We stayed at this hotel for one night at the beginning and end of our trip to Costa Rica, and it was a great choice. Conveniently located just a 10-minute drive from Juan Santamaría International Airport, the hotel offers a reliable and complimentary airport shuttle service. There's also a supermarket right across the street - perfect for grabbing snacks or essentials before heading out for the day. The breakfast selection was great, with options ranging from traditional Costa Rican gallo pinto to continental choices and fresh fruit daily. The on-site Italian restaurant was also really good with a pleasant ambience. Our room was clean, air-conditioned, and comfortable, and the staff were friendly and always happy to help. Overall, a very pleasant and convenient stay that we’d happily recommend!

No issues to mention

Breakfast was included and was outstanding. A plate of fresh fruit, juice, coffee or tea and a choice of omlette, pancakes or traditional breakfast served in a lovely outdoor setting. The pool setting was also nice. The pool was good. Staff were friendly.

The whole place was a little bit run down, and doors were loud at night (not great soundproofing) but very reasonable for the price. We were told to WhatsApp the hotel for the free airport shuttle on arrival, but they didn't ever get back to us, so we ended up taking a taxi, then had to wait to check in because the front desk staff had gone to the airport for another guest. It was late (past midnight). Our parents arrived earlier in the evening and had no problems with getting the shuttle.

Clean and comfortable :) The included breakfast was delicious and I really appreciated the airport shuttle. They helped me arrange activities while here and staff was extremely kind and helpful! I would definitely stay here again.

My friend and I arrived on 2 different flights… I had already checked in and arranged for the shuttle to pick her up later. When she arrived and messaged them as we were instructed to do, they did not respond. I had to go into reception and ask them to go get her… they did, but she was waiting at the airport for a long time after an exhausting day of travel. I think was a miscommunication between the day and night staff.

We booked this hotel because it was near the airport and, when we were there, we found out that they had free shuttle services to the airport which we found fantastic. We used the service and it really made our life easier as I had to be at the airport at 5 am; the driver was very friendly and punctual, and they even gave me breakfast to take as I could not have breakfast at the hotel.

When we gave our rented car back we were told that one of the hotel's van would pick us up at the car rental's office, however, there was a problem and we had to wait for an hour at the sun and on a remote lonely place while we received unclear messages stating that a taxi would arrive at some point (and never arrived). In the end, as time went by and the messages were unclear, we decided to catch a taxi that gladly went by and went to the hotel, but we spent the afternoon at the car rental office instead of enjoying the pool or doing something more relaxing.

Straight forward transfer to the airport at 4am (the minibus leaves every hour throughout the day). The hotel restaurant food was tasty and had good prices. There's a very convenient large supermarket across the road.

The room decor isnt very cosy (plain and dark) and the pool was small and cold. Only stay here for before or after a flight- there's nothing to do in the area. Unfortunately couldn't have the included breakfast as our flight was very early. Would have been great to have a simple packed breakfast as an alternative airport option.

This was our third stay. We love the restaurant connected to the hotel and the 24 hour airport shuttle service is reliable and friendly. The food and atmosphere t the restaurant is so much better than at chain hotels. This time we stayed in one of the superior rooms and it was definitely worth the extra money. A down side is the barking dogs in the neighborhood. This is the second time that has been an issue. The hotel itself is quiet and peaceful but the dogs bark right through the night. Not uncommon for Costa Rica but annoying regardless.

Location from the airport was exceptional (20 mins. in San Jose traffic) and hotel was directly across from a Super Market. Staff was exceptional. The mattresses in the rooms were new & perfect, no lumps. The restaurant that is part of the La Riviera was exceptional, all the food was delicious and the free excellent breakfast was just icing on the cake. The hotel has a large hydroponic garden where they harvest all the lettuces from. Salads are wonderful. Our family would definitely stay again.

Sometimes there were barking dogs nearby.

Very well laid out, small hotel. Friendly reception (mostly they spoke good English but not all staff did) Well shaded room patio and pool areas from both sun and breeze Large comfortable room, air-con, shower etc. Restaurant/bar area is very high quality/upmarket - really excellent food Free shuttle bus to/from the airport. Normally 10 minutes each way, but it took 20-30 mins due to traffic. Normally goes on the hour, every hour, but it seems like it can cater for individual times when booked ahead. We were able to checkout at 12 noon, but stay in the public areas and use the restaurant until departing at 3pm

As with many Costa Rican hotels, the breakfast is from a limited choice of set dishes, but all were excellent

The free breakfast was terrific, a fully cooked meal with multiple coffees, fresh juice and fruit. The rooms were a good size, clean and comfortable. AC splits in each room that were quiet and worked perfectly. Showers with soap and shampoo. A nice pool and ample indoor and outdoor common space for sitting. WiFi worked very well. I also had great communication with Esteban, who got back to me immediately about the shuttle service to and from the airport. They picked me up both times with very little waiting. The customer service was stellar.

The first night I was in a room that was had a neighbor with a dog that barked all night. I mentioned it to the staff and the next night I was moved to another room that was perfectly quiet. I was very impressed that they heard my complaint and immediately fixed the problem.

Beautiful property, nicely furnished/decorated, many common areas to congregate, lounge, and relax in. The on-site adjoining bar/restaurant/pastry shop was great! The staff speak both English and Spanish. For the included breakfast, there were 5 options to choose from like omelet, panini, and casado along with a fresh fruit plate, juice, and coffee. We also had dinner at the restaurant and the food was delicious. The pool was cool and refreshing, AC in the rooms nice and cold, and the location was perfect, with a supermarket across the street you can walk to, and a free shuttle to the airport just 15 minutes away that leaves on the hour every hour. They are also great about letting you hang out in the common areas until your shuttle departure after checking out and can hold your luggage behind the desk at reception.

The showerhead didn't have all the nozzles spraying, but the water was nice and hot. The prices at the restaurant seemed slightly expensive for San Jose, though the portions were decent. Check-out is at noon with no option for late check-out, however, my key stopped working at 11am, and I had to get it reprogrammed to get back in the room. No fridge in the room and coffee pods for the coffee maker cost extra (buy at reception). There are no pool towels in pool area, and the adjacent outdoor shower wasn't working.