Luxury experience (stylish interior), spacious room (comfortable bed), big garage (low parking cost: 15€ for 24h, 2€ for additional hour), tasty breakfast (big variety of food), lobby with white piano (playing in the evening), helpful and always smiling stuff (gave some leaflets of must see city places and a city map), the hotel is celebrating 30years birthday so we got a wine bottle as a welcome gift - that was a big surprise for us. SPA in the highest 12th floor (we haven’t visited, but I get info: opening hours: 10AM - 10PM. Entry per person 400CZK/ 16€/ 120min.). To sum up - we would absolutely come back in this hotel if visiting once more Prague. 10/10.

This is not a minus, because they have a metro station just behind the hotel, but location of the hotel is not in the city centre. We decided to take this a little bit far hotel, but with a safe garage (only 15€/24h), instead of a hotels in the city centre with public parkings (around 25-30€/24h). It takes only 15min by metro (A line - green) to reach the main square of the city (hotel station “Želivskeho”, main square station: “Staromestska”. Metro ticket: 30kč/30min, 120kč/24h). We still think that this hotel is 10/10.

Hotel is located only 2min walk to bus stop, tram stop and a metro stop that takes you to the old town, the metro A also takes you to the airport bus. Whole trip from the airport to the hotel took around 40min and costs around 60 Czech coronas/€2.5/ £2 with a 90min ticket but would recommend to get a 24h or 72h ticket so you get use it while you visiting Prague. Beautiful entrance to the hotel and with an incredible breakfast in the morning best time for breakfast is around 8am. Our room had an incredible view. If you wish to eat in the restaurant downstairs would recommend to seat in the lobby area so you have a chance to listen to live music while eating a 3-course Michelin dinner for 899CZK/€36/£31 per person. If you can upgrade your room to executive room with access to the executive lounge we would really recommend doing this. It has fizzy drinks on draft such as Pepsi, 7up etc. they have red, white and sparkling wine as well as normal beer and non alcoholic beer. Other drinks include bottled sparkling water, bottled still water, orange juice, apple juice, tea and coffee. For food they also have small but delicious sandwiches, pastries and some desserts. It’s also great if your room doesn’t have a view as the lounge has an outdoor patio that is great to get evening shots of the city. Great to come back to the hotel during the afternoon for a snack and it’s included in the price of the executive rooms.

We asked for house keeping once and no one came to clean our room. The beds only have two pillows and no spares in the room. Some staff seem like they don’t wanna be there but let make it clear it’s not all the staff. Most hotel spas are included in the room price or at least with the executive rooms unfortunately here it cost 400CZK/€16/£14 per person for 2h. Sadly the hotel also doesn’t have a swimming pool which is a rarity for 4* hotels. Game rooms has pool table but it costs 250CZK/€10/£8.5 for an hour and 1000CZK/€40/£35 deposit.

Lovely hotel, very nice receptionist. Comfortable rooms, really good choices of food in the breakfast room , easy transport to the center (underground). We got a room 1h before checking in and we stayed a bit longer too ( very helpful for us)

1)Cleaning the room wasn’t good. For our 10 days stay only once bed has been changed ( after me calling reception). Even though we daily put a card on the door “ please tidy up room “ we didn’t get service and on the day when they did only bin was empty and towel changed ( bed wasn’t touched) 2) toilet was cracked, bin lid doesn't work, quite a big hole in duvet cover, water in bathtub goes down very very slow

Really good hotel , it is about 10 minutes by metro from centre of old town (the metro stops that take you to centre are Mustek or Museum metro stop ) . the metro station is EXACTLY next to hotel, as well as bus and tram stops. (really easy to use transportation) And can't NEVER forget breakfast, excellent excellent 👌 great great breakfast. from 6:30 until 11 !!! ( try the croissants !!!) Also clean of course I really recommend 👌

really liked everything , I would of liked a small breakfast box since we left 6:30 ,and my 11 year old wanted a croissant, but maybe I should of informed earlier

Incredible breakfast! Plenty of gluten free options, and many types of bread available (Ctech Bread is delicious!). There is also hot food and someone making fresh crepes! The hotel is very nice and clean. Warm. Great recommendations on what to do in town and how to move around by Alberto!

The location of this hotel is good. It was easy for us to commute on the metro to the major attraction area for our sightseeing. We had a complimentary bottle of wine on our arrival. The room cleaning service was very good. Our room was cleaned every day with bottles of water as complimentary. The breakfast options were good. The food served at the restaurant tasted great with good value for money. Thank you to the front desk staff, Patrik, who was very helpful when we were struggling to book for a particular activity. He sorted everything out for us over the phone, and we only had to turn up to the place. I will recommend this hotel to anyone planning to visit Prague. We had a good stay 👌

Nothing to complain about

Breakfast is amazing, cleanliness and comfort as well. Staff greeted us with a room upgrade and a bottle of wine (we don't drink alcohol so we ended up not taking it - sorry! But it's the though that counts). I saw some reviews of people complaining about noise but we had zero issues with that. It's not close (as in walkable) to the more tourist areas, but there's all kinds of public transport just a few meters away (bus, tram and metro!), so it's super easy getting anywhere and it doesn't take more than 15/20 minutes. Overall, we loved our stay and if we're ever back in Prague, we're not looking for any other hotels to stay in.

The only thing we can comment on here is the delay on elevators. The hotel is huge and packed, and only three elevators, which can then sometimes take a while during peak movement hours. And some people don't help by pressing the wrong buttons (pressing down when they want to go up and vice-versa). But not a deal breaker!

Staff Alberto was very helpful with my checkout at the reception and advised me on the best transport means to get to the airport at an efficient cost.

Ordered coffee takeaway at the bar reception downstairs but both cups were only half full and high price asked the staff to get me an additional cup of coffee which I wanted to order so I can fill the other two cups but instead of that the staff threw the coffees away and made new ones with same amount of coffee again but with more frottled milk just to make the cups look full... Been charged a small amount from the card I used to register upon check in but was not told what was the charge about... Was not told that additional tax will be charged on top of the cost of the breakfast until after I paid..

I'm not easy to go speechless due to hotels, but this one has. It's outstanding. Location to transport, the way we where treated, I felt I was royalty 😁. Staff, outstanding. Facilities, outstanding, perks, outstanding..Kids play area with supervision free of charge, hair dressers on-site, souvenir shop on-site, elegant dress shop on-site, live music free of charge in the bar area... Provided kids complimentary backpack with activities. Bottle of a little something for me and my husband. The pass card for Prague discounts, in the room, complimentary panettone, candies, water (this was the 22/12, so it's probably due to the Christmas). Staff behaved like my personal assistant, advised on transport proactively, were polinte and energetic. Room, big and clean, finally one hotel that the shower drains were not clogged..

Breakfast. Even though the selection was a large one, the actual items didn't seem that tasty to us. It would have been good for the juice to be natural also. Shame that I have to write this, as everything else was so perfect...I wouldn't say that the breakfast is a complete no-no, but it did make us not eat that much, shame in a buffet style breakfast.

The property was an absolute delight, offering a perfect mix of luxury and relaxation. The spa was a highlight—immaculately maintained with a serene atmosphere, and the massage services were top-notch, leaving me completely rejuvenated. The calming music playing throughout the hotel added a touch of sophistication and made every corner feel inviting. I also appreciated the thoughtful touches, like the complimentary water and wine, which added a sense of warm hospitality. Every detail felt carefully curated to ensure a memorable stay. Highly recommend!