I’m a returning customer and will go back again, everything is perfect about this place. Location, rooms, cleanliness, customer service (especially Anastasia Papacosta top rated customer service)

None

The staff were so friendly and accommodating, probably the best hotel staff I've ever come across. Cypriot people are genuinely lovely, not a bad word to say about anyone there. The indoor pool was a little murky and could do with more regular cleaning, very little chlorine, which was good regarding our eyes, but cleanliness was a little concering. I would definitely stay in the hotel again though as the suites were perfect for our family, and as we travelled over the Christmas holidays, it wasn't too packed so it was exactly the way we like our holidays. The outdoor pool isn't heated, which was a pity. Bus stops within 5 minutes walk at €2 per adult and €1 per child with many lovely restaurants along the way to Paphos city. Lots of day trips are available and reasonably priced, but be warned if going up the mountains to visit waterfalls, temperatures dropped to 10°c from 20°c so you'll need extra clothing. All in all, it was a fantastic family trip and a very safe area travelling with children.

Perfect location , nice swimming pools , nice Room Very nice & helpful Reception staff 🤗❤️ Thanks instead rude restaurants staff

the restaurant service staff is rude, completely unhelpful. If you find hair in the food, they say you can go and show it to the chef, if we'll just ask take it away. And not to go and explain. lacks tact. The strangest thing is that if you have half-board, you don't have any drinks, neither coffee, nor juice or water. You have to buy all inclusive, but if you don't stay at the hotel for a day and don't drink alcohol, what is all inclusive for you? This is the first case in the whole world. I have never seen breakfast without coffee or dinner without water glass. indoor pool always full with the same child or people, haven't chance to used. Sorry. . Lacking cleaning in bathroom

We got a better room, with a sea view, was nice balcony, silent

Very small indoor pool, breakfast not very delicious

I absolutely liked the location of the hotel because it is situated on a hill which gives you a great view other the sea (especially at sunset). Also, the variety and quality if food (breakfast and dinner) was very good. Thus, the staff was very helpful und there is a large parking lot. All in all, great value for money.

At one instance, there were no available tables in the dinner restaurant. The assistant manager told us in a very unfriendly way that we need to wait for 10 - 15 minutes till a table gets vacant. No smiling or apologies whatsoever. The room door didn't shut correctly. So the door occasionally shook in strong winds.

Liked everything . The food was delicious and the chef Christos went out his way to cater for our daughter who is celiac. Also the waiter staff were brilliant.

Nothing to dislike.

Though this is a big hotel we lived in a comfortable villa. It was a number of villas with several apartment in each. And that's fantastic! The food is great — you get energy for whole day swimming during the breakfast!) And the diner is even better — perfect food and good company of other guests with sunset view. The view! Is't incredible. And we are so greatful to the lady on reception — Alena! She is so helpful and gave us so many advices! Guys, really, we've felt ourselves like we came to visit old friends though it was our first time in the country. Thank you! And! Do not believe those who say there is no close beach. Is is! A small nice cosy Josi Bay with cleanest water and wonderful beach bar! Start there before going to famous Coral Bay. We did once — and came back to the great place just 5 minutes walk from the hotel. Dont mix it up with Potima Beach — it's not too safe for swimming as we've understood. But check it out to sit in the bar in the evening — the bar is nice)

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This hotel is absolutely amazing. I was worried about some reviews but it just goes to show there will always be nay sayers. This hotel is top class, the food is phenomenal and different every day. 2 outdoor pools, 1 indoor. The rooms are spotless and spacious. Staff is lovely. The all inclusive option is just fantastic. Everything is provided. We couldn't believe the experience we got for such a low price. The views are beautiful, close to beach and bars. The hotel also has a mini mart. We are sitting in the airport and we have already booked to come back next year with the kids.

We loved everything. It's an amazing hotel

Naturally, unassumingly kind staff. Nice promenade on the coast right in front of the hotel. A big plus is that the rooms have separate entrances, you don't feel the neighbors, very beautiful palm trees in the yard. The child-free pool is also definitely a plus. Although the hotel has a large capacity, it didn't feel crowded. The reception is responsive with both takeaway breakfast and help with planning excursions! There is a shop in the hotel with necessary goods. Right next to the hotel bus stop. Cute cats. Everything you need for a warm holiday in Cyprus - we were there in March, I recommend! Thank you

The staff was very nice and welcoming. Especially receptionists. Got some nice tips for our trip. The room was nice, big and clean. I was traveling with 2 other people but for some reason I was the only one that could smell a strong chemical smell from my side of the bed (smelled like the chemical in hair dye). Don't know where it came from. Maybe it was just some cleaning thing that was smelling stronger on my side on the floor or something. Matress and towels were also a bit outdated but we didn't mind. I did not complain about the smell as I just slept on the other side of the bed where I couldn't smell it but when I could it was quite strong. Location is not that great as it is a bit further away from the city but you could still find many restaurants and small grocery stores nearby. We went to places using Bolt app which worked nicely but the hotel also had option to call a taxi for you. There was also a bus stop nearby so if you want to save money that would be a good option too. Breakfast was good, basic. Selection was quite big so everyone could find something that they liked. During the night there was live music at the bar. Would definitely go again as we liked the staff and and hotel overall.