The hotel exceeded my expectations. Everything was clean and new. My son used the pool and it was perfect. The customer service lacked! The front desk was rude. Was on the phone when we arrived didn’t thank us for our wait hardly even looked at us. Literally didn’t look up. The gentleman who was in charge of breakfast was delightful. Said good morning and asked how we were. It’s the small things that matter and in my opinion take very little energy but is so appreciated. The front desk seemed put out and obviously hates her job.

Front deak

Everything was great. We didn’t have any complaints or concerns. The front staff was very helpful. We booked this hotel specifically for the pool and breakfast, since we were traveling with kids. The breakfast was also very generous!

The location. We are from out of town. So we don’t know the area. There was a lot of homeless outside at night. We forgot our travel fan. We called up front and they dont have fans. We all need a fan to sleep. That was the only thing that was a bummer.

Very impressed. Extremely comfortable, roomy and clean. Staff was very helpful and pleasant. Breakfast was amazing.

Although I didn't notice until driving down first towards town in the morning, the neighborhood was rather unpleasant. I didn't experience any problems with my stay, though, and felt perfectly comfortable. Would suggest traveling an alternate route to get to downtown other than 1st..

Staff was amazing and very helpful with all requests. Breakfast was really good and filling. Check in and out was very efficient and had us on our way quickly.

room had a very strong stale cigarette odor that was difficult to overcome. New coffee machine wasn't working yet so coffee was not easy to find in the morning.

Super comfy bed. Nice clean room. Could not stay for breakfast. Staff was wonderful!

Our neighbor was yelling at his wife/girlfriend/someone. His voice carried like the walls were thin! His words were loud and very disrespectful to the other person.

Good clean rooms. Nice clean pool and property.

Nothing the hotel can do. But the pool had unsupervised youth who were throwing balls and hitting other guests including myself and my husband, so we opted to leave the pool. Not the hotels fault at all!

From the moment we checked-in the staff were friendly and courteous. The room was very cl;ean and comfortable with plenty of room. The breakfast offered plenty of choices, was nicely presented and tasty. We used the work out facilities but not the pool and the room was clean and cool.

Nothing I can think of.

The room was very spacious and comfortable The fresh cookies in the evening were a lovely treat The breakfast was great!

the area did not feel super safe, we were a bit worried about the car

We loved our stay at Best Western. The rooms were clean and spacious. The location is central yet quiet. We loved that the hot tub and pool was open 24/7, so we got to enjoy it even though we checked in really late. 10/10, would stay again.

Room was clean and nice. Lobby was nice. Pool and hot tub was nice.

Sofa bed was very uncomfortable. Area was overran with tweakers and street walkers talking to themselves.