The Campo Restaurant's menu was created by their chef. The food is delicious and the presentation a work of art. The wall and ceiling murals create an intimate atmosphere that is welcoming and cozy. We love it here! Also, Diana in reception helped us find our iPhone that we left in a taxi. Superior customer service abounds at Casa Faena!

I stayed at Casa Faena for only one night of my 5 day vacation. I was looking forward to experience the hotel and the Faena District. The Hotel itself is a part of the "National Register of Historic Places", so it is definitely older and a bit dated in some ways, but that is part of the charm! I upgraded my room to a balcony suite (Room 20) and it was very large in size! Decorated with a comfortable, Mediterranean vibe. Bed was firm but not uncomfortable. Loved the double french doors and flowy curtains to my balcony. I slept with the doors open! The staff assisted me when needed but definitely noticed some short comings and lack of communication between the staff. The hotel is a quick block away from the beach and the hotel offers an umbrella and folding chairs, towels and water to take with you. It was in a very quiet, clean and relaxing part of the beach. I did not utilize the hotel restaurant or the bar during my stay so I cannot comment on that. I explored the pretty rooftop bar but it wasn't open for use. There is also no hotel pool. I did enjoy my stay as it was only one night and I would consider staying here again for the value and reasonable price point.

We loved how clean it was and that’s it’s close to south beach but far away from noise

It was absolutely disappointing that there wasn’t a rooftop bar anymore.

Understated elegance and old world charm creates a homey atmosphere

Very clean! Whatever we needed, staff made sure to help us. They were really amazing! We felt good being surrounded by a staff who is professional. They give chairs, umbrella, towels and water to take to the beach (packed in a way easy to carry).

Nothing. I will definitely come back for my next stay!

Location. Friendly staff. Cleanliness

There was barely hot water to shower. There was no mirror length wise and was hard to see the bathroom one because I am short

The staff was amazing, quick with requests. I loved the beach chair/towel/umbrella concept. They also add a water! It’s super close to the beach.

This isn’t really the hotels fault (at least I don’t think it is) but there was a women screaming at 2:30am then again at 4am. It was a bit scary. Also, the room phone doesn’t tell you what to press to call front desk.

Design and decoration

No parking from the hotel

Beautiful boutique hotel, super friendly staff with a positive attitude. Was warned my room would get very loud at night but I was out for 3 out of 4 nights so only noticed the noise and music level on one night, which was a lot. But frankly it was only 1 hr of my time in bed and because of the great rate they offer, I understand why my room was perhaps cheaper than it should have been.

would be nice to have coffee/breakfast in the main patio or small snack menu. Crema next door was in the other Faena complex and a short walk, and I understand they can't offer staffing and pricing at that rate if they offer food out of hours.

Great location and the staff goes out of their way to accommodate you. Milena was especially helpful. The restaurant alone is worth the trip.

Nothing.