First, I got an upgrade to an executive suite and that was a very welcome gesture. As soon as I checked into the executive room, I immediately knew I wanted to extend my stay at the hotel, which I did for an additional 3 nights. And I still stayed in the executive suite for those additional nights. The hotel is located in the heart of downtown Ottawa making it easy to walk around and navigate the historical and memorial sites with much ease. Indeed, there is value for money. Staff are extremely friendly and supportive. My TV was fixed in a split second after I reported. Free laundry facilities are an additional gesture that make life extremely easy for travelers. Washing detergent is also provided. Breakfast has a thousand options and appropriate for all ages and meets dietary needs for everyone. Kudos to that. Thank you to The Business Inn.

I liked everything and I’ll come back with my family.

We love this place especially because of the staff. They are so nice and accommodating. My husband is a pianist and has concerts once a month regularly. 3 in one weekend. So we stay there regularly. The location, the breakfast. All amazing , but mostly the staff.

This time the bed was not comfortable and the room was tight. I am handicap so with the wheelchair, or a walker this room on the friend floor was not good. The best was on the third floor, next to the elevator, (across the breakfast room). Parking 27 was amazing. Also I didn’t like the vacuum cleaner hanging in the middle of the room.

We booked a queen studio and it was so perfect will all the basic amenities included. The best part was balcony which really give me very lively feel. And also a great location for tourists. Too many food place are just on 2-3 min walk and also parliament hill is even on walking distance. Parking facilities was also provided for $20 per night . And also great breakfast service was included. All in all it's a great place to stay in Ottawa for a leisure trip.

There's nothing for shopping around it and also if you are a nature beloved person this will not help at all.

The queen suite was spacious and comfortable. I was amazed that there was a computer in the room available for personal/business use - what a plus! There is a full kitchen with stove and fridge - all the necessities if you want to cook your own meals. The location is central to all amenities and within walking distance to great restaurants. The bed was very comfortable, the complimentary breakfast had a wide variety of choices for all. The front desk, breakfast and hospitality staff were super attentive, welcoming and friendly. The main entrance was being renovated so know that this property cares to improve the look, feel and comfort of the guests. Thank you for providing a fabulous place to stay away from home.

Not a thing!

The staff were incredibly friendly and allowed us to check in early which was a huge convenience as we had moved hotel. The breakfast was great with a good selection of hot and cold food. The gym and laundry facilities were also very good as I used them both on my one night stay. Also the room and its amenities were faultless for me. Parking facilities and close to the city centre made this a 10/10 stay.

Nothing at all I would highly recommend

The hotel is great. Good location and can walk easily to most of the many Ottawa attractions. There are many restaurants on Elgin just outside the door ..tough choices as they all are good from what we tried. Our room ,( and the friends we were travelling with,) was a full apartment and well stocked. Nice option to forego housekeeping for a credit, and have access to a linen cart. The breakfast was amazing with good selection and could pick up a prepackaged snack bag for the day. Total bonus was free laundry ( with soap and bounce sheets,). Staff were accommodating and helpful. We had to call to get our TV set up ..and maintenance was up in 5 minutes. Totally recommend this family owned hotel.

Nothing

The location was perfect! I was surprising my daughter, who was playing her first show at "Live on Elgin" and I was only 2 blocks away. There was also a plethora of stores and restaurants, within walking distance. The staff were friendly and helpful. I expected a basic room, but was given a suite that exceeded my expectations. The unit was, also, extremely clean and comfortable, as well as very well equipped. The amenities we're also good. The provided breakfast was fairly good and there was access to free laundry. It was a home away from home and so much better. I would, if in similar circumstances, stay there again.

No pool or spa, but, I didn't have time for them anyway.

Loved the proximity to all main attractions. Loved the elaborate breakfast options they had. The person who arranges breakfast in the morning is a very sweet person. Loved the facilities they provided in the room. You have everything that is required for a short stay. We had stayed in this property before and it had always been a wonderful experience.

The room that was allocated was on the Ground floor. There were couple of challenges with that room 1. The room was very cold. The heater was not working properly and someone had to come and fix it 2. The ground floor area when you approach the room is super cold 3. Reaching the room from lobby is a very tricky approach. From ground floor we have to go to 3rd floor, then walk around to other side and take another lift to go to ground floor again and then walk to the room This issue is only with the rooms on ground floor

The room for us (2 seniors and 1 adult) was more than we needed, very spacious, a corner unit. We'd have booked a smaller room at a lower price, but that was the suite available when we made our reservation. Breakfast was plentiful, average quality. The hotel's location is OK for us, as we had our own car, drove in from Toronto. We like it that you get $10 back per day if you don't need housekeeping service.

Outside the hotel along Elgin Street, you see homeless people loitering, even during daytime. At night inside the room we could hear noises from the street, not constant though. Onsite indoor parking was awkard, maybe the outdoor choice would have been better.

I love the size of the superior apartment. I love that you can choose whether to have the room cleaned for the day, cancel your parking when it is not required, and get reimbursed if it is not used. Having the option of self-serve pickup of clean towels and sheets is amazing. Having parking at the site is excellent. Having a chance to have breakfast is a bonus for people without allergies. Extremely friendly front staff, very responsive. Laundry at the site is a big bonus.

It's a bit outdated furniture (but still incredibly comfortable). The rooms' carpets were smelly (due to their age), especially during the hot summer we had just had. Carpets were also a big negative for my asthma. They should be removed. The kitchen facility doesn't carry anything for people with allergies. I am celiac and lactose intolerant, and I couldn't have breakfast (except if you consider having apples and oranges for breakfast) at all. Considering the level of allergies among the general population, it would be worth exploring that area and improving breakfast options.