The staff at the hotel were wonderful. The hotel was clean. The building is locked at night for security reasons, which I appreciated and I felt safe.

The tub stopper didn't work, so you couldn't use the bath tub. When you turned the water on the shower leaked like crazy, so I got soaked just trying to start the water. The parking at the property is terrible - there is all kinds of construction going on and you have to walk at least a block carrying your luggage to check in. Even getting close to the hotel right now is a challenge - it would have been nice if there were instructions given on the best way to get to the hotel during construction.

Very friendly staff. Very clean. The heating was a bit of issue. It was the old fashioned box heater attached to the wall. Without a thermostat attached, it runs non stop and gets very warm. The past two nights, I woke up at 2:30am to shut off th heat. However, a few hours later, it was cold so I had to get out of bed and put the heat back on. The lights in the room are very dim. Perhaps due to the fact that the hotel is very old, it may not have enough amps. But overall, no complaints. The staff was exceptionally nice

See above

The ease of the check in and check out. It was super quiet despite being right downtown. I really enjoyed the cleanliness of the entire area that I was in, including the fitness room. The window sill was large enough to comfortably sit on. And the pillows were super soft. I especially liked the deep bath tub. The complimentary soap and toiletries were well presented. The temperature in the room was very much to my liking!!!!

The Free breakfast was missing, and the location which is out of your control. The clientele on the streets made it feel unsafe to go for a walk or leave my room.

I did not like the breakfast, the basic things were not there such as bread, jam, butter. It was a set menu and I was told that if I want something else, the voucher value is $5.00. I think breakfast needs huge improvement. Also, the ice machine was broken throughout my stay.

Except the breakfast, it was good. The staff was very pleasant namely Scott.

The location was convenient to shopping and restaurants. The staff were very accommodating as we ended up with an extra family member for one night of our stay. The breakfast buffet had quite a few options. We were always able to find parking in the adjacent lot.

Our room smelled quite smoky even though it was advertised as a non-smoking. The carpet hadn't been vacuumed, and the bathroom garbage hadn't been emptied when we first checked in. Everything else was clean, however.

The room exceeded my expectations, it was nice, spacious and clean, the breakfast was delicious, the employees were kindle and helpful. Overall I had a great stay!

Nothing about the hotel. It is true that the location made me feel unsafe, but people who went with me for a conference in Regina and were at different hotels said the same.

Location, good coffee, great breakfast, parking

When I checked in, I was charged $100.00 more than Booking.com confirmed in my reservation. When I asked for an invoice, the clerk denied me, said I have to go through Booking.com. In the FAQ, it states that the property is to give me one. When asked why again regarding the extra, he said in 5 days that I should receive a correction, then added that it was for incidentals. We will see. Nothing like that was mentioned initially on check-in or in FYI in the reservation

Room was beautiful and clean. Also quiet. Nice staff

Unfortunately the locations. Sadly a lot of homeless people walking around near the lobby. Also I don’t think we should have to pay $15 a night for parking on top of room price.

Great room, excellent breakfast, good nights sleep. Night staff extremely helpful as he had to guide us through the construction.

Construction around the property, although you couldn't help that.

Property is located downtown and is within walking distance of to shopping, casino and Mosiac Stadium. It was clean and staff were friendly.

Nothing against the hotel but downtown Regina is a rather dismal place.