that there was a computer in the room available for personal/business use - what a plus! There is a full kitchen with stove and fridge - all the necessities if you want to cook your own meals. The location is central to all amenities and within walking distance to great restaurants. The bed was very comfortable, the complimentary breakfast had a wide variety of choices for all. The front desk, breakfast and hospitality staff were super attentive, welcoming and friendly. The main entrance was being renovated so know that this property cares to improve the look, feel and comfort of the guests. Thank you for providing a fabulous place to stay away from home.

Not a thing!

The staff were incredibly friendly and allowed us to check in early which was a huge convenience as we had moved hotel. The breakfast was great with a good selection of hot and cold food. The gym and laundry facilities were also very good as I used them both on my one night stay. Also the room and its amenities were faultless for me. Parking facilities and close to the city centre made this a 10/10 stay.

Nothing at all I would highly recommend

I was pleasantly surprised by the price-to-quality ratio at this hotel. Although it was a budget trip, we received much more than we expected. Compared to hotels in Montreal and Toronto, where we paid significantly more for much lower quality, this stay was a great value. The room was fully equipped for any situation: a stove with an oven, microwave, kettle, coffee machine, a complete set of dishes and cutlery, refrigerator, iron and steamer, air conditioner, fan, air purifier, wall and bedside clocks, desk lamps, an automatic night light in the bathroom, hair dryer, vanity table with lighting, and even a full working space with a computer and printer. There were two TVs — one facing the sofa and another by the bed. It also had a bathtub, not just a shower cabin, which is a nice bonus. And that’s just part of the list! The location is excellent — just a 10-minute walk to the main attractions. Our windows faced Minto Park, so street noise wasn’t an issue, and the view was lovely. Breakfast was good, with a wide selection of products to suit almost any taste.

The room had poor sound insulation. We could hear both people in the hallway and noise from neighboring rooms. While the variety of equipment was impressive, most items were rather old and basic. However, everything worked fine, and that’s what really matters. The biggest disappointment was the refrigerator — it was spacious but very noisy at night and may disturb guests’ sleep. Also, I should mention that although our room faced the quiet side, I assume that rooms facing the opposite side of the building might experience street noise, as there is a large sports bar located there. Breakfast had a wide selection, but most products were store-bought rather than freshly prepared. Still, given that this isn’t a five-star hotel, I wouldn’t consider this a serious drawback.

I did not expect this level of quality for the price I paid. The suite was enormous with a large balcony overlooking Elgin st. There were charger ports on most accessible outlets. Everything in the kitchen was fully functional, everything needed was in the cupboards). They went above and beyond where useful equipment is concerned: Several floor fans in the closet, electronic makeup mirror in the washrtoom, etc. The AC was properly sized for the suite (maybe even too strong). Everything seems to have been refreshed or renovated recently. The staff was courteous and competent. The location was simply perfect. Only a ten minute walk from Parliament Hill and more importantly, from my event's venue (Rogers Centre). I will book it again without hesitation the next time I travel to Ottawa for business.

No complaints whatsoever.

Staff was incredibly kind at all times. The appartment was really big and comfortable. The size of the bathroom was large enough to put all things I need. There was a nice terrace. The kitchen has coffee maker and microwave oven. The reward system to promote not to clean the room all days is appealing. You also have the option to have breakfast. You can eat some fruit and dairy products, muffins and bread, cereals and commercial juicies. There is also a small bag with a bottle of water and a few snacks to take away. The area has many restaurants and shops, so it is plenty of people until late

It is not a big deal but I do not understand why the bathtube has curtains (very clean) instead of shower with screen. I suggest to use quilt insteas of nordic duvet. In summer it is too hot for it. You cannot regulate the temperature. The air conditioning is too noisy to sleep with it on. The bed is not specially confortable but this is my personal opinion.

The staff are absolutely amazing. So kind, so helpful - no matter what you ask, theyre happy to help. Luggage scales? No problem. Advice on where to shop? Easy. I cannot express enough how grateful I am for how kind, professional and welcoming they were. The location is just awesome. Bars, restos, shops, etc - within walking distance to parliament and parks, easy transport options. You can't get better than this. The breakfast was great, Im gluten intolerant, so often there is nothing for me to eat in hotels - here i had fruits, eggs, bacon, sausages, yoghurt, cereals - it was almost hard to decide! Having this great breakfast before work helped me so much. The rooms are HUGE. I loved having so much space! Everything was spotlessly clean, with an iron, ironing board, a close up mirror, good coffee machine - its all these small attention to details that made it a fantastic place to stay. This is my second time here, but im sure it wont be my last. Once you find a good hotel - you stick with it!

Lack of curtains (only blinds) makes you feel a bit exposed if youre on the second floor (if you open blinds, everyone can see into your room). The bed is pretty soft (so you kind of fold into it), which wasn't to my liking, however its really a minor thing, everything else made up for it.

Thanks Bijish ( night shift) and Laura in (day shift)… both are professional, helpful, with great service , smiling, and they provide you with all information you may need. Location is great… walking to a lot of restaurants, bars, stores… 10 minutes walk to the canal, city hall, parliament, and river. Room is spacious, clean. The kitchenette has almost everything. This hotel has a professional staff in all departments ( the guy in breakfast restaurant is helpful, never stops working and helping.

The most negative thing is the breakfast, poor , monotonous, same every morning for 4 days. Personally I don’t like the carpet in the rooms, specially if it’s so old. The furniture is outdated, the colours are dark. No in-room safe locker.