I've stayed at this hotel multiple times while travelling in and out of Colombia. This time with my toddler. We were upgraded to the Prime hotel which was a nice surprise and it was a really lovely space for my and my son. We were only there one night but the hotel is clean and modern with nice facilities. The breakfast was ample and varied. The bed was large and comfortable and my son slept really well. The transfer was easy although I went to the old waiting spot which meant we got soaked in the rain which was totally my own fault, but a reminder to double check the pick up information. The new pick up spot is much better as it's downstairs and sheltered.

The wait time for the transfer isn't as frequent as before and ended up waiting a long time for pick up with my toddler which was a challenge but the staff were still really nice and helpful and kept me informed.

The hotel was unexpectedly great. The staff was helpful. The restaurant was very good, and the service was outstanding. The breakfast was great, especially for the "included" type, with a wide variety of options and fresh ingredients. I must highlight the exceptional service of the shuttle and airport staff, particularly Mr. Moreno, the bus driver. His dedication was truly commendable. When my mother needed a wheelchair and the airport was unable to provide one immediately, he chose to wait until a coworker, another Habitel Select employee, arrived with a wheelchair. This act of kindness allowed him to leave with all the new guests who had arrived at the airport and were on their way to the hotel. Mr. Moreno's coworker deserves another special mention. This woman (and I apologize for not remembering her name) not only went to a place in the airport to secure the wheelchair that the airline was supposed to provide, but when we were at the airline counter, we learned that to get their wheelchair service, we needed to return the first chair. This woman took the first chair back, brought my mother's passport, which she had to leave as collateral, and brought it back to us so we did not have to wheel my mom through the airport. You don't see this level of service often. Habitel, your staff training is truly exceptional. It's clear that your team is well-prepared to handle any situation with grace and professionalism. Congratulations on this achievement.

The only thing, I requested a blow dryer that I never saw

Excellent Stay at Habitel Bogotá International Airport I recently had the pleasure of staying at Habitel Bogotá International Airport, and I must say, it exceeded all my expectations. From the moment I arrived, the staff's professionalism and warm hospitality made me feel welcome and well-cared for. Convenience and Location The hotel's proximity to El Dorado International Airport is unbeatable, making it the perfect choice for travelers. The complimentary shuttle service is efficient and reliable, adding an extra layer of convenience to the experience. Exceptional Accommodations The rooms are modern, spacious, and impeccably clean. The bed was incredibly comfortable, and the amenities provided were thoughtful and of high quality. Despite being close to the airport, the soundproofing is excellent, ensuring a peaceful night's rest. Outstanding Facilities The hotel boasts impressive facilities, including a beautifully designed common area. The dining experience was a highlight – the restaurant serves a diverse menu with exquisite flavors and fresh ingredients. Unparalleled Service What truly sets Habitel apart is its staff. Everyone I encountered, from the front desk to housekeeping, was attentive, courteous, and eager to assist. Their commitment to guest satisfaction is evident in every interaction. In summary, Habitel Bogotá International Airport combines luxury, comfort, and convenience seamlessly. I highly recommend it to anyone traveling through Bogotá, whether for a quick layover or an extended stay. I will definitely return on my next trip! Thank you, Habitel, for an exceptional experience.

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It is very close to the airport, has a shuttle service every half hour. Good breakfast options. Comfortable beds They can keep your luggage after your check out so you can tour around the city before you flight. Remember that traffic makes you take 45-60 mins to travel from Zona T to the Airport

I rented two rooms, for the 2 there was a window in each room imposible to close, so all the cold breeze and plane noises entered during the night. Also for one of the rooms, the bathroom was stinking of cigarette smoke. Since we arrived to late we didn't request to be moved to another room. But it kinda makes you wonder if the bathroom was cleaned in the first place.

General feel of hotel. Shuttle bus and proximity to airport. Good breakfast.

I could not find where to take the shuttle bus when I flew in late at night from Cartagena. I exited at the doorway i was told to exit from by the hotel, but I saw no sign of the shuttle bus. I realise it only runs every 30 mins, so as it was after 12 midnight, I felt it necessary to take a taxi for safety. I told the taxi driver the name of my hotel, but as there were 2 Habitel hotels side by side, he didn't know which one was the right one. I ended up checking into the other hotel and then being directed to the right one. Once there all was good. There was water to drink and a v comfortable room. Lots of hot water and bed comfy. I had no time to test the gym or spa, but it is clear there are lots of facilities for guests.

The facilities are great. Free shuttle to and from the airport every 30 min. Coffee shop with great coffee in the lobby, breakfast was great. The room was very spacious, clean and comfortable. The bathroom was spacious. The location is perfect, just 10 minutes from the airport. Most of the staff is kind and helpful.

A member of the staff (a waiter) was quite rude to us during dinner and then breakfast the next day. Unlike the Habitel Prime, there's no staff to help you with the luggage.

The Habitel airport hotel was convenient. It’s located just outside the airport, and just a few minutes’ walk to the Transmilenio and bus “CIAC” stop. There was great coffee in the lobby. The room was large and comfortable, although it was a bit faded. The shower was A+. We had to leave at 5am, so we missed breakfast – so they made us a bagged breakfast with sandwiches, fruit, and juice.

Check-in was painful. When we arrived in the morning, we provided all the needed check-in information. Later, when we returned to the hotel to get a room assignment, we had to repeat the same process all over again – but this time it took 25 minutes, reminding us of the sloth scene in Zootopia. Check out was also painfully slow. And the room could have used a more thorough cleaning, although it was acceptable.

I was in a 17-hour connection flight so I just needed a bed to sleep in and to take a shower. It was a good place to do both.

I warned the hotel I would have a very late check in. When I arrived there was an extra bed in my room, so it was very cramped, there were towels missing in the bathroom and while I was sleeping house keeping opened my door and apologized because she said the hotel told her the room was empty. She handed my the missing towels and apologized again.

I like the hospitality of everyone in the hotel and the room was in perfect condition, the hotel is really near to the airport and there's a shuttle bus service with two persons welcome you outside the airport, I recommend the hotel specifically if you are arriving late night

I have to call few times the room service with out answer however it was kind of busy hours and once they answer the service they provided meet my expectations

The staff/service, design and breakfast were amazing. It's so close to the airport, so very practical for layovers. The airport shuttle worked well.

They were doing some bigger construction work. While I didn't hear too much noise, the part of the hotel that our room was in looked very unfinished from outside. Inside, while everything was beautifully designed and clean, there were a few little things, where you could see that things were "unfonished". Not too bad at all! But something you notice.