First, I got an upgrade to an executive suite and that was a very welcome gesture. As soon as I checked into the executive room, I immediately knew I wanted to extend my stay at the hotel, which I did for an additional 3 nights. And I still stayed in the executive suite for those additional nights. The hotel is located in the heart of downtown Ottawa making it easy to walk around and navigate the historical and memorial sites with much ease. Indeed, there is value for money. Staff are extremely friendly and supportive. My TV was fixed in a split second after I reported. Free laundry facilities are an additional gesture that make life extremely easy for travelers. Washing detergent is also provided. Breakfast has a thousand options and appropriate for all ages and meets dietary needs for everyone. Kudos to that. Thank you to The Business Inn.

I liked everything and I’ll come back with my family.

We love this place especially because of the staff. They are so nice and accommodating. My husband is a pianist and has concerts once a month regularly. 3 in one weekend. So we stay there regularly. The location, the breakfast. All amazing , but mostly the staff.

This time the bed was not comfortable and the room was tight. I am handicap so with the wheelchair, or a walker this room on the friend floor was not good. The best was on the third floor, next to the elevator, (across the breakfast room). Parking 27 was amazing. Also I didn’t like the vacuum cleaner hanging in the middle of the room.

We booked a queen studio and it was so perfect will all the basic amenities included. The best part was balcony which really give me very lively feel. And also a great location for tourists. Too many food place are just on 2-3 min walk and also parliament hill is even on walking distance. Parking facilities was also provided for $20 per night . And also great breakfast service was included. All in all it's a great place to stay in Ottawa for a leisure trip.

There's nothing for shopping around it and also if you are a nature beloved person this will not help at all.

The queen suite was spacious and comfortable. I was amazed that there was a computer in the room available for personal/business use - what a plus! There is a full kitchen with stove and fridge - all the necessities if you want to cook your own meals. The location is central to all amenities and within walking distance to great restaurants. The bed was very comfortable, the complimentary breakfast had a wide variety of choices for all. The front desk, breakfast and hospitality staff were super attentive, welcoming and friendly. The main entrance was being renovated so know that this property cares to improve the look, feel and comfort of the guests. Thank you for providing a fabulous place to stay away from home.

Not a thing!

The staff were incredibly friendly and allowed us to check in early which was a huge convenience as we had moved hotel. The breakfast was great with a good selection of hot and cold food. The gym and laundry facilities were also very good as I used them both on my one night stay. Also the room and its amenities were faultless for me. Parking facilities and close to the city centre made this a 10/10 stay.

Nothing at all I would highly recommend

I was pleasantly surprised by the price-to-quality ratio at this hotel. Although it was a budget trip, we received much more than we expected. Compared to hotels in Montreal and Toronto, where we paid significantly more for much lower quality, this stay was a great value. The room was fully equipped for any situation: a stove with an oven, microwave, kettle, coffee machine, a complete set of dishes and cutlery, refrigerator, iron and steamer, air conditioner, fan, air purifier, wall and bedside clocks, desk lamps, an automatic night light in the bathroom, hair dryer, vanity table with lighting, and even a full working space with a computer and printer. There were two TVs — one facing the sofa and another by the bed. It also had a bathtub, not just a shower cabin, which is a nice bonus. And that’s just part of the list! The location is excellent — just a 10-minute walk to the main attractions. Our windows faced Minto Park, so street noise wasn’t an issue, and the view was lovely. Breakfast was good, with a wide selection of products to suit almost any taste.

The room had poor sound insulation. We could hear both people in the hallway and noise from neighboring rooms. While the variety of equipment was impressive, most items were rather old and basic. However, everything worked fine, and that’s what really matters. The biggest disappointment was the refrigerator — it was spacious but very noisy at night and may disturb guests’ sleep. Also, I should mention that although our room faced the quiet side, I assume that rooms facing the opposite side of the building might experience street noise, as there is a large sports bar located there. Breakfast had a wide selection, but most products were store-bought rather than freshly prepared. Still, given that this isn’t a five-star hotel, I wouldn’t consider this a serious drawback.

Staff were super friendly We were upgraded upon arrival which was great. Instead of a studio suite we had a 2 bedroom suite which was so useful as I'd been doubting myself booking that for the 4 of us (2 parents and 2 17 year olds) Great and really quick communication with reception prior to arrival. We checked if we could leave our luggage in an hour in advance and they replied within minutes, when leaving the luggage off an hour before check-in they said they could check us in early - and then upgraded!! Allowed us to keep luggage in reception after check out, till our train at 6pm. Spotlessly clean suite Comfy beds and sofa bed Lots of necessities such as Dove bodywash/lotion/shampoo/conditioner. Central location, we were able to walk everywhere whilst in Ottawa (except for Gatineau Park) You were also given the option to optout of daily housekeeping and would have $10 back a day for this. Plentiful breakfast that you could take back to the room if you wished.

I feel bad saying anything as the staff really went above and beyond and so lovely. My only negative was the breakfast situation. It was super busy and everything was geared towards ease of the guests in take away portions, but it meant that there was a lot of package wastage and some guests didn't clear away their things, but that is more a reflection on the guests. The guy who worked in the breakfast room worked tirelessly to keep everything topped up and with fresh food.

Awesome breakfast with good food and grab-and-go options, and lots of small details around the large suite to make our stay more comfortable, like mini Dove soap, shampoo, lotion and body wash, white nose machine for a better sleep, well equipped kitchen, fan/air purifier, etc. Also it's in a very convenient location, about 15 minutes of walk to Parliament and close to Dollarama, McDonald's and Pizza Pizza. One last point is even though the parking is 25 dollars per day, they offer a designated fast charging station for electric cars.

Some floors have a weird smell in the hallway (like the 12th), but inside the suite it's not noticeable at all. The elevators are small and can get crowded/with long waiting time at breakfast and check out times.

Super comfortable and clean apartment-style hotel. Staff were all very lovely and helpful. Bed and pillows were fabulous! The balcony was a lovely addition. Perfect location! Would definitely stay here again!

Breakfast is mediocre at best, like most complimentary breakfast at hotels. But the breakfast room is quite small and veryyy busy. The 2 elevators are small and can get quite busy and requires patience when waiting for its arrival. We were on the 8th floor, so waited a fair amount, used the stairs to go down whenever we weren’t carrying a bunch of stuff. Parking was an added cost we didn’t expect. BUT they do offer a $10 credit for each day you don’t need some to clean the room, so that almost paid for the parking. And it is good parking lot, with assigned spots, in downtown Ottawa, so worth the price.

I stayed here for 3 nights location was great, 15minutes walk to the centre or you can take the nearby buses. Line 1 subway Uottawa is a 10minutes walk away. Lots of shops, pubs, and food options nearby. Farm boy supermarket was 500metres away and they have a great selection of freshly prepared food. My room was large, huge bed, it had everything I needed and more, a fully equipped kitchen, fridge, PC, printer and a balcony and lots of storage space. Ice machine was handy to make a cold drink as it was very hot when I was there. They give you $10 back per day if you dont want your room cleaned. Breakfast was ok

breakfast serving room got a bit crowded even at 7.10am.