This was a surprise in that it was clean, modern, well-maintained, quiet, and a bit off the beaten path. Staff was friendly, efficient, and knowledgeable.

Breakfast was a disappointment. I arrived at 8:15 and there was less than a cup of dried up powdered eggs, a couple of tiny biscuits, a little bit of gravy, a couple of pieces of pork sausage (I don't eat pork), four small yogurt containers - all in all it looked like the end of service, but that was nearly an hour away. The attendant replaced a couple of things, but I saw others come in, look around for something to eat, and settle for a bowl of dry cereal.

The facility is very nice. Ms. Debra was phenomenal. VERY inviting and helpful. We asked if we could pay cash when we checked out the next morning. However, the young man stated he had already used the card on file and would not allow us to pay cash. He said it has to stay on the card. Slightly disappointing, since we had such awesome service the night before.

Really can say anything bad about this location.. Just have 1 suggestion if possible. The facility smelled really good. However, the smell was a little over powering. Probably could use just a little less!

Loved how good it smelled was clean and well decorated very peaceful and staff was kind all except one black lady that was extremely rude to my mom at check in asked her if she had trouble hearing if I hadn’t of had surgery that day and been out of it she would have had some trouble! She shouldn’t be employed to service the public! Everyone else were exceptionally kind and helpful one lady working the front desk on night shift even spent a few mins and a snack with my three year old son who was crying at the time. When we stayed here before we loved it the workers are wonderful except the one lady who must be fake when the boss is around bc she was ridiculously RUDE and DESERVED more then she got from me that day! The kindness from everyone else is top notch!!!

The pool was wonderful as well as the breakfast those ladies working breakfast run their takes off and are still kind!! We love it here!

I really enjoyed the stay at your facility. We were close to great stores and restaurants. The beds were so comfortable. Rooms were clean. Breakfast was delicious especially the biscuits and sausage gravy. The staff were so nice and very helpful. Thank you for accommodating our family. I had my 93 year grandmother traveling with us who was in a wheelchair. The handicapped room was very comfortable for her.

Only thing we can say we were disappointed we couldn't swim. Pool was too cold.

The room was clean. It was quiet and relaxing. I was there for surgery at UAB cancer center and it was about 5 miles away but we will definitely be staying here again. The bed was comfy. The staff were all very nice. Breakfast was good.

The only issue we had was the toilet seat was dirty when my husband went to lift it to go to the restroom. And my son was upset because he couldn't swim in the pool.

We were in town for Furnace Fest at Sloss Furnaces in the city. The location of this hotel was great for that event; it took less than 20 minutes to drive there each day and being outside the main city meant the location was nice and quiet so no disturbances at night. The room itself was spacious and clean with a comfortable bed. Some signs of aging around the property, but nothing that negatively impacted our stay. The included breakfast was also great. They had a few hot items each morning (including a waffle maker) as well as your standard coffee, juice, cereal, fruit, etc. Overall, it was a comfortable and convenient stay at a reasonable price for the area. Oh, and the staff were very friendly as well.

No real complaints here! Only small suggestion would be to put a bell on the front desk counter, since we had a couple instances where we stood around waiting for help.

Very nice and welcoming when you walk in the door.

The room we had needed some repairs. Shower head was broken and we had to try several times to reset GFI in the bathroom. Breakfast was very limited when we got there which was toward the end at 8:45 but we have never stayed anywhere that didn’t have breakfast available right until the time it ended

Greeting at front desk. A little help from housekeeping. Breakfast. Location. Room was clean and comfortable. Check in and out was easy..

They forgot to leave soap and toiletries, etc. I thought the price was a little too high for the value. The back of the snack rack at the front desk area needs some sort of finish. Leaving bare wood exposed is a bit tacky.

The front desk staff both night and morning were wonderful! The breakfast was hot and fresh.

The pillows were not standard size pillows. They were smaller and more square. It made it awkward and uncomfortable. That is the only thing I believe needs a serious reassessment. Had I not been a mom of a newborn and completely and utterly exhausted, I would imagine that I would have struggled to fall asleep on those pillows even more than I did.

The front desk was very nice! Even let us borrow a phone charger.

The maids were not nice at all. We didn’t get our room cleaned while we were there but asked for more toilet tissue and towels and she raised her hands and yelled front desk and wouldn’t give us any !! Rediculous!!