Location is fantastic and very convenient for Shin Yokohama station. There is ample shopping and stores nearby to pick up food, gifts, and general groceries.

The room itself is past its prime with outdated furniture and an old toilet. The rooms do not have convenient outlets near the bedside table etc. The circular format of the building makes the individual rooms awkward because the rooms also aren't square, leading to odd layouts where there is no way to sit and watch TV from a straight angle, and the bathtub is not straight so you can't stretch out in a straight line; you have to oddly bend your body to fit the curve of the bathtub.

Great location. If arriving from Haneda there’s direct bus although not operate too often. Also had a 711 downstair next to the lobby. Also breakfast is amazing.

In the past the comb and etc is provided in a small room at the lobby but not this time. Please list it clearer so we would know what can we ask from the reception. Also breakfast is amazing but sometimes a bit difficult to have it to catch a morning flight. So maybe you could provide some simple packed on for people who left super early.

We were able to see Mt. Fuji from our room on the 34th floor. Nice breakfast where we met lots of friendly people. We took the Shinkansen (Bullet Train) to Shinyokohama station from Hiroshima. Tourist information at the train station helpfully directed us to the hotel which was just five minutes away. Lots of places to eat close by. Good train station for a day trip to Kamakura. The Shinyokohama Ramen Museum, a ten minute walk away from the hotel, was an unexpected joy to visit. Bus to Haneda Airport was about $6.00 and picked us up at the hotel.

We would have liked a bit more storage space, but that's the trade off you typically make in popular urban centers in Japan for a reasonably priced room, larger room versus amazing location.

One of the best hotels I've stayed at and would have no hesitation staying there again. Has an excellent western breakfast selection and the breakfast restaurant is very large with plenty of room to move around in even when busy. The coin op laundry although not used by myself has enough machines & seemed to be not much used. Small 24hr 7Eleven off lift lobby is very appreciated. Although the hotel is 42 floors the lifts are fast, plentiful and you don't have to wait very long for one to arrive at your floor. Room was a good size with good bathroom & larger than most tub/shower; my room on L16 had good views to the mountains and Tokyo. Room eco cleaning choice was appreciated. Easy walk to Nissan Stadium and very close to Yokohama Arena and the Shin Yokohama station with airport limousine bus to the front door.

Nothing "didn't go well" while I stayed in this hotel. Slightly dismayed that the large beautiful flower arrangements in lobby and lift lobby were artificial, excellent quality but Ive stayed in lesser hotels that had similar arrangements with real flowers tended to daily (this didn't detract in any way my enjoyment at staying at the Shin-Yokohama Prince Hotel).

The hotel had a comforting presence upon arrival. It was a busy hotel, however the staff were accommodating & helpful. I booked this hotel last minute, so was only able to get the smoking room, which was unpleasant, however they tried their best to deodorise & clean as much as possible. They had a 7eleven at the lobby, which was great!

The rooms were small & we struggled with our suitcases in there. Some complimentary tea or coffee would've been appreciated.

The location across from the Shinkasen station was excellent and the room was comfortable, although it was a bit tight for two adults and a child. The breakfast buffet was excellent and the attached shopping mall made the stay very convenient.

Not as many restaurants within walking distance as I would have liked, but it was easy taking the subway a couple of stops for more choices.

Staff were friendly, and were able to accommodate my English. Fast checkout via machine was available after 5am. Breakfast buffet included steak and omelette which could be freshly cooked on request after a queue. Coin laundry seems to have been added recently, and is located in a corner of the hotel on the 2nd floor. Attached mall had numerous facilities, including a supermarket and a couple of diners that closed at 9. Close location to the Shin-Yokohama station.

Coin laundry location was slightly inconvenient. Hotel lobby seems to be excessively large...but it's not much of a minus point.

Great Food Hall with a good selection of venues. Very convenient free shuttle buses to airport and to Disneyland. Good convenience items freely available.

So.etimes hard to find staff with sufficient English. Though the translation app is very good, it was sometimes difficult. But every one was really keen to help and the girl who found us a great taxi and helped with pier details etc went the extra mile or three to help.

The view from my room was amazing! I Loved the layout of the building and felt everything was kept to a high standard. I chose this hotel because I was attending a Yokohama match at the Nissan stadium and so it was just a 20 minute walk to the ground! Overall, no complaints and I will be back if I attend another game in the future.

I have nothing bad to say about the hotel itself but other than going to the football there isn't a lot else to do around the surrounding area.

The best thing about this hotel was the breakfast and the tub. There was very good variety offered for breakfast including grilled stake. The seating area was very big and comfortable. The tub was very big and had a nice little seating area, and the force of the water was very good. The daily cleaning service service also much appreciated and the staff members were all very cheerful and spoke English, so that was great!

The beds however were very hard for my taste and the room size was very small. However, I forgot to mention the amazing view from the rooms. Due to the circular shape of the hotel, all guests had a very good view especially if you are on the higher floors.