The staff were very welcoming and super helpful - could not have been better guides to get us on our way to Montserrat and around Bogotá. The location is ideal and it was great to have the spa facilities - pool not included, but all the steam rooms and sauna are. John was really helpful when we left as we only had one night in Bogotá and a very early flight the following morning. As ever, room was clean and well equipped with fun decor, good linen and comfy twin beds. WiFi and all the usual facilities you get with Viagero Hostels - cannot recommend highly enough.

The room is slightly odd with the glass bathroom. The fridge did not close. The room also became very stuffy but this was quickly fixed by visiting reception who turned on the AC.

Absolutely Amazing Stay at Viajero Bogotá! I had an incredible experience at Viajero Hostel in Bogotá! From the moment I arrived, I felt welcomed and at home. Sari at the front desk was exceptionally kind, helpful, and always had a warm smile. She made check-in smooth and gave great recommendations for exploring the city. One of the highlights of my stay was the Montserrat Tour with Sara and Matti. They were absolutely fantastic guides—knowledgeable, fun, and full of energy! They made the hike up Monserrate not only informative but also incredibly enjoyable. Their passion for Bogotá’s history and culture was contagious, and they went above and beyond to ensure everyone had an unforgettable experience. The hostel itself has a great atmosphere, with a vibrant social scene, clean facilities, and super comfortable beds. Whether you're looking to meet fellow travelers or just relax, this is the perfect place to stay. I can’t recommend Viajero Bogotá enough! If you’re coming to Bogotá, this is THE place to stay. Thank you to Sari, Sara, Matti, and the whole team for making my trip so special!

Nothing

Amazing experience at Viajero Bogotá! My stay at Viajero Bogotá was an amazing surprise, especially thanks to John’s outstanding hospitality. From the moment we arrived, he was professional, friendly, always smiling, and full of great advice to explore the city. A real game-changer that made our stay even better! The hostel itself is clean, well-maintained, and very well soundproofed, ensuring great comfort even in a lively atmosphere. Speaking of which, the evenings were full of energy, with a salsa lesson and a live concert—perfect for meeting people and having a great time! The rooms are beautiful, spacious, and spotless. Overall, a fantastic place to stay in Bogotá, and I highly recommend it—especially for the exceptional service from John!

Overall the staff was really friendly and helpful, special shoutout to John who is one of the friendliest receptionists I've ever met and did everything he could to make sure I could extend in the same room. And shoutout to Sebas who has been a great host in the social gatherings and became a good friend over my stay! :) I also love how comfortable the beds are! I also like the facilities in general.

In the 8-bed dorm I was staying, the bathroom and the shower had a weird setting: the bathroom didn't have a sink (but had a soap dispenser), the sink was in the shower, which meant that after going to the bathroom, you had to then go to the shower to wash your hands. The shower didn't have a fan. I suppose the bathroom and shower were in one space before and they separated into two, but the setting is not very convenient. Also, the receptionist at night isn't very friendly and seems like we are bothering him when we ask him questions.

The attention of the servers/bartenders with outstanding! We ate several times at hotel, Karen and Jay were super to our needs and our favorite bartenders/servers. The 2 people that are top notch at sauna was Celimo and Emilio, super attentive to whatever is needed in the spa area, Sarah and Laura are your gurls for all FUN! These 2 ladies are amazing, We got massages and Karol at the spa took great care of our chocolate massages!!! AMAZING!!!! Highly recommend!

We always request a single room and never stay in a shared room. We requested a change of rooms as one of the rooms had a musty odor and smaller than the one we previously stayed-in. They put us in a room that was bigger and no odor.

Our stay at Viajero Bogotá was amazing! We stayed in the dorm as well as a twin room. If you travel with someone I would recommend investing in the twin room. The dorms are perfectly fine, but the twin room really exceeds expectations! The spa is a really nice addition, especially in the rainy season. All of the staff but especially John & Mauro were so friendly and helpful. It was our first night in Colombia and they made us feel so welcome! There are tons of activities, we joined the wine & paint one. The host was the most lovely, inviting girl and, it was a great way to connect to other travelers. The location is good, Bogotá is massive so you won’t be able to do everything walking

The dorm is a bit noisy as the bathroom is inside the dorm.

Walking distance to Montserrate Funicular, la Candelaria and the cultural centre. As it’s close to the universities there’s private security on the streets so I felt fairly safe if I stuck to the main roads. Ubers cost next to nothing to get around. The room was big and comfortable, quiet at night and the staff were friendly and helpful. The lounge area was nice to hang out in and the food I had was good.

I had a private room and as there was no external window the air was a bit stuffy and damp, especially after using the shower.

I was lucky to have a double bed room with a view of the street. I liked the free spas and saunas.. which was perfect to revitalise after a long trip.. I really enjoyed my alcoholic beverage while cooling off also.. The help of the staff like Juanita and John for check ins, laundry, directions and knowledge of the city was very helpful. Also their patience, smiles and great communication in English really made things easy. Thanks to Vanessa I think her name was who came and introduced herself. I was sitting alone to invite me over to the table of other guests making me feel welcome was an important factor in travelling. From those interactions I ended up getting ideas from another guest who had been to my next destination..

I felt the service in terms of food was a little slow.. My expectations of food is really high working in 5 star type restaurants but that is expected if there aren't many staff available, so understandable. I don't believe there was air con in my room.. 202 I felt that I needed to open the window in order to let the room cool during the day hence letting the noise from the city street below.. bit it wasn't that bad.

Easy to find Access to the Sauna and Steam Bath (Which are some of the best that I have ever been to, and the server is a great guy who knows how to provide an excellent experience). Large building with multiple rooms. Separate restaurant and Lobby for those wanting parties, and quiet in the dorms for rest. The burgers of the restaurant are quite good. Spacious showers in many dormitories. It is close to some museums and a small shopping mall where you can get useful things. The wi-fi is decent. The hostel offers plenty of advice to explore the area, which can be quite useful to many. Good for networking Different entrainment options.

If you want to smoke, you have to go outside and do it in the middle of the throng, among which there is a plethora of beggars, which can turn unpleasant and even dangerous. The hostel should consider opening a rooftop. Except for two or three people, the staff (Lobby and restaurant) take my lowest rate. Lacking courteousness and care, being one of them (at the lobby) is quite a weird character and inspires discomfort. The living room feels like a second Sauna, they should consider installing an AC there. The lifts may need some maintenance and optimization.

Very comfortable hostel. Dorms with lockers, curtains and plugs by the beds. There was a small kitchen (microwave, sink and fridge), as well as a co-working room and lounge. Amazing spa (steam room and sauna) free to use as a guest - perfect to relax at the end of a long backpacking trip. Decent priced restaurant and nice common areas. Good location with food shops nearby and close to Monserrate. The staff were all extremely friendly and helpful, especially Juanita on reception who went out of her way to help resolve my booking problem, and the barman (sorry I don't know his name) who made us a special tea when I mentioned my boyfriend was feeling sick! I would definitely stay here again.