My plan was nice as expected .I am very worried because I returned home 1st April and my refund money as deposit was not returned yet .i even have no the detail of my expenses on site .I could review on the TV and they told me check out was done.Please kindly refund me the money in condition of deposit it is a lot and send me a receip of expenses as soon as posible.Looking forward hearing from you Maria Eugenia Vazquez Check out 1st April 2024 Room 808 (8 nights stay)

I like the place,food and hospitality

Great Hotel, upbeat atmosphere, great staff, very local to lots of restaurants. Close to airport, we took an Uber everywhere, far cheaper than car hire and insurance. Many hotels now charge for parking, unnecessary after the hefty bills in US dollars and the various 'resort' fees and other taxes.

Huge pool but water 'opaque' compared to other pools I saw, maybe related to use of sun screen lotion, difficult to avoid in Miami ! Their bicycles are in need to repair. Rooms are 'tired' and need attention.

The location is great, clean, nice swimming pools, restaurant, plenty of space indoor and outdoor to sit and work or take a call, staff is super friendly and accommodating. Staff moved me twice because i didn’t like the location of the room, and they were really nice about it.

Disappointed in the gym. The property advertises Peloton bikes, but both bikes were without cages ;)! So, couldn’t use them. I ve been doing studio cycling for years and never owned cycling shoes. Even if i did, i wouldn’t have taken them to Miami with me. You also need a few yoga mats there.

Ocean front view. Friendly staff. Easy access to everything.

Wild cackling parrots & pigeons living inside the vents. Pool water was entirely too warm.

Rooms are quiet and comfortable!

The lobby was overly perfumed, the common areas and hallways are freezing!! The music in the bar area is awful and loud!

great location, great view, and delicious food!

i ordered room with balcony but i didnt get it :)

This is my favourite hotel in Miami. The atmosphere is very chilled, relaxed and trendy. The rooms are very modern, the beds are the best ever. Bathrooms are lovely. The hotel has everything one needs; nice pool area, great beach and options to eat and drink at the bar och restaurants. The staff at the entrance were constantly very friendly and helpful. Same goes for the staff at the restaurant, bar and most staff at the front office.

When checking out we were met by an unfriendly and impatient person who was not going to show the bill at first just asked of the full amount of money. Then when we noticed mistakes in the bill he got impatient and next to rude. Such a shame and pity as all other staff were lovely and so helpful and it was a wonderful stay apart from the last encounter.

Beautiful hotel with lots of areas outside, a pool reserved for adults of +21, staff is super pro and helpful. The room was nice and cosy. The italian restaurant within the hotel has a great menu and cocktails are top notch.

The AC is blasting cold in all areas of the hotel and the room temp was set to 66 F on arrival. The bathroom did not seem well ventilated which makes it humid and attracts moth flies.

Great location, loved being on the beach. Lovely view! Wonderful staff at The Beach Bungalow.

Just a couple calls to desk concerning missing balcony chair and non working safe. Staff resolved quickly. Also inconsistent housekeeping service. i.e - clean towels brought to room, but used towels left on floor/rack not removed.

Very nice pool area and beach area. Great size of room. Fast service both for drink and food. Took a nice ride with hotel bicycle after the beach.

Room service could have been better. Glass fragments from glass that broke 1st night was still over floor when we left. Should have cleaned it better. Also not enough towels . Took dirty but did not leave clean towels.