I have stayed at this hotel quite a few years ago and it was usually good value and close to the venue that I needed for a dog sport weekend with my dogs. It was great that they had ground floor options for us, really made it easy for loading and unloading my dog stuff lol. The staff were very friendly. Helpful. They even had a hot breakfast which was nice as well! A good option if you don't want to stop anywhere right away. The room was very roomy, cozy and the pups sure did love it! 💖🐺🦔💜🐾💕

Only a few minor things honestly! Carpets....I know it's not always an option for hotels but if you offer pet friendly options I wouldn't have kept the carpets in the rooms. They have seen better days for sure. Again not a deal breaker honestly. The pillows... I normally bring my own but didn't. And I regret it lol. They were hard and just plain uncomfortable.

We've stayed at this hotel before, and we really like the large, spacious rooms. The hotel is conveniently located for our activities in the city, with quick access to Deerfoot Trail. The reception counter service always seems very friendly and helpful.

The ground floor access to the elevators is rather cramped and not very obvious, via a narrow corridor. Our room's bathroom could use a bit more in the way of shelves. Though the free breakfast offered is quite good, the variety of choices and the breakfast room layout didn't quite match the excellence of the free breakfasts we've enjoyed at some other Best Western hotels.

The room was clean, the breakfast was very good and lots of variety, we had bottles of water in our room. The king size was comfortable and we had lots of pillows for the 3 of us. We had a 2 bedroom 3 bed room with a kitchen table and a little kitchenette. We also had 2 televisions.

We only had 1 bath towel, hand and face cloth for 3 people. We called reception and they brought us up more of what we needed immediately. We had a king size bed and 2 single beds, the singles were actually bunk beds taken apart. It was very uncomfortable for an adult to sleep on.

Service Plus Inns was quite far out from Calgary but it meant it was quiet but all necessary facilities (cafe, restaurant, etc) were situated close by and there was a microwave if you felt like doing your own snack. Parking was available, which was great.

Breakfast was self service (which was not an issue) but got very busy and food and cutlery got consumed very fast and staff could not keep up with the demand sometimes.

I've stayed at this hotel a few times and always enjoyed the stay! It was close to the venue for a dog event I was attending. They had a good breakfast option The room was spacious, clean and cozy! The staff are always so friendly and they always give extra love to my doggos too.

Everything was pretty good! The pillows are still left to be desired buuuuut that's about it!

The front desk staff, the first impression anyone receives of a hotel/motel, was smiling, friendly and always looked up when I went through the lobby to say hello with a smile. The first time I stayed and the second time I stayed, this was true. The rooms and the hotel are very clean. This is very important. The cafeteria staff need to smile a bit more. This is a room that starts off the guests day. Former employee of many 5 star hotels in Toronto and Edmonton. My family was instrumental in bringing front desk Concierge feature to Canada and the U.S. Gene Goldring

Super friendly staff. Wednesday night there was a business meet and greet. With free beer and appies. The sales manager was out there and she caught me off guard at first but she made me feel welcome and she was awkward or dude. Over all was a great experience

Read this whole thing before you make a judgement. I was a fan of the out of house swim lessons as it meant the pool area had lots of kids in it when I was hoping to have a hot tub. However. It ain't about me me me. I understand why they do it and I hope the kids had a blast

The staff were great, particularly reception and the guest services manager. Friendly and helpful. We booked a two-room suite so the kids had a separate room. The room was large, clean and quiet. Hot breakfast was good. The staff worked hard to keep the hot food re-filled. It got busy at the weekend. The pool is small, perfect for the kids using the slide but not big enough for a swim. The hot tub was nice. Location: Calgary is very spread out so it didn't matter where we stayed, we would have to drive to the places we wanted to go.

The hotel was nice and clean, it was quiet even though they were getting ready for the Stampede. We loved the hot tub and the water slide.

The hot tub was turned off before due to the water shortage. When we arrived, a friendly staff member at the front desk told us that it was just turned back on and the water should be warm enough by the evening, and he also gave us the green light to use it. Then we needed something from the front desk later, and another staff member pretty bluntly told us not to use the hot tub. So it was a bit confusing, and made us a bit anxious to hop in (we did end up using it and it was pretty neat)

The staff were excellent overall and went out of their way to ensure we had a good stay, especially the kids. The room was very spacious and clean. It was a fabulous value for the money, and we would definitely stay again!

The breakfast was pretty crowded and, although workers constantly restocked, they still ran out of some things (like butter and plates). Again, staff were fabulous, but they need to check their ordering process and possibly open a space for more seating.