The room was very spacious and clean. The bathroom also had plenty of space and everything you need (shampoo, conditioner, soap, etc). The mini bar in the bedroom was convenient, after arriving late and not wanting to go out (i.e., for water). Having access to the main resort across the street was a bonus. It was literally a two minute walk, and you have access to the beach and pool.

It was a little loud in the evening (e.g., music playing outside). However, I am a light sleeper and using ear plugs helped during the night. I paid for a large water (which I drank), and at check-out they were insisting that I also opened up a small water (which was not the case). At the end, it wasn't about paying for it, but I had not touched it. It was settled eventually.

The personnel were very attentive. Breakfast was good. Security was very good. And the location is good, seeing how many attractions and noise were there on the "Malecon" walkway.

Some of the amenities in the room, were a bit old. Some blackbirds were very attentive for cleaning up the plates before you start eating or when you're done eating.

Given the time of the year that we visited (Dec to Jan) this place was best to stay for the value. It was clean compared to the other hotels, breakfast was included and the staff was friendly.

We didn't like the location. It was smelling a lot just as we walked two blocks from the hotel. The area near the hotel needs serious cleaning. It's just disgusting and unhygienic for family to be walking around in such areas.

Staff at the Blu Hotel were great. We really enjoyed our stay there. Using the amenities of the bigger Tamaca hotel is also a plus, especially when you travel with a baby

Tents at the beach are limited in number and hard to get if you do not reserve them at 7am. However, we noticed that for some of them were booked and never used throughout the day.

service and location.

breakfast at torre norte (Blu) was quite deficient. same scrambled eggs every day for 9 days. unnatural juice (like boxed ir canned sugary, fake coloring etc). nonexistent variety.

Very nice stay. Staff helped a lot about all the details. The room was clean and quiet at night. Breakfast was OK.

Very clean and very friendly staff

Very noisy during nights and the amenities were not a 4-stars level. It was a very very good 3-stars hotel

Staff, the facilities at the resort and breakfast

The price, with elevator.

Very nice hotel! Staff is very friendly, the rooms are nice, and the location is good. Beach and swimming pool is also very nice!

Drinks at the swimming pool are quite expensive

Everything

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