Room was cleaned every day. The food was good, with different variety. The water slides were fun for all ages, and the swimming was great. The staff were friendly and helpful. The WIFI always delivered a strong signal in all areas. Good performances at evenings.

Too many people. Restaurants, lobby are not air conditioned or even ventilated enough. I was somewhat disappointed with the vegan options at the buffets. Small area for evening show. Should be always at least one lifeguard in every pool!

Everything was on point. The staff, location, activities.

We really enjoyed our stay here. The front staff was very welcoming and accommodating. They answered any questions we had and also assisted us with transportation during a day before our check out. We had a great room overlooking the sea. The room was clean and beds were very comfortable. We had full access to the bars and restaurants located at the resort in the all inclusive package and the selection of food was great. We were especially pleased to be able to have Cretan cuisine offered as well. There are quite a few water play areas for the kids which kept them busy. They did have entertainment nightly and a kids corner where they had an activity for the children. we also had front access to the beach with chairs an umbrellas available for those who chose the all inclusive package.

The public bathroom facilities may have needed more attention but understandably there are hundreds of people coming and going throughout the day.

Awesome location to spend time with family. Star suit with sea view is fabulous. All pool bar were neat and clean. Bar tenders are very friendly and jolly by nature.

Should arrange some own cruise activities so customers will not have to struggle to get good cruise activities.

The beaches, food amazing, good variety, nice room, friendly, good location

Alcoholic Drinks were poor, cocktails didnt taste too good, beer wasnt great, cola and fizzy drinks watered down but everything else good. Could do with a separate adult only entertainment venue as part of all inclusive as children were running around unsupervised, running into guests and on stage late at night while cabarets were on, not the fault of the venue but this was distracting of the entertainment, I think a separate adult only venue would solve this. There was only 1 entertainment venue at night its a shame there wasnt separate entertainment in the lobby such as chilled music, musicians etc. I understand that it is a family hotel but there were many people there without children also and I think due to size of the complex/village this would cater to all guests needs.

The food was amazing I was there for my 60th birthday and.booked into the Asian restaurant it was amazing had a superb time

I didn't like the idea of being In the Annexthe building away from the hotel across a very busy road and the fire alarm went off at 0445 am nobody seem to know what was happening as we were not part of the hotel there were no staff on site

Amazing food! a large variety and really delicious The staff was friendly and helpful the restaurant staff is really hard working, making sure tables are cleared and any mess is cleaned up We loved that the restaurant had a gated playground just out the eating area, we could eat while keeping an eye on the kids playing. The family room is a nice size and comfortable, having a dividing wall between the parent bed and the kids beds We loved the swimming pools, perfect for kids and the area was clean and very well taken care of. There were two disney themed shows for kids and they were adorable. the snack bars are meeting expectations We really enjoyed our stay!

The restaurant had no air conditioning and it made it a little hard to sit in the hot hours ( we were there in June, I guess in August it's quite a challenge)

The "village" is huge and there are lots of things to do, it was great with a small child - many different activities and shallow pools. Our room was in a quiet area at the far end of the hotel and seemed to be recently renovated, clean and very spacious. The facilities are very well maintained and regularly cleaned. The drinks at the bar were surprisingly strong :) There were good vegan options at the buffet, especially at the main restaurant for dinner, however we had to order vegan dessert in advance and there was only one option.

Vegan options for breakfast could have been better, as well as labelling foods as vegan that weren't in the vegan area of the buffet - for example, it wasn't clear if any of the bread was vegan, and the staff gave us contradicting information about it. The snack bar also had no vegan options other than fries, it seems like they used to have a vegan burger but don't anymore. In general, the buffet staff seems to not understand at all what vegan means and that was very frustrating. We also had some ants in the room and the bed wasn't very comfortable.

The food was very good, with different variety. The best ice cream we had were there. Room was good, very good air con. The bed was quite comfy. 4 differnt slides, which is good. Definetely very good hotel for families. Not too crawded, we didn't have to wait to get a table and very good Asian food. A lot of atractions, gokarts just outside of the hotel and arcade games. Hotel located in good place, you can walk near the sea in the evevnings. Volleyball court which we used a lot. Staff very friendly in general. Beach not very bigg, but not to crawded.

Reception didn't explain properly which bar at the beach belongs to the hotel so we did few trips fro mthe beach to the hotel (about 4 min walk), but we figured it out later. Parking could be a little bigger as once we didn't have a space. Life guards could be a little more friendly, we appreacite their work but there was no possitive interaction between them and hotel guests.

1. clean hotel, beautiful territory on the sea 2. Staff is nice 3. Lots of pools and activities for families and kids. there is always a chair by the pool. 4. Food was great! (all inclusive we ate great food all the time) 5. you never have to leave and even if you do, there is everything you need in walking distance (like pharmacy) 6. water slides are very fun

1. loud music booming all afternoon and at night (until 10 PM) from various parties 2. floors in room are sandy, wish they cleaned it more diligent (although it is by the beach) 3. Room aren't very big (we were family of 4) 4. No AC or fans in public areas - lobby, dining areas, etc. (really sucks in the summer)