The staff was very welcoming and helpful. They were very accommodating to our needs.

The toilets around the facility are all downstairs and there is no lift which made it difficult for disabled people to manage.

Extremely polite stuff - very cooperative in any situation, the hotel itself is very very beautiful with amazing gardens, great views, clean, quiet, a lot of space and privacy; Breakfast were good, lunches not so perfect, but dinners were usually great - overall for the money we payed I think the food was great quality and quantity. The area around the hotel is very picturesque and the beaches are small, nice and very clean and beautiful. It's a 20 minutes walk to the center of Hersonissos though, also there's some walking up and downhills to the beaches so keep that in mind if you're with kids or have some walking difficulties.

The only negative experience I had was the super hard bed - really hope they update this facility, because it's literally the only minus in this hotel. I guess it's up to some personal preferences though - for me it steals a lot from the comfort level.

The most warm-hearted hospitality we ever had. We felt really special treated by the hotel manager, the chef, the barmen and all the staff. Great food, perfect mantained gardens, nice views, clean and spacious room.

A pool renovation and a couple of choices in coffee would be really nice.

The location

Air-conditioning, Internet. Internet was poor and we were unable to watch any streaming at the rooms.

I loved staying in this hotel . Room with nice view was excellent. Thanks

Great facilities, excellent food and very nice, helpful and professional staff. Very cosy and in general an excellent place...

A little bit far from downtown but nothing than a great evening walk couldn't fix :-)

Exceptional view, located on the heights and just a few minutes walk down to the beach. Pleasant atmosphere with the different bungalows looking at the sea. We could watch the sun rise from the sea from our terasse. Very kind stuff, helpful, giving wise advice and with a sense of humor. We truly hope to come back in the future with more friends.

The hotel food is standard, but that was just a good reason to find local restaurants and we did find an exceptional sea-view restaurant Saradari at a few minutes walk, a little jewel! We would have liked at the hotel more options for the coffee, a Greek coffe for exemple :-) , but that is just a minor detail. In all, we had an exceptional stay and a very warm welcome.

fantastic location & views. Cretan village style very pretty. pool deck & bar / eating areas all with a view across the bay and to the mountains Receptionist lovely lady really helpful. Lovely beach 10 mins away

food could have been a bit better at lunchtime - continental breakfast style would work

Wonderful location, very helpful staff, good price.

I liked the hospitality of staff

I did not like the gym, pool and other facilities for sport and fun