Very nice hotel, we were provided a ground room with terrace outside. The room was near the play area which was also appreciated. Room cleaning is provided on demand. Absolutely excellent breakfast with waffle maker availability daily. Location is maybe a max of 10 min from Legoland and Lalandia, easily reached with young children through a walk/cycle path. Also walkable distance to Billund Centre through the Skulptur Park. A free shuttle bus is available at a nearby bus stop in front of the hotel. Free shuttle is a circular service from the Airport to the main Billund attractions, incl. Lego House and Wow Park. Overall a central, discreet, quiet, efficient and clean hotel with a great breakfast and outdoor availability.

Restaurant menu was very pricey, as is all of Billund's eatery facilities. The room gets very hot in warm weather, available fan was appreciated.

During our recent stay, we found the hotel staff to be welcoming, helpful, and well-presented. Breakfast was available until 11 AM, allowing us to take our time without any rush. The scrambled eggs were delicious, and there was a good selection of baked goods. However, it would have been nice to have fried eggs, potatoes, potato salad, and especially hard-boiled eggs instead of soft-boiled ones, which can be a bit messy for children. The chairs in the restaurant were stylish but due for replacement and not particularly comfortable, at least for me. On the plus side, the restaurant had a playroom for children, drawing supplies, and an outdoor play area with a trampoline and a large sandbox. Additionally, the reception area featured board games and a large TV. We stayed in one of the superior rooms, and the main downside was the glass door between the room and the bathroom. It offered little privacy as all sounds could be heard, and there were gaps along the edges through which one could see into the bathroom (for instance, if someone is sitting in bed across from it). Fortunately, there were decent toilet facilities in the reception area that one could use instead. The mattress were a bit firm for my liking, but otherwise, the room and bathroom were nice. There were also a few minor issues that I reported, which should be easy to fix. However, there were plenty of parking spaces near the rooms and good drinks at the bar. The steak dinner could have had better garnish and sauce. Even though the hotel, in my opinion, is closer to a 3-star rating, I would consider staying here again, but not without first exploring other options.

The room was small but clean & more than sufficient for 2 people staying the 1 night. The breakfast that's included was fresh & a generous range of offerings for a buffet.

Nothing in particular. Small town. Everything is within walking distance - including the airport, which we ended up walking to due to it being a public holiday with limited options for public transport. Taxi fares for a 3km ride were exorbitant- like, outrageously so, therefore, a morning stroll was the final choice. Had to leave a little earlier, but it was comfortable just with a carry-on sized luggage being carried along the mostly flat paths/road. The receptionist at the hotel kindly offered to call us a taxi, which we declined.

Breakfast is a huge advantage of staying at the Svanen Hotel - fantastic, with a wide variety of options that provided energy for the entire day, making it easy to skip lunch if necessary. The staff was very friendly, always ready to assist. Additionally, the restaurant served very good meals that exceeded expectations in quality, though they were on the pricier side.

However, a few aspects of the stay could have been better. The room and bathroom furnishings felt a bit outdated, which didn’t quite align with the overall cost of the accommodation. Furthermore, there was an unpleasant odor coming from the toilet, which detracted from the overall comfort of the room.

Comfortable beds, the room was apartment-like, spacious, big sleeping couch for our kid, room for more than one charger. Complimentary tea in room. Everyone was very friendly and accomodating. Very nice breakfast buffet. Super fluffy pancakes, and not only coffee available, also hoy cocoa, tea, etc.

I did miss more cut fruits for breakfast. While it's winter, and I appreciate eating seasonably, it's a good time for winter fruits. The light in the bathroom is very noisy. But it does quiet down some time after switching off, so it's not really an actual issue.

Fantastic hotel situated a short taxi ride from Billund airport. I stayed here with a friend during a long weekend, and we were impressed with the property as soon as we entered. The reception staff were kind and attentive, helping us to resolve a minor issue with our booking, and our twin room was clean and comfortable. The breakfast options were the best I have had anywhere, with a variety of English and Continental choices (we especially enjoyed the waffles!). There are also excellent bus links to other towns in the area, which allowed us to easily take day trips to Vejle and Kolding.

The temperature in the room was quite hot, which made it somewhat uncomfortable to be in for long periods.

Nice hotel near Legoland. The online reviews are a bit mixed, so I didn't really know what to expect, but my friend and I were positively surprised with the business double rooms. I guess most of the negative reviews is about the standard rooms. The hotel is close to Billund Airport (two bus stops + a pleasant 10-min walk) and Legoland itself (10 min on foot). It looks more like a motel from American movies than an actual hotel (whichis often pojnted out in reviews for some reason) but that wasn't a problem at all. The (business) double room and bathroom were spacious, clean and quiet (at the back of the hotel). We got rooms next to each other as requested. There was a large desk and fan in the room, together with tea/coffee and a kettle. Wi-fi worked very well. There was a good selection of cold and hot produce at breakfast, including scrambled/boiled eggs, bacon, sausages, mushrooms and fresh-made waffles. Coffee was really good!

Occasional noise from the hall (thin door) but nothing preventing a good night sleep. The breakfast could do with some more hot options (e.g. full English breakfast). Additional charge for using a credit card. The charge itself is mentioned in the smallprint on Booking.com but there is no info anywhere about it being 3.45%.

Already during check-in, we were greeted with smiles. Receptionist Stine asked about our plans and gave us tips about what and when to visit. Without her tips, we might have missed the Lego House. She was very helpful! When we encountered a problem with not being able to find a store that sells suitcases, receptionist Jan gave us some possible solutions. He made great jokes and was very kind to every client! The food and service at the restaurant was very good. The breakfast and dinner buffet had a big selection of different foods. But for me, the best was Sunday schnitzel with wienerboy. Of course the restaurant experience was made even better with very attentive service, especially Martin and Eric who made sure that we get the best experience. The room was clean on arrival, and for the first time I encountered cleaning on demand. It's a great way to stay environmentally friendly and also keep privacy. The bathtub was huge! It had easily understandable instructions and filled up fast. Definitely recommending this hotel! Thanks to the crew for making this vacation so relaxing.

The location was great, very close to local amenities. Staff were super friendly, breakfast was lovely. Room was lovely and clean plenty bug enough for me and my wife. Staff on hand 24/7 although in our case wasn't needed. You can even pay extra for a takeaway box for breakfast! Honestly can't fault it.

At the moment I cant think of anything I didn't like? We was lucky enough to check in very early as our flight landed very early! I guess if we couldn't check in early that would of been bad, but nothing really against the hotel itself! Honestly me and my wife are in the airport looking to book again next year! Thank you all

You can leave your luggage at the entrance, next to the reception, but there is no one watching over it. The rooms are small, but they have everything you need. There is no air conditioning, so the rooms can get very hot on warmer days. The breakfasts are good, though there aren't many vegetables. There is a free shuttle bus stop to the airport near the hotel. The hotel is close to Lalandia and Legoland.