Comfortable spacious rooms. Kids loved it. Breakfast was satisfactory, but nothing impressive.

Got to reception but was sent to Self check-in. process was not a good experience. Lengthy with too many steps. I was struggling for more than 5 min and look over my shoulder 2 recepcionists were having an informal chat. They didn't even bother to help. Moreover, I have not got any word from anyone on wifi, breakfast hours, how to get to my room, facilities POIs, etc. Like every serious hotel do. Activities for kids are basically video games and Lego to assembly. Nothing really special and a bit disappointing. The low speed charging was not working. In summary I honestly don't recommend anyone to stay in this Hotel specially at this high price. It's not worth it!

Great

I was tremendously disappointed by the dinner buffet being sold ONLY for adults who drink wine with dinner! We do not drink alcohol, never, but needed to buy for drinks included in the dinner buffet. We find it a bad message for childrens hotel!

We were very lucky to have received an upgrade due to a technical problem in our actual room. The parking situation was due to this quite unfortunate but we shouldn’t complain considering this upgrade. The kids loved it! Location and the room riddles for the castle hotel were a highlight. The playgrounds and whole experience was of course fantastic for kids (adults too but I think it’s more about the kids).

Personally the pricing for food and parking was a bit on the high side. I am not sure why Hotel guests that arrive by car have to pay separately for a parking ticket…maybe I am not used to it but I found it a bit strange. I understand the premium price for the location on food but I still believe it is a bit too steep especially for kids. For that price level I would expect exceptional food but I would consider it as good standard (I just returned from a business trip to Dubai and again maybe I was spoiled in terms of food quality vs. price level)

Was able to check in slightly earlier than scheduled, and the room was very comfortable: as soon as it was time for bed, I was immediately knocked out by the comfort of the bed. The breakfast was on point.

The room hadn't been entirely cleaned: there was still rubbish in the bin, and a child's sock had been left behind. A large spider also decided to show up in the bathroom.

We spent one night with my son to visit the Lego house on the next morning which is abt 10 minutes walk away. The son liked the room interior, and the overall interior decorated to Lego style in the hotel public areas Good shop available on site 24/7 which includes Lego, clothes and bar with good choice of drinks Breakfast was descent Reception was quick and efficient

We stayed in Pirate room and my impression room's interior will need renewal soon as noticeably condition is running down, but clean which was the most important to us

The kids loved the pirate room, the lego sculptures and the little gifts they received, also the playrooms that are located in different places at the hotel. There is also a direct path straight to Legoland from the hotel, which makes it very convenient.

There were different food smells in the corridors and there wasn't a good ventilation in the room either: our windows got wet from the inside from the condense. Also, albeit it being the pirate room, I would have liked a bit more light. The room was very dim. The venue was a bit worn out as well, but the kids didn't care and really enjoyed the stay.

Very child friendly and everything was thought about with children and their enjoyment being thought about throughout the hotel. There was areas available for a wide variety of ages and the different themes throughout the hotel were really well thought out.

The play park is further away than expected but not a major issue as it’s all flat. The top bunk bed isn’t suitable for young children. There aren’t any bars going all the way around the top bunk so a younger child is more likely to fall out. This wasn’t a major issue for our family though as we didn’t need the top and bottom bunk.

Hotel connected to Legoland, perfect if you want to visit the park. My kids loved it! Nice rooms!

We got a fine in the hotel parking we still don t understand why. Not clear at all where you can park in front of the hotel. Be careful.

The room was spacious. We were only two and there was a foldout bed that could have accommodated two more. All the facilities were more than adequate. The room was interestingly decorated in pirate theme and everything was comfortable and easy to use. The staff are very friendly and accommodating. The restaurant downstairs was equally excellent.

There were some noisy kids in the room next to ours, but that's hardly the hotel's fault. Fortunately, this didn't last very long.

Perfectly located for access to Legoland, and walkable distance to other activities such as the Lego House. My daughter (7) loved the style, the food and the various activities within the Hotel.

The air in the room is stiff - there is only a small window available for ventilation and we did not find any temperature control. The room was generally too warm for our taste even though outside temperature was cool. Restaurant is fair in terms of food quality but quite expensive. We probably ate half of what the average danish person eat there, so the buffet formula wasn’t ideal for us and that’s the only formula they offer for breakfast and dinner.