The staff is incredible! They are from all over the globe and have an authentic desire to deliver service to their guests. The beach is wonderful and private. The decor is lovely, airey, and clean. The food at Baia Lounge (not sure of spelling) was wonderful and the experience was magical. The food & beverage throughout is great.

The cleaning staff (of the rooms) could do better. My room only received turn down service 1 night, the other nights we didn't receive it. Our 1st day they didn't clean our room, although I don't know if it was a miscommunication. We also noticed a wine glass was left in the hallway all day. For the price of the rooms, you should not face the back towards the Moxi construction. Those rooms should be greatly discounted. For the cost, you should offer a few free snacks throughout the day (W Hotel does this), i.e. popsicles, smoothies, coconuts, authentic DR snacks.

Wonderful stay! We are very happy about our experience - the qualified and friendly staff, beautiful surroundings, amazing breakfast. Everything was according to our expectations and better! Special thanks to Marta for caring and recommendations. It's very convenient that the hotel has its own Whatsapp group where you can get support 24/7. There was nothing additional for us to ask, everything was provided. If we are in Dominican again, we'll definitely stay here another time!

The staff was EXTREMELY accommodating thank you Hamn, Brian, Marlon, Henry and everyone else whose names we forgot to include you truly made our stay one to remember and appreciate.

The staff, well kept grounds and beach, delicious food at the hotel’s restaurant everything about the property I was very impressed

I was there for the jaccuzzi and I enjoyed it soo much! The cleaness!! I’ll be back once I’ll get the occasion!😁

Nothing! Absolutely nothing!

beautiful pool not too crowded great restaurant

n/a

Amazing pools , perfect beach , good restaurant -good food , activities for kids , good spot for snorkeling and awesome sunset

The amazing staff, clean beach, the clean room.

The location of my room.

Great place for relax!

Everything was amazing.

The one bedroom apartment was nice, spacious and had all great amenities.

We found the property ran down. It needs a lot of love. For example, the glass railing on balcony had white paint all over them, they have 2 billard tables but the queues were all broken. The gym had very old equipment, no big deal, but the ceiling was all moldy, you can smell the mold when walking in the gym. The pools were gross with a filthy film floating. There wasn’t any sort of water flowing/filtration. Food and drinks were extremely overpriced for the quality.