Great outdoor kitchen with plenty of cookware items. Social area was spacious and bright. Bunks were spacious and had curtains for privacy, which really made a difference to my comfort. The staff were helpful and kind. The location is fantastic, with all the local amenities nearby and a bus to Monteverde Cloud Forest round the corner. Bakeries, supermarkets, ATM, tourist info, taxi rank, gift shops... this was a great location.

Awesome, I was afraid at the time of booking but when I reached the place and settled down in my room, I felt comfortable. The host (I saw 3 different hosts) was very nice and helped answer all my questions patiently. Excellent location. The Open Kitchen that is run by the same owner (I think) was delicious. They made a cocktail for me that was not in the menu and I loved it. They were able to accommodate my dinner request quickly as I had an upcoming night tour in 20 minutes. Definitely recommend for solo/group of friends. This place checked all my boxes. Glad I chose it. Thanks to Booking.com for recommending this place during my selection process.

Wifi signal was weak in my room. Parking is available for only 5 cars.

I really enjoyed my stay here! The social area was a great place to relax and meet people. My bed in the dorm was very spacious and comfortable, with two pillows and a blanket. The hostel has a really nice vibe overall, and I appreciated how clean the kitchen was. The location is also very central, making it easy to explore the area. Would definitely stay again!

The only downside wasn’t the hostel’s fault - during my three-night stay, there were loud parties in the neighborhood every night until around 2 AM. Even with earplugs, it was hard to sleep. So if you’re sensitive to noise, this might be something to consider. There could also be more hanging for wet clothes and towels

We stayed in Room 5, which was a spacious and private option perfect for a couple. The location of the hostel is ideal, with all tours picking up right from the driveway. The staff were incredibly helpful in organizing tours and transportation to each activity, and the prices were the same as booking independently. The free Friday yoga session hosted by the hostel is a fantastic way to unwind in the afternoon. The chill-out area is also very comfortable, providing a great spot for reading and planning your next adventure. Complimentary coffee was also great!

A guest left the door unlocked and animals got in and ate our food.

The host was impeccable. I was surprised she knew my name the day after check-in. We did not interact in between and this made me feel really welcome. She even helped us out when our shuttle was cancelled last minute by calling several companies. The provided coffee was lovely and the friday yoga looked good. The communal area felt like a beach house and the slight breeze just made it even better. There was plenty of space in the dorm and next to your bed to keep your things. Beds were comfortable. Lockers were provided (bring your lock) and could easily store a backpack you bring on the plane. If you get cold during the night be sure to grab an extra blanket. It can get cold in Monteverde during the night.

The ladder of the dorm beds could be better. The only thing that was sturdy enough was the pole in front of you but this was not clear to everyone. I too fell down after grabbing a curtain rail by accident.

This place had a really nice vibe. I particularly liked the covered outdoor seating area, which was great as it was a bit rainy (but still warm) when I was there. The place is spotlessly clean and the staff are incredibly helpful and kind, booking me on trips and a shuttle to my next destination. I had a private room and bathroom which were fine - a little dated and dimly lit but very good value. I'd definitely recommend staying here! And would also recommend the Cataratas el Tigre hike organised through the reception - highlight of my trip so far!

The staff - Johann really made a great impression during my stay. He is quick, kind and resourceful. He truly enjoys his work, and it really shows with the interaction he made with his guests. Another lady staff i observed was not as eager to help, she'll assist but will not do more unless prompted. The affiliated restaurants of this place are a must try. Although the room is quite small but functional and the shared space has a great ambiance. Highly recommended solely based on Johann, the shared space and the restaurants.

great value, super friendly and helpful staff, beautiful facilities with a kitchen/patio/everything you need, there were three parking spaces out front, and it was in the center of Santa Elena with restaurants and everything you need in very close walking distance

There was a strong chemical smell coming from the bathroom/pipes? I kept the bathroom door closed. Not the best sound insulation either, so earplugs came in handy. It wasn't the most social hostel, but everyone around was generally friendly!

Everything! First and foremost you can’t beat the convenience of the location. Attached to the property is a Mediterranean Cafe with excellent food and below it is a Sushi Bar. Because Monteverde’s weather is sporadic at best in the rainy season, I can’t overstate the convenience of having good food and reasonably priced drinks right next door. The trees between the properties made it so I barely got wet no matter how hard it rained. My interactions with every staff member from the cleaning crew of the property to the bartender at the Sushi bar were perfect examples of service and courtesy. That being said, Tatiana, whom I had the most exposure to at Outbox Inn was exceptionally accommodating and delightful. My first day I had a lot of questions and despite the fact Tatiana was dealing with forty other things she bent over backwards to make sure all my needs were met, and never with frustration or attitude. While Tatiana wasn’t available I had the pleasure of dealing with John. John was also remarkably friendly and saw to it that my every request was met. Another extremely convenient factor was their ability to schedule all my transportation and excisions for me, and often at lower prices than other agents around town. I strongly recommend Outbox Inn! I will certainly be staying there on my next trip to Monteverde.

Great location and very nice common area (kitchen and lounge room).

Rooms are tiny so it’s not very comfy for two people. Our window was facing a wall and a construction site with people walking right past our room - it took away the sense of privacy. Also there was a really weird smell coming from the toilet (wacky plumbing I guess) and the room often smelled of smoke (coming from neighbouring facilities). There was also this random alarm noise happening every few hours. It was especially annoying as there is no extra ventilation in the room so the windows had to stay open 24/7.