I want to thank all the employees who picked up the phone and alerted the front desk we will be super late (after midnite). When we arrived in SEATAC, we called hotel for the shuttle and Ty came super fast, was very pleasant and courteous despite such late hours, and helped us with lots of information plus loading/unloading luggage. Lady at the front desk was ready for us, had the key in her hand, so we were able to crash in our room immediately. The beds were super comfortable, we slept like logs, the bathroom was very clean and the breakfast was a pretty decent one for our family. We were grateful we had such a good morning after such a super delayed and late flight.

We had to depart before a shipment arrived but the front desk staff agreed to receive the package until a friend could pick it up later.

We asked for a rollaway bed, which we received, for our first of two stays in April. When we asked the front desk to arrange the same for our second stay, we were told that it was against safety regulations. Fine, but we were made to feel as if we had done something wrong--it was unpleasant.

The breakfast was great, along with the staff who was helpful and friendly.

There is no food available close by after breakfast. The area is pretty busy, so walking around is not really practical. The area around the streets is quite dirty, with trash along the streets (which, of course, is not the responsibility of the hotel...). There seems to be a QR code available to order food, but the lack of an afternoon and evening restaurant is a problem.

The location for airport travelers is perfect and there are great restaurants nearby that you can walk to.

The air wasn’t working in the first room we were given, and the maintenance man didn’t really do anything to fix it. He just tried to convince us it was cold. Fortunately, Dolly at the front desk quickly got a different room for us.

The fitness center, front staff and other staff were very accomodating and nice to me. The restaurant area was spacious and very modern. Wonderful options. The one restaurant staff worker was not real nice but she may have been having a bad morning. Coffee was great and the scone. The underground parking garage was convenient and worked well. The room was clean and the bed was comfortable. The on site mini store was such a nice benefit/amenity as I had gotten to this hotel very very late and was thirsty and hungry. I would highly recommend this hotel and would absolutely stay here again when traveling to or from the Seattle airport again.

Bigger pool..bigger rooms. rooms that are not near the street and are quiet as I was not given a room away from street noise-higher up floors are always better..some of the products in the mini store were expired. the cookie I had bought was stale and it would be better to have less items and fresher ones.

The room was fairly spacious and had some nice amenities. The bar/restaurant area was pleasant and there were lots of people in there. The shuttle was timely and quick to the airport for our early morning flight. We left our car in the parking garage during our trip and paid an outside party for the privilege - it seemed secure and well lit.

The front desk got backed up a few times. The driveway is easy to miss and on a busy street.

Very professional staff and very new, nice hotel with a great bar/restaurant

Everything was top notch... EXCEPT... at 1am the floor above us started to stomp around and woke both of us up, from 1-2am. Not a company hotel problem, but other customers problem... IN ADDITION, when getting on the shuttle for the airport others in the shuttle commented how in their area of the hotel at like 3am there was a couple screaming and fighting, and about 4 people commented on hearing it too..... so overall... the other customers brought the score down because people dont give a..... hoot about other people and only think of themselves.

Aleesa was a delight... always smiling & pleasant. Corner King room was spacious & comfortable. Rollaway bed was provided promptly. Keurig, fridge & microwave in the room were excellent. Close to a bunch of great restaurants.

Would have liked real glass glasses in the room...not only paper cups!

Everything was super clean at all times.

Price us always better through a 3rd party instead of directly with you guys. I wanted a bath tub but because I had booked through booking I couldn't change.

rooms were modern and clean. But the halls are very unattractive

very unclear about hours for restaurant shuttle bus left at exactly the hour and half hour and we were never notified of that fact. we left our room with two minutes to get down the elevator and the van pulled out just as we got there. we had a reservation so they knew we were coming. waiting one minute seemed reasonable