The property was easily accessible off the highway and away from the downtown center. We never had issue with finding parking and the parking were near our room so it wasn’t that far of a walk. We also love that the bistro was a few rooms down and it didn’t seem too noisy even if we were next to the highway. We had amazing weather during our state so we enjoyed the balcony area with access to lounge chairs to watch the sunset over Banff.

Our room had a broken curtain rod that made it hard to slide and cover our windows. Also the outlet near the beds were hidden behind the bed frame so plugging in our chargers for our phone made it inaccessible. All just minor inconveniences.

View from our hotel room was stunning, picture window view over Banff to the snowcapped mountains. Highly recommend taking an upgrade to get a room with the view, it stretched our budget, but definitely worth it. Room was comfortable and very clean. The food in the bistro restaurant was excellent, and staff were helpful and friendly (especially Carolina on Reception). The Spa was great also.

Wish there was a small cafe, or somewhere on site to buy snacks and supplies (eg milk for tea, fruit). We had to stock up in Banff, which is a short drive away (but can take time when Banff streets are busy). There was some noise from the freeway immediately below the hotel, but it didn't bother us, and the exceptional views more than made up for it. Highly recommend, we would stay there again if ever back over in Canada.

First time stay at the Juniper, was VERY impressed. Incredible panoramic view from the huge windows of our suite and balcony. Suite had jacuzzi and rain shower, which was unexpected bonus. Bed was extremely comfy, dinner in the bistro was exceptional (rare steak and veggies done to perfection, my compliments to the chef), breakfast was excellent. We came to cycle and appreciated the free e-bike loaner when one of our bikes unexpectedly needed a repair. Also the loan of bear spray and easy bike access to trails and town. Front desk staff responsive, friendly and helpful. Also loved the art and history of the hotel. Gorgeous location among trees and overlooking valley despite highway below. An A+ stay.

Minor quibble: make sure staff training guests on using bear spray do it AWAY from the hotel entrance and parking lot. We came through a few seconds later and inhaled some of the residue.

Even though the hot tube was public, it wasn't really crowded, we went 3 times and we were max 5 people inside. Views were great from the tube, the guest service (front desk) was great! We loved that the hotel had ice-cleats, snowshoes, bicycles and many things you can use for free for nature activities.

Our room didn't have night tables, which at some point are needed to store small things, it didn't have good lightning, just 1 lamp in the corner, but the closet was totally dark, we needed to use our phone flashlights to hang the jackets in the closet. The bathroom was a bit small, we were waiting more for the room spacing and distribution.

The view was outstanding and just perfect! The hot tub was right next to our room. The Bistro was excellent and the wait staff friendly and very attentive. The front desk was so helpful, Caroline booked our tours and got us everywhere we wanted to go, saved us time and money. It was busy there (August summer travelers) but she was able to book several sightseeing tours. All in all it was wonderful.

The town was very busy when we got there and no parking, so glad the hotel was outside the town across the river. Actually the property was just perfect

We had an amazing stay at Junipter Hotel! The interior has been completely renovated and is beautifully decorated, creating a warm and welcoming atmosphere. We stayed in a mountain-view room and it was absolutely stunning—highly recommend choosing one, you won’t regret it. One of the highlights was the hot tub and the hotel’s Bistro, where we enjoyed an incredible brunch and had dinner twice—it was fantastic each time. The food, ambiance, and service were top-notch. The staff were all extremely friendly and helpful, making us feel right at home. As a bonus, we spotted many deer around the property, which added a magical touch to the whole experience. I couldn’t recommend this place more! Can’t wait to come back.

The view was great, we really enjoyed the patio. We shared the room with another couple but it was spacious enough that we were not bumping into each other. It was a 15-20 min walk to the downtown, so still very close. The bistro was great for breakfast. Silver was our server and he was very friendly. They had a Ukrainian flag up front, and, being a Ukrainian myself, I appreciate the support.

The bistro closed relatively early, we were hoping there would be a bar open at least but we had to go downtown if we wanted a late drink before bed.

Our stay at The Juniper Hotel & Bistro was nothing short of incredible! From the moment we arrived, we were captivated by the breathtaking mountain views that surround the hotel. Waking up to such a stunning landscape was an experience in itself! One of the absolute highlights was the outdoor jacuzzi—soaking in warm, bubbling water while admiring the panoramic view of the mountains was pure magic. It’s the perfect way to unwind after a day of exploring. The Bistro at The Juniper was another standout feature. The food was exceptional, and we were particularly impressed by their 5-course tasting menu for just $55 CAD (or $90 CAD with perfectly paired alcoholic beverages). Every dish was beautifully presented and bursting with flavor—a true culinary delight!

Staff and facilitators were good. Others like our male server on New years were great. Great cocktails, we loved the hot brie dish. Other food in the restaurant was nice but pricey, which meant we only ate there once.

No shuttle service into/back from banff after 6 pm, meant driving was unavoidable when going out for meal. Bar closed at 10pm even on New Years - missed opportunity to make the night special for guests. The room we had on first night was not soundproof, and the couple next door, having a huge fight, wasn't ideal. We were moved, and the next room didn't seem as bad sound prrof wise?

Juniper Hotel made our first wedding anniversary very special! First of all Emre was very welcoming he upgraded our booking to a King Valley Suite, he made sure we are aware of all amenities and facilities in the hotel and bistro. Kerim was kind enough to drive us to downtown and back, great and chill man. Finally we had a great laugh with Judson who also took great care of us during our two night stay. The suite was clean, spacious and the Jacuzzi in the bathroom was amazing! We have no comments on our stay, will definitely come back next spring! Thanks a lot Juniper Hotel.

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