Located beside the airport. The room was large, which was appreciated after being on a cruise for a week. The woman who checked us in was so kind and helpful. There is a free shuttle from the hotel to a large shopping mall.

There's little space to hold luggage. We were there extremely early and didn't expect to get into our room but thought there would be a secure location to leave our luggage while we went out for some sightseeing. Instead, we stayed in their breakfast area for a couple of hours. We were thankful to have that as an option, but it is something the owner might want to consider adding during the cruise season.

We were a bit nervous booking online, but this hotel exceeded all our expectations! The room was clean, cozy, and well-equipped. There’s a beautiful dining area with free coffee, tea, and snacks available 24/7, and the breakfast was delicious and included. Airport transfer was included and very convenient — just 5 minutes away, and the minivan arrived right on time! Special thanks to Mulando at the front desk — her kindness and professionalism truly made our stay unforgettable. She is an incredible employee and a real gem of this hotel. We absolutely loved everything and hope to come back again. Highly recommend this place!

Both ladies on the front desk were very pleasant and helpful. one on Monday night 18th and the other on Tuesday 19th August. The bedroom was sizeable and bed comfortable. Breakfast was very nice. It was a great location for us as we caught Quick bus from Vancouver to Seattle airport and were flying out Tuesday evening. Loved having the free shuttle and free breakfast. As we had hours to spend after checkout before our flight to Australia, it was great to spend time in the breakfast/conference room for relaxing, a game of cards and enjoyment of the comfortable lounge chairs for reading.

I tried to check in at the Sure Stay nearest the airport. Once the kind front desk agent informed me I was at the wrong hotel, I was distressed, wondering how to get to the other hotel. She called the airport shuttle driver who then transported me to the correct property! Whilst checking in to that property, I realized I had left my credit card on the counter of the first property. I almost got an Uber to retrieve my credit card that night, but decided to just get it on my way to the airport the next morning. Shortly after that, Chester from the front desk called my room to let me know the shuttle driver was going back to the first hotel and would bring me my credit card. Staff was incredible at both these properties!! Also, I was a few minutes late for the morning shuttle and Teresa called the driver, who came back to fetch me. I was out of sorts and an uncharacteristically problematic customer that day, but the employees went above and beyond for me! I can't thank them enough!

Well, I could have been smarter! LOL

Paul at the reception desk at night was awesome. He was very pleasant and efficient.

Tried to call from the airport for the shuttle. It was 10:30 at night. Got placed on hold for several minutes. We paid $25 for a Lyft ride. Another couple checking in after us had the same problem. It was so difficult to navigate the airport with our luggage. Other than that we appreciated all the staff at your facility. Thank you

The property is nice and clean, they are very friendly, the airport is near by, the train is near by, and also a really nice restaurant called 13 coins, it also has a beautiful lake right across the street. Me and my daughter has stayed 2 times and we will be staying there again. Oh and they have hot good breakfast, and nice and hot coffee all day.😊

I don’t have anything bad to say.

On Saturday my son’s flight was canceled and left without a place to stay or food for 2 1/2 days. The woman who answered the phone was extremely helpful and understanding! She made sure my son was able to get to the hotel, comfortable for the days he was there, went above by letting him in his room early and letting him stay in a comfortable safe area after checkout while waiting hours till his flight. As a mom across the country, it put me at ease! Thank you so much for caring!!

The staff was amazing! They helped me SO much! The night shift checkin guy helped me carry luggage up 3 flights since the elevator was broken, and answered all my shuttle questions! The day shift check in lady super friendly, great conversation, very helpful with my daughter and the baby. The shuttle man literally helped us so much with all the luggage, baby, car seat, and to find our way to the elevator at the airport. Your staff went above and beyond! My room was clean, comfortable, perfect for my travel needs.

The elevator was broken.

As we had missed the connection, booked to stay overnight. Clean and spacious room. There was a shuttle bus between the terminal and the hotel based on the request.

Though we were provided late checkout till 12.00noon, there were 2 cleaning staff walking into the room from 9am. At 11.30 am, the manager knocks and asks why we are still there. The staff are friendly but the manager has some attitude 🙄. Breakfast could have been better.

The receptionist Teresa was really friendly and helpful with my room key malfunction and assisting me with booking a mall shuttle as my phone was not working as it should have been. She also gave me some worthwhile advice about the area as I was an 80year old woman traveling alone. Shuttle service to and from airport great.

I had intended to walk to the local park and explore the area on foot but decided against it as there was not a lot of foot traffic - people around. Breakfast was OK, staff were friendly.