Food options were good. But they would quickly run out of food and we had to wait for 10-15min to get food again. Staff was helpful, but still could have been better if they had some more staff. Room was big and comfortable.

During breakfast time, they would quickly run out of food and we had to wait for 10-15min to get food again. Staff was helpful, but still could have been better if they had some more staff. Room that we got had a smell in the entrance and also in the bathroom. They couldn't change our rooms, but staff put a scented candle in the bathroom to get rid of the smell.

The sheets were amazing so soft white wow Overall the feeling of the cleanness in the room and bathroom was amazing! It’s a new property feeling nothing can compare! Great helpful friendly stuff too

The breakfast was awful :)) and I’m not a picky eater. Felt like the cheapest ingredients were used for it.. the omelette sausage.. even cream cheese:( but peanut butter yogurt and a bagel saved the day lol! Coffee was great too!

The room was comfortable with 2 queen size beds, perfect to accommodate 4 people. The breakfast (included in the stay) was amazing! It definitely exceeded my expectations. There were omelet, sausages, cereals, yogurts, pancakes, fruits and berries, bread and bagels with a variety of spreads and jams, and pastries. Free transfer to the airport was a great bonus too!

For some reason, there were towels enough only for 2 people.

The breakfast was one of the best I ever had at a HIE. The decor was very modern. The cleaning staff are very friendly and the location was perfect for our layover.

It was necessary to flush the toilet four times for it to actually evacuate all the contents. I whish there were more than just two bath towels in the room. It's too easy to go through that small amount and it is difficult to get staff to bring up extra towels sometimes if it is late in the evening.

I like it. It was clean.

I don’t like the staff. The receptionist who accommodate me that time was not good. I don’t think she has a good customer service. She accommodate the white person so well. Then when I came she was not so friendly. Maybe because I am Asian. As if she don’t want me to stay. When I paid and my card decline because I press the wrong pin she god irritated. She never tell me instructions on wifi etc etc. she just tell me my room number. So disappointing

This was the end of our wounderfull 4 week trip to Canada, so wanted to be close to Calgary airport for our next day flight back to the UK, Which wasn't until 8.35pm we where able to stay in our room an extra hour and then we where able to wait in the lobby with our laugage until we left at 4pm. All the staff were very friendly and helpful, the room was comfortable and clean and the breakfast was good too. We also had one last view of the Rockies and downtown Calgary from our room 😀

I liked that the property has a shuttle and when it is not running I really like that the front desk calls a taxi and provides them with a voucher. This takes the sting out of having to come from the airport because it’s about $18 each direction and adds up. The breakfast included was ok, but being a buffet that runs for a few hours it’s understandable that it’s basic. I like that the dining area is out near the lobby and comfortable. The only thing which turned me off was that the coffee was so so and worse yet no real milk or cream was provided; only powdered creamer which is full of carcinogens and tastes awful. I skipped the coffee because of these two reasons. The room was exceedingly sparkling clean, and efficiently laid out. I was actually surprised by how large it was! Also a big bonus is that it was extremely quiet!! Staff at the front were super friendly, which is nice when you have been travelling and arrive tired.

Oh I didn’t like that breakfast starts half an hour later at 7am instead of 6:30am on weekends which made it tight to catch my flight. Would be better to keep it at 6:30am every day.

Location was close to QE2 & airport very quiet & comfortable pool & waterslide very nice & enjoyed by my granddaughters clean rooms & daily maid service

Lack of seating for breakfast the service staff were overwhelmed by numbers of breakfast patrons empty dishes of food & garbage cans overflowing long line ups for pancake machine

Clean, comfortable, good value.

Poor service from staff and not very friendly. Kept running out of food at breakfast, cooler was empty of everything, no towels available at the pool area the last night of stay, maid service removed our used hand towels and face cloths, I had asked front desk for a replacement, and none were put back in the room.

A big high five for the drivers of their shuttle, specially Jose (who picked us up from the airport). He was very kind, helpful and friendly. He is the chef over there but he was covering up for the absent driver. Jose and the driver who dropped us off at the airport the next day early morning were very professional.👍

I didn't like that the receptionist didn't give me a receipt when I paid. She said that I didn't booked directly with them. So, they couldn't give me a receipt and booking.com had to send it to me. It doesn't make sense to me. I didn't get a receipt yet.