Lovely room and facilities. Almost all staff was really kind, pleasant and friendly. When my friend collapsed in the bar,the barman quickly arranged for paramedics to arrive and take my friend to hospital. He was very helpful and super attentive. Also, the female receptionist spoke perfect English and could direct where to walk the dog. Throughout the stay I felt welcome with the dog. The breakfast was delicious, especially the freshly made omelets.

That one of the waiters (blonde with heavy eyeliner) was quite abrupt asking me to remove my dog’s bowl, which was clean with a tin of dogfood in it onto the floor. She was quite irritated and as I didn’t understand her demand in German, she became rather irritated. She looked stressed and did not show a welcoming manner towards the facts that dogs were allowed in the restaurant. The bedroom was too hot even when I turned the heating off. There could have been better gluten-free bread options. The juices were too watered down. Freshly squeezed orange would have been more delicious.

Excellent location for cycling - in and around the City and lakes.

I did not like the fact that the hotel charged the full price on check out even though they had already made a reservation charge when I checked in. Over one week later that reservation charge is still blocking me accessing over £1000 of my own money. I told them to keep the reservation charge at check-out and only charge me for the extra charges I had made during my stay.

Loved the location near the Aa-See. Easily accessible by car and there is a free parking place just before you get to the hotel (hotel's own carpark is paid). The restaurant has a good menu and staff is friendly

The restaurant is understaffed. In spite of their hard work I waited a long time for my food en at least 20 mins for the bill. The watercooker in the room was rusty on the inside. I quickly got a new one.

Travelling with a family a 4. It was very easy to find a free parking space, the staff was very helpful. The room was well suited for 2 children and 2 adults. Good breakfast options. The wifi worked without issues. Overall a wonderful stay.

The only slightly negative point was the room temperature, which was always very hot. This is usually the case in many hotels in Germany, so it's not really specific to this one.

Breakfast was good, wide choice and attractively set the staff were largely friendly and helpful. The room and bathroom were very clean, particularly having in mind there was refurbishment taking place.

My bathroom was not finished. The WC area was plastered only. I do not expect this in a four star hotel. When checking out, this was taken into account but a plastered bathroom creates a poor impression to a guest and it is beyond me how the room has remained in this state.

I loved the facilities and the entire accommodation 1000% - Fantastic room, very spacious and the entire Hotel pet friendly. We arrived with two dogs, we had a doggy blanket and water already in the room for them. The beds were super comfy and absolutely quiet during the night. Super beautiful surroundings, all green, beautiful walk ways and the river water close by, too. The breakfast was really good. All what was offered was fresh and tasty and we became good friends with the person who worked at the omellett station, friendly personnel everywhere in this Hotel, we especially enjoyed sitting at the Hotel bar in the evenings, super nice staff and great drinks. If we came back to Münster, we'll come back to this Hotel! First class

We feel that if you bring two small to middle sized dogs, 20 Euro per dog per night is a little heavy on the wallet. That could be dealt with more economically. But other than that nothing to say.

Room was nice and clean, beds comfortable and we slept well. The location next to the green park was great. We could easily walk into the centre in about 15 min or so but I preferred to be outside in the green park area. We had dinner at the hotel which was really good. I had a really nice and fresh salad.

Nothing in particular.

A very comfortable room, excellent breakfast, attentive staff, a dog-friendly hotel, AND a dog-friendly restaurant (its terrace as well as the restaurant proper). The location is fantastic for a walk in the park or along the Aasee Lake. I'm sure it is also close enough for sightseeing, which we decided to leave for another occasion due to heatwave. We were stopping midway through our long drive across Europe for a 2 day rest, and the choice of hotel was perfect. We are looking forward to another stay next time there is an option of staying in a Mövenpick hotel. Thank you.

The food was excellent, though the price was perhaps a tad steep.

very comfortable room, nice and spacious. Also no noise from outside. Reception was helpful. Enjoyed taking the bus to Munster Central. Breakfast Buffet was delicious and lots of choices. Enjoyed relaxing in the Sauna after many hours of walking around the beautiful town of Munster.

We loved everything. We give the weekend there 10/ 10.

Breakfast buffet style, spoilt for choice. Dinner also Buffet style or menu items, again we chose the Buffet and the choices were amazing, could go up as many times as you wanted, great value for money if you have a good appetite. Room clean, beds comfortable, easy to access. Location was lovely, just out of Town but good bus connection and walkable if fit to the middle of Town and the Route Sight Seeing Bus also came close to Hotel and well worth the trip round Munster with English tour info. Staff spoke good English and all very friendly & helpful.